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96

P: No image preview on Open dialog box on Windows

LEGEND ,
May 22, 2012 May 22, 2012

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The preview window in the "Open" dialog box on Windows is gone in Photoshop. So if I click on a PSD file (once) to preview it, there isn't one. I have to completely open the file or go digging for it in Bridge. This is a very fundamental feature that needs to return, especially for those of us that have hundreds of files to dig through. PLEASE fix this.

Bug Unresolved
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New Here ,
Jun 10, 2012 Jun 10, 2012

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Yes, The image preview in The File open dialogue box is Missing in windows. I miss it dearly. I dont like using bridge either and sometimes i just want to see a small preview in the open box.

PLEASE ADOBE reintroduce this function!

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Explorer ,
Jun 16, 2012 Jun 16, 2012

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As a professional graphic designer and web developer, I have to agree with the this thread of complaint... seeing simply an 'icon' and not a mini preview (Windows 7) does indeed cause me a LOT of hassle. I also agree Bridge is far too slow and clunky. and I agree that this is new to CS6 (never encountered problem before). And I agree that when trying to select a file from several hundred folders holding several thousand files, this IS a real issue to me.
A lot of agreement therefore. Yet purchasing bolt-on software to correct a CS6 issue seems the wrong way to proceed.
I would very much like an answer, please, if it is ever found!
Simon

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Community Beginner ,
Jun 18, 2012 Jun 18, 2012

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Where is the image thumbnail preview in the open dialog in photoshop cs6? PLEASE don't tell me it's gone! I don't know how to find the correct photoshop file without opening every single one to find the right one. I thought new versions were supposed to make our work more efficient. This is really, really bad. Please help.

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Community Expert ,
Jun 18, 2012 Jun 18, 2012

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These OS restriction are they new ones that were imposed by Microsoft and Apple some time after Adobe released CS5? If not complaining to Adobe seems like a proper course of action.
JJMack

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LEGEND ,
Jun 18, 2012 Jun 18, 2012

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Yes, they are new (and remember CS5 was release over 2 years ago).

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New Here ,
Jun 18, 2012 Jun 18, 2012

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Why does Illustrator still support the preview image?

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LEGEND ,
Jun 18, 2012 Jun 18, 2012

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Because they tackled one big UI change this cycle, and haven't gotten around to planning for the next batch of things OS vendors are throwing at us.

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LEGEND ,
Jun 19, 2012 Jun 19, 2012

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That doesn't make sense. Are you saying Adobe got around to integrating the previews for Illustrator, but not for Photoshop? It sounds like the technology is there to integrate the previews into the OS through the Adobe products, but the guys making the decision just decided it wasn't important enough to warrant pushing back a release date to take the time to work it into the coding. Illustrator is solid proof that you guys CAN do this, you just HAVEN'T. I'm sure everyone on this thread would feel better if you guys even admitted that it IS a problem, that it IS possible to fix, and it WILL be fixed as soon as possible, but this whole deniability thing sounds like the same dribble that Apple gives when they release a product and claim it's never their fault that some feature doesn't work or that it was intended to be that way.

In all honesty, you kind of shot yourself in the foot there Chris....by using the words "haven't gotten around to...". Makes it sound a lot less like a "can't" scenario, but rather a "won't" situation.

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LEGEND ,
Jun 19, 2012 Jun 19, 2012

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No, Photoshop removed the previews while preparing for new OS restrictions. Illustrator was busy with other things and hasn't gotten around to removing the previews and reducing their open/save dialog customization yet.

You read the sequence of events in reverse.

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New Here ,
Jun 19, 2012 Jun 19, 2012

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Thanks Brady for backing me up.
Thanks Chris for your prompt replies .
I'm learning I need to be a politician to continue this thread.
Again, I have been using Adobe's quality products for many years, this is the first time I have found fault... That being said, I don't believe the replies given are adequate. Your saying a software provider should make demands over Operating systems? Interesting.
For those of us who are using Photoshop on PC, what are your recommendations?
A. Bridge
B. Third party software, if so what does Adobe recommend
C. Call up Microsoft... LOL

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LEGEND ,
Jun 19, 2012 Jun 19, 2012

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Your question doesn't make sense. The OS vendors said that they're locking down security and forcing application developers to make some changes -- and one of those changes will require us to simplify our open/save dialogs.

I'd recommend B or C (why the functionality isn't already part of the OS, I don't know).
I don't have a specific recommendation for Explorer extensions to create/show thumbnails.
And option A is still viable, if indirect.

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New Here ,
Jun 19, 2012 Jun 19, 2012

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Thanks Chris,
Hate to be in your shoes :)

So Basically Adobe is half way through preparing OS restrictions for Windows 8 / MAC OS (Illustrator will follow suite...so we will have the same problem there as well)

It would be very helpful for Adobe to invite a rep from Microsoft to this thread...

So in order to view thumbnails of Photoshop files IN LIST/ DETAILS VIEW, we cannot open from inside Photoshop, we need to purchase third party software such as. www.fastpictureviewer.com/codecs/ and open from explorer.
Is there any other way (LIST/ DETAILS VIEW) ?

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New Here ,
Jun 20, 2012 Jun 20, 2012

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I couldn't agree more! FIX IT NOW!!!!!!!!!

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Participant ,
Jun 20, 2012 Jun 20, 2012

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I really (REALLY) don't like Bridge for much of anything. It's slow. It's cumbersome. It's a resource hog. And regardless, showing a thumbnail preview of a selected file is all I need when using the Open dialog. This was a really really bad move guys...

