P: Moving Around Workspace causing screen glitching & green background on macOS

Report · Oct 26, 2022

So I just downloaded the new 2023 version of Photoshop. Photoshop told me that if I did not have the latest version of MacOS there could be some performance issues, so I made sure everything was up to date and downloaded the latest MacOS. However, now whenever I move around my workspace in Photoshop my screen glitches and I get weird green flashes that make it next to impossible to work.

Zooming in and out using the trackpad/mouse causes this, as well as just moving left, right, up, and down. I purged my cache and still the same issue. Restarted Photshop and my computer, still the same issue.

Someone please help as I have a lot of work to do!

Report · Nov 24, 2022

Try what Jeffrey posted. It worked for me

Report · Nov 26, 2022

Leider trillt das Problem alle paar Stunden arbeit mitz Photoshop immer wieder auf. Jetzt blinkgt der Monitor nicht mehre rot sondern grün, sonst wieder die gleichen Probleme.

Ich führe jedes mal ihren Ratschlag durch und es funktioniert dann erstmal wieder, bis das Problem ein paar Stunden später wieder auftritt.

Gibt es eine dauerhafte Lösung?

Report · Nov 30, 2022

This fixed the issue for me as well. Thank you for this workaround. Fingers crossed, it fixes it long-term until PS fixes the compatibility with Ventura.

Report · Dec 01, 2022

Photoshop 2023 in Mac Ventura 13.0.1

I keep getting a flashing yellow screen when there is a load on the system, such as moving a mouse, saving a file, etc. Shown in attached film. This did not appear in Photoshop 2022 or in non-Ventura OS.

Joe

Report · Dec 02, 2022

Hi,

that looks a bit like a problem with the System itself (Graphics Driver maybe?!). I assume that all System Updates are present so far?! Hope that helps.

regards,
Henrik

Report · Dec 02, 2022

Yes, all drivers are updated and just checked. Many thanks for the suggestion, which I will raise via Apple, as it only appeared with upgrading to Ventura 13.01.1.
Joe

Report · Dec 07, 2022

1 - Green screen is seen on every photo I open.
I have to minimize it and then it still is green, as I edit it, or do anything in Photoshop.

MAJOR pain to work with.

2 - It is REALLY SLOW, and reacts terribly.

My 2019 MacPro is loaded with 768 GB Ram
3.2 GHz 16 core
AMD Radeon Pro Vega II - 32GB
OS Ventura 13.0.1

Report · Dec 07, 2022

Are you working on a system with two monitors at any time? If you quit and relaunch Photoshop when this happens, does it work correctly?

Report · Dec 07, 2022

I am using two monitors. It use to work just fine before 2023 update.
I have quit, reset preferences and turned off the “use graphic GPU” selection as suggested.

Report · Dec 07, 2022

Try to recalibrate and build a new ICC display profile; the old one might be corrupted. If you are using software/hardware for this task, be sure the software is set to build a matrix, not LUT profile, Version 2, not Version 4 profile. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Report · Dec 07, 2022

1 Apple $6k display... restart does not help it

Report · Dec 07, 2022

clicking the pref. 'deactiviate native canvas' seems to fix it.. but why is it happening in the first place.. I have one of the fastest and newest machines, with a TON of ram...

Report · Dec 07, 2022

See:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/what-is-native-canvas-and-what-happen...

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Report · Dec 08, 2022

We're working with Apple to resolve this issue.

To workaround this issue, click the green dot on the app frame to resize the application frame to fit the new monitor.

Or, go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop.

This occurs when the application frame is larger than the monitor it is being displayed on. This can happen when you're running Photoshop on an external monitor that is larger than the monitor on a laptop. When you disconnect the larger monitor, the app frame is hanging off the edge of the screen.

Report · Dec 08, 2022

When you toggle view mode using the Tab key, you image goes offscreen, and when you try to zoom in, or move it around it gets glitchy until you either toggle the view again, or show the options bar.

This is happening in Photoshop version 24.0, and 24.0.1

Video of fullscreen mode glitching when using toggle view:

https://mark-sweeney.com/Video/FullScreenBug.mov

Report · Dec 08, 2022

Hi @Mark-Sweeney sorry hear this.

Let's make sure we're in a default state and there are no stale settings somewhere:

Restore your preferences using this manual method:

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly?

If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Thank you,

Cory

Report · Dec 08, 2022

Hi Cory - Restoring system preferences didn't change anything.

Here's the System info below. One note - it did the same thing in macOS Ventura 13.0.1 I upgraded to macOS 13.1 since my last post.

Adobe Photoshop Version: 24.0.1 20221111.r.112 a12a934 arm64 Number of Launches: 546 Operating System: Mac OS 13.1.0 System architecture: Apple M1, HybridCPU(4:4) Physical processor count: 8 Built-in memory: 16384 MB Free memory: 7363 MB Memory available to Photoshop: 13601 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 6.7.2 SAM SDK Version: 2.0.0-main.1415 ACP.local Status: - SDK Version: 2.7.1.2 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.0.0.43 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 3.91.3 Content Credential Helper Version: 0.4.12 Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 4.3.0 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 0
isGPUCapable: 1
GPUName: Apple M1
GPUVendor: APPLE
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 11,453 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 0
Display: 1 Display Bounds: top=0, left=0, bottom=1440, right=2560 Main Display ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=892693 -comment=Photoshop Version: Adobe Photoshop 24.0.1 20221111.r.112 a12a934 arm64

[160 ms]
Start sniffer 2022-12-08 09:43:41
# Photoshop Version: Adobe Photoshop 24.0.1 20221111.r.112 a12a934 arm64
sniffer -baseTimeMS=892693 -comment=Photoshop Version: Adobe Photoshop 24.0.1 20221111.r.112 a12a934 arm64

