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96

P: No image preview on Open dialog box on Windows

LEGEND ,
May 22, 2012 May 22, 2012

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The preview window in the "Open" dialog box on Windows is gone in Photoshop. So if I click on a PSD file (once) to preview it, there isn't one. I have to completely open the file or go digging for it in Bridge. This is a very fundamental feature that needs to return, especially for those of us that have hundreds of files to dig through. PLEASE fix this.

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New Here ,
Sep 07, 2012 Sep 07, 2012

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Ok, it appears Microsoft and Apple are part of the problem.
Has anybody thought about boycott.
Maybe photoshop users should has friends and relatives not to buy any new PC's or Mac's, nor upgrade to Windows 8, for at least 6 months.

Since I belong to a lot of photoshop groups on various platforms, I will definitely make sure all those thousands of users are aware that MicroSoft and Apple are partley to blame for this fiasco.

Thank you and good night.

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LEGEND ,
Sep 07, 2012 Sep 07, 2012

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Wow, you folks are something else! You've filled my inbox with rants.

The phrase "making a mountain out of a molehill" seems to have been invented just for this thread.

Now, you could spend your next 20 minutes flaming me...

-or-

You could go download and actually try using a codec pack, putting your energy into something that might actually help you.

Only one of these things is going to make your image editing experience better.

Please understand that I'm unsubscribing from this ridiculous thread so I absolutely won't see all the awful things you'll tell me to shove in places they're not supposed to go just for sincerely trying to help you do your work more easily.

Have fun!

-Noel

P.S., These are the ones I know about. Google them yourself.

FastPictureViewer Codec Pack
Sage Thumbs codec pack
Ardfry Imaging PSD and other codecs
SoftSea PSD codec
There are probably others

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New Here ,
Sep 07, 2012 Sep 07, 2012

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Why should there be a need for a codec or hack for something that should be in the product to begin with. It's been part of CS3/4 and CS5.

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LEGEND ,
Sep 07, 2012 Sep 07, 2012

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Please read the existing posts in the topic.

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LEGEND ,
Sep 07, 2012 Sep 07, 2012

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Wow Noel...I hope you do indeed get off this thread. Frankly, you plugging these precious codecs of yours has become like an annoying Free Credit Report commercial coming on between every break in a TV show.

Where else are people supposed to voice their concerns/complaints? is that not what these forums are for? You accuse people of making a mountain out of a molehill, but who you are to determine one's opinion of what a fundamental NECESSARY feature is in a program and to say it shouldn't be a big deal? I challenge you, next time you're using Photoshop to stop what you're doing, look at how you're navigating the program, and consider what it would be like if a simple everyday feature you use was removed.

Now, please do as you said you would....and quit trolling this thread. Everyone is tired of hearing you plug these codecs that you "claim" you have no association with. We're so happy they work great for your purposes, but they don't for everyone else. Or did I miss a post where someone said "Wow Noel! Thanks! That's exactly what I needed!"

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New Here ,
Sep 08, 2012 Sep 08, 2012

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Chris Cox - I"m assuming Photoshop CS5 (and maybe CS4) will continue to run on Windows 8 and whatever is coming after Apple OSX.8+ with the same functionality that it has on current OS's (preview window).

Question: is Adobe planning on releasing a patch that will eliminate the preview window so that those two version will be in compliance?

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Participant ,
Sep 08, 2012 Sep 08, 2012

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Noel, with all due respect, your choice to use a codec to work around this defective dialogue is great if that's what you want to do. However, not all of us find this the most effective use of our applications.

Using the codec requires showing thumbnails (large thumbnails) in the dialog. This does a number of things:

1. In order to actually see the thumbnails, they must be large, which requires a great deal of scrolling.

2. One must wait for all the thumbnails to populate - an issue indemnic in adding additional software, however supposedly benign, to one's system.