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Explorer ,
Jun 22, 2012 Jun 22, 2012

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So, all Windows users now require a third party (fastpictureviewer) in order to run Adobe software properly? (this being a problem that Adobe cannot solve themselves)
What sort of message to the public is that? Microsoft must be absolutely delighted with this piece of news!

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New Here ,
Jun 22, 2012 Jun 22, 2012

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Same problem here. Fix it!. Very annoying!

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LEGEND ,
Jun 22, 2012 Jun 22, 2012

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No additional software is required. If you want to see thumbnails, and your OS does not provide thumbnails, then you may need additional software to fill that gap in your OS capabilities.

And Microsoft is one of the OS vendors that told us we should stop modifying the open/save dialogs so much. Yes, they are delighted that we are taking steps to follow their guidelines.

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New Here ,
Jun 22, 2012 Jun 22, 2012

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It is condescending remarks like this that have so many people upset with you. Does no one at Adobe care when an issue as basic as this has so many customers upset? At the very least you should be working on a software patch for CS6 that will take care of this. You have hundreds, maybe thousands, of expert programmers that create many hard to believe effects, yet you can't include the software to view jpgs and pdfs in your very expensive program. Of course you don't even include a manual anymore either, why should we expect good service. Most of us won't even upgrade to Windows 8 for a year, you could have left it alone until CS7- and given us fair warning.

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LEGEND ,
Jun 22, 2012 Jun 22, 2012

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Any condescension is something that you read into my comments. I'm just providing you with the facts.

We have to live within the limitations and guidelines from the OS vendors.
This is one of those limitations.

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Participant ,
Jun 22, 2012 Jun 22, 2012

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That may be true, but when I launch PS cs5 and can look at the thumbnail, I can't help but wonder where the problem is. What is the rational/programatic reason for leaving this out. It honestly looks and acts like a mistake. It renders PS CS6 HIGHLY cumbersome. Bridge sucks and always has. So, perhaps Adobe should provide a codec for Windows to generate thumbnails and then at least we could use thumbnail view instead of detail view with a (previously available) preview.

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LEGEND ,
Jun 22, 2012 Jun 22, 2012

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The OS vendors said "don't do that anymore", so we're not doing that anymore.

Why do you bring up Bridge, which has nothing to do with this?

We used to provide a codec for Windows, but the OS APIs caused a lot of problems and we had to stop using it. And according to Microsoft's bug database, they have not yet fixed the problems in that API.

So you can ask Microsoft to provide the thumbnails, or use a third party thumbnailing package.

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Community Beginner ,
Jun 22, 2012 Jun 22, 2012

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Well, I'm another one of the dissatisfied customers. This is a HUGE problem in our workflow. We open up to look for a file and see 20 psd files and have to remember what every single one exactly looked like rather than seeing simple thumbnails.

This is CORE functionality, and Adobe removed it.

What SHOULD have happened is, if Adobe felt it necessary to remove it, for Adobe to provide an acceptable and ALTERNATIVE means to view thumbnails *IN* Photoshop. SIMPLE.

And I'm not talking about launching another program (Bridge) which will consume your RAM and breaks workflow.

We all obviously like Photoshop, but are feeling pushed around and powerless when it comes to the Adobe executives deciding to remove core functionality, and then this Chris guy repeats the message basically saying, "well, deal with it."

My question is, if Adobe is refusing to listen to the feedback from its customers in this regard, is there another up and coming software product in the photo and design marketplace that we could slowly start turning our attention toward?

This is the first time many of us have been deeply frustrated with Photoshop by removing core functionality and simply suggesting we ought to deal with it. It would be good to have options in the marketplace when a corporation turns it back on its customers.

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LEGEND ,
Jun 22, 2012 Jun 22, 2012

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Please read the rest of the topic. The alternatives exist (though they really should be provided by the OS). And this was a decision based on the requirements/guidelines of the OS vendors.

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Community Beginner ,
Jun 22, 2012 Jun 22, 2012

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I read this entire thread. I've also read many, MANY other forums outside of this one. Have you?

The FACT of the matter is, ADOBE took core functionality out of its current product. Your customers (yes, that is ME and everyone else on this board) have told you, and your company (ad naseum) that your company has messed up, that we are upset, and that we would like a remedy to this.

And your response is a simple one: Adobe will not fix it.

We get it.

But keep in mind, Chris. You work for ME! In fact, you work for all of us. Your pay check is dependent upon customers buying the products your company spits out.

If you simply dismiss us, and tell us, "too bad -- deal with it", it's hardly an effective solution of building up a solid, positive reputation for Adobe.

On a side note, for others, there is an alternative called GIMPshop, which is OPEN-SOURCE and FREE. It's no Photoshop (yet) but as the community grows ... who knows. 🙂

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Explorer ,
Jun 23, 2012 Jun 23, 2012

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GIMP is the photoshop alternative I recommend to schools who cannot afford the licence for CS5 suites (I teach CS to many schools and kids).

This thread confirms my suspicion that whilst Adobe products are unquestionably the best for professional use, the elitist attitude and blindspot to what is correctly identified here as a core issue in CS6 (shown well in the above thread) makes Adobe largely unsuitable for secondary education.

Whilst increasingly recommending GIMP to schools, I shall be saddened that Adobe cannot see the consequences of their high pricing and poor (long time) customer support.

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