{9 ms}
Start platform native
# displays: 1
Display 0
Display: 1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (528.65 290.286)
Pixel size: (0.206504 0.201587)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Apple M1 index=0 preferred=1)

# devices: 1
Device 0
Name: Apple M1
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 1
1
GPU accessible RAM: 11,453 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 11,453 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{101 ms}

{101 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: 1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (528.65 290.286)
Pixel size: (0.206504 0.201587)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16940800 index=0 preferred=1)

# devices: 1
Device 0
Name: Apple M1
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 1
1
GPU accessible RAM: 10,922 MB
VRAM: 10,922 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 Metal - 83)
Device version: 2.1 (2.1 Metal - 83)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16940800
Display mask: 3
End platform OpenGL
{109 ms}

{109 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Apple M1
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 11,453 MB
VRAM: 11,453 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Nov 4 2022 20:34:31))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 2,195 GB / s
Compute score: 11,946.5
Device name string: Apple M1
Device vendor string: Apple
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{159 ms}

Exit code kExitNormal
End sniffer 2022-12-08 09:43:41
[kStatusNormal, kExitNormal]

[160 ms]
Finish RunAllAPIs

[2830 ms]
Start GetSnifferResult

[2830 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
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All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 24.0 © 2003-2022 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 24.0 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 24.0 © 1990-2022 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Flatten Pro v2.2 Flatten Pro v2.2 - from the file “Flatten Pro2.plugin” Fresco 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” GatherImageDataFilter NO VERSION - from the file “GigapixelAIGather.plugin” Glass 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 24.0 © 2022 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 24.0, Copyright © 2002-2022 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 24.0.1, © 2003-2022 Adobe. 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All rights reserved. - from the file “statistics.plugin” Measurement Core 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 24.0 © 1990-2022 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” MultiFill v2.3 MultiFill ©2004-2021 Peltmade - from the file “MultiFill2.plugin” Multiprocessor Support 24.0 © 1990-2022 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 24.0.1, © 1991-2022 Adobe. 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All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “Solarize.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Substance 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Sumi-e 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Topaz Gigapixel AI NO VERSION - from the file “GigapixelAIAutomation.plugin” Torn Edges 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Underpainting 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 24.0 © 1989-2022 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: Flatten Pro NO VERSION - - from the file “/Library/Application Support/Adobe/Plug-Ins/CC/Flatten Pro.plugin/” IGES NO VERSION - - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/File Formats/U3D.plugin/” MultiFill NO VERSION - - from the file “/Library/Application Support/Adobe/Plug-Ins/CC/MultiFill.plugin/” PRC NO VERSION - - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/File Formats/U3D.plugin/” U3D NO VERSION - - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/File Formats/U3D.plugin/” Unified Extensibility Platform - Extensions: Home Screen (Loaded) 6.0.0.31 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-6.0.0/" CDO: 1.127.1
CmdN: 1.14.4
CDP: 1.151.0
Projects: 1.4.8 Loaded at: 75 ms - launch time impact: 212 ms Content Credentials (Loaded) 0.32.22.0 - from the file "Required Folder" Loaded at: 3533 ms - launch time impact: 8 ms ccx-timeline (Loaded) 3.1.2.0 - from the file "Required Folder" Loaded at: 2578 ms - launch time impact: 0 ms CCX Commenting UXP Webview (Loaded) 25.5.2.0 - from the file "Required Folder" Loaded at: 3533 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 23.19.4.0 - from the file "Required Folder" CC Libraries Panel (Loaded) 3.22.8.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_8/" CAPTURE: 2.0.41 STOCK: 4.0.2 Loaded at: 6758 ms - launch time impact: 2 ms Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 76 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.5.0 - from the file "Required Folder" Loaded at: 76 ms - launch time impact: 0 ms Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder" Photoshop UXP Export-As (Prepared) 5.8.15.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder" Loaded at: 3533 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 2952 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 2953 ms - launch time impact: 0 ms Discover Panel (Loaded) 2.10.0.41 - from the file "Required Folder" Loaded at: 3534 ms - launch time impact: 7 ms Neural Filters (Registered) 1.14.7.0 - from the file "Required Folder" Installed TWAIN devices: NONE

Report · Dec 08, 2022

Do you ever have an external monitor attached to this machine? If you click the green resize window button on the app frame or if you quit a restart Photoshop, does it start to work correctly?

Report · Dec 08, 2022

@Mark-Sweeney , if you turn off Automatic graphics switching in system battery preferences, does the problem go away?

Report · Dec 08, 2022

@Mark-Sweeney , @J453 helped track down the cause; if you float any of the application frame outside your main monitor where Photoshop is, you can trigger the green. If you maximize the app, or bring the app frame fully withinn the main monitor, the green should be gone.

Another workaround for now is to Deactivate the Native Canvas (in Preferences > Technology Preview), also correcting the issue.

Report · Dec 09, 2022

No External Monitor. Just a 24" Huion with updated driver.

Report · Dec 09, 2022

It's an M1 mac mini - so Automatica Graphics switching doesn't apply.

Report · Dec 09, 2022

Deactivate the Native Canvas, or Turn off Graphics Processor fixes the glitching problem, however I lose flick panning when I do that.

This only happens Photoshop 24 (2023) and up.

Report · Dec 09, 2022

I noticed in your system info that it says Operating System: Mac OS 13.1.0

Is that a macOS Ventura Beta of 13.1?

Report · Dec 09, 2022

It's the 13.1 Release Candidate. I'm an Apple Developer so I have early access to it. However, Photoshop was doing the same thing with13.0.1

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P: Moving Around Workspace causing screen glitching & green background on macOS

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