3. Additional expense is incurred.

4. One more application installed and yet one more place that requires troubleshooting when problems arise.

Ultimately, Adobe have broken the dialog. What might seem like a small thing (i.e., a mole hill) to many, is, in fact, a mountain to others. Several of us have attempted to backtrack through Microsoft to the origins of this supposed change in their requirements and have yet to hear solid answers on the subject. Repeated requests for Adobe to provide us contact information for the people at Microsoft to whom we can address queries have gone unanswered.

This is simply a problem. Period. I personally am upset that I am spending money for increased functionality, and switched the the Cloud, and feel I am missing one of the most fundamental elements of the software.

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New Here ,
Sep 08, 2012 Sep 08, 2012

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If the preview in PS CS5/4 continues to function in newer OS versions, then wouldn't you think Microsoft would DEMAND that you patch those older CS versions, if such a demand was made on PS CS6?

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LEGEND ,
Sep 08, 2012 Sep 08, 2012

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I agree, there should not be a need for a codec when the past versions of Photoshop worked just fine. I went back to CS5.

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LEGEND ,
Sep 08, 2012 Sep 08, 2012

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Yay Clayton. Very well put. I went back to CS5 because of all this. Thanks for the great post. I think you put into words what we are feeling here, at least that is how I feel anyway. Thank you.

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LEGEND ,
Sep 08, 2012 Sep 08, 2012

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Those older versions of Photoshop do not use the newer APIs, will run in "compatibility mode" on newer OSes, and do not need to live by the same restrictions specified by the OS vendors for new applications.

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LEGEND ,
Sep 08, 2012 Sep 08, 2012

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Yes, it is a simple problem -- the OS vendors said the preview had to go, and we removed it. This is not a bug, and is not negotiable on our side.

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New Here ,
Sep 08, 2012 Sep 08, 2012

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Since this is going to be the way Adobe feels towards it's customer base, I imagine CS6 is the last upgrade I purchase, and I no longer need to buy anymore Martin Evening or Scott Kelby, Adobe Press and a few other books, nor Windows upgrades. Gee I can afford to buy a few Canon L lenses that way.

Stick with Win7 and CS5 and relegate CS6 to a standby software.

Already sent this info to a number of photo/graphic designer groups waiting to see if they chime in.

Thank you adobe, it has been nice while it lasted, just sign me a ex-customer.
YES, I am a little more than miffed.

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LEGEND ,
Sep 08, 2012 Sep 08, 2012

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Yes, we have to live with the restrictions of the OS. I'm sorry you're reading more into it than that.

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New Here ,
Sep 08, 2012 Sep 08, 2012

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I do not think I have more into it, you see, you consider Microsoft and Apple as your vendor.
I see Adobe as my vendor, a vendor who states "a new, improved product" . Yet you as Adobe have degraded a product, removing elements that a good deal of your base users have become accustomed/comfortable with.

I have hundreds of PSD files, and thousands of RAW files, that I can no longer preview without a 3d party codec.
How would you feel if you bought a car, the dealer tells you hey, I have a great upgrade for that car, just bring it in, I'll sell you the upgraded version, you take the deal.......the car gets great mileage, but the upgrade involved removing the radio and windshield wipers....great upgrade right!

Is this the wave of the future for Adobe, speeding the application up, by removing functionality.

I guess, I should have seen it coming when first installing CS6, with the issue some of us had with Extension Manager, that was a fiasco and should never have happened.

But in retrospect, I guess I have to blame myself, I trusted Adobe, that is why I never even tested the beta, assumed that CS6 would be great (but we all know about assumptions). NO more upgrades nor updates to what I have now, just curious as to know what you will take away next.

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New Here ,
Sep 09, 2012 Sep 09, 2012

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Thanks Chris. Why is it that Illustrator still has previews in their open dialogs? Shouldn't they have been removed in CS6 too? I'm confused.

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New Here ,
Sep 09, 2012 Sep 09, 2012

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Ok, so what's going to happen to Illustrator CS6's preview when it is running on a W8 system? I'm betting absolutely nothing. Or, maybe it'll be forced to run in campatibility mode which means it would perform the same way it does now in W7/VIsta/XP. So, why couldn't CS6 run in compatibility mode in the newer OS as long as none of its functionality isn't lost? Every program that I've ever run in compatibility mode (with exception to some very old programs) has run without functionality loss. I'm not following your logic Chris. Help me out.

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LEGEND ,
Sep 09, 2012 Sep 09, 2012

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Please read the previous discussions...

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LEGEND ,
Sep 09, 2012 Sep 09, 2012

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As already discussed, several times: When Illustrator updates for new OS requirements, they will have to remove many of their dialog customizations as well. Photoshop just got a head start. We have to prepare for the new OS limitations so we can use the new OS functionality in the future.

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Participant ,
Sep 09, 2012 Sep 09, 2012

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Chris, I'm sure you're frustrated having to field all of this, and I'm equally as sure I speak for the majority of people here that it would be helpful to tell us who at Adobe we can write to help address this, and by extension, who at Microsoft we can write.

I'm quite sure any reasonable engineers at Adobe can understand the frustration and the overall feeling of mutiny the user community feels about this issue. And if not, it would be helpful I think, for us to be able to express that.

This is equally the case for the folks at Microsoft.

Look forward to hearing from you on this.

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LEGEND ,
Sep 09, 2012 Sep 09, 2012

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I don't know who specifically at Apple or Microsoft you could write to. They've made their decisions, and don't change them without really good reasons. Both OS vendors believe that their existing previews are good enough. And they have security/stability reasons to try and limit extensions of their open/save dialogs.

As for Adobe: we have to comply with the limitations of the OS. Writing to Adobe won't change policies at Apple or Microsoft.

If you really want this improved: petition Apple and Microsoft to improve the previews in their open dialogs. They believe theirs are good enough, and don't want us to extend the previews -- so tell them that their previews are not good enough.

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Participant ,
Sep 09, 2012 Sep 09, 2012

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Happy to do that. The reason I wanted the contact info for people at Adobe was to 1) reiterate the problem; and, 2) get the contact info for the people at Microsoft.

I really have a hard time understanding how a preview is going to jeopardize the security in an OS.

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New Here ,
Sep 09, 2012 Sep 09, 2012

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Well someone has to break it to Microsoft/Apple that something is screwed up, came across another issue in CS6. If the future vendor OS is the reason for this change then we would like to find the real reason, maybe they want to push their Impage processor package, and I sure do not trust either vendor, since they are backing the governments wanting to be able to put backdoors into the products.

Now for a new issue

Boy you guys really did screw up CS6.
Opened 10 RAW files in ACR6.7, did a select all and applied the same settings to all of them, did open image, all 10 open in CS6, go to save and it wants to save as a PSD, I select JPG, save file, go to close the image and the processor wants to save changes to CR2, next 9 file same thing, always wants to save as a PSD and also save the changes to the CR2 file. Each file is now taking multiple processes to just to save to JPG

In CS5 I can open 10 RAW files in ACR, do select all, apply same settings to all of them, go open image, they open in CS5, I save as JPG, no problem, next9 files automatically select JPG for my save as.

So your new and improved CS6 has a tendency to make work a little harder, going to have to play more and see what else is screwed up.

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LEGEND ,
Sep 09, 2012 Sep 09, 2012

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Because in future OSes, the open and save dialogs are going to be in separate processes from the application (which will be nice, because Apple's code will stop crashing Photoshop so often). Both vendors want simple controls (menus, checkboxes, etc.) as customization to their dialogs, not full blown file readers and image displays. The security aspect comes in because the OS locks down permissions to read files and folders, and has to ask permission -- a file reader/preview supplied by the application complicates that.

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New Here ,
Sep 09, 2012 Sep 09, 2012

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Going to have to see if I can get a post on this issue going on CNET.com, a lot more software users other than Adobe might be interested.

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