P: Not detecting older GPU's

Hey all, about a month ago PS22.0 was introduced and in spite of Adobe apparently admitting to be working on resolving the issue reported in this thread, it was evident that it was not fixed (many new versions later).

Now version 22.1 has been released - can anyone confirm whether this has now been resolved because it really seems like Adobe has either forgotten about this rather important mess they have created or they are deliberate in their actions and have decided to ignore it completely leaving thousands of customer stranded without and option to upgrade PS without expensive hardware upgrades.

Right now is a bad time to push businesses into spending money, because revenue is down in many sectors because of COVID and budgets are tight.

Good point!  I know of at least two design companies with no less than 10 photoshop design stations each who lost a lot of working hours trying to figure out why their Photoshops almost came to a standstill. Not all PS users at IT techies. After spending money on tech support, they all had to revert to older versions.  Who pays for the lost productivity?  The technician's callout fees etc. etc.

It is my explicit opinion that Adobe is  seriously negligent with regards to quality control and completely oblivious to their responsibility towards their customers.

Their lack of engagement in this particular thread, as with many others, sufficiently proves the point in combination with the growing lists of hundreds of ongoing fixes being applied and for which it is arrogantly assumed that we would be content with.

There's also the problem that Adobe don't let us download older versions after a time. So, very soon it'll be either update the hardware or you can't download a compatible version anymore.

And I agree, a prior notification that older hardware wouldn't be supported anymore is essential in good business. But they just left us in the dark about the issue for four months. And they didn't release any official notification about it.

Anyway.. There's also the third option of switching software, which I may do in the future. It's the cheapest one and there are good ones out there, even better than Photoshop depending on what you want to do.

Oh dry up, DG. I knew full well that my cards days were numbered (it's ancient), and have been thinking about replacing it, so that's not the issue. it's two things:

First, Adobe broke the support with a routine update, and couldn't fix it for three more updates. That's pretty sad.

Then, there's the matter of the way this was just sprung on us without any advance notification. As I said, I have already allocated my budget for other things. I am retired, and have to be careful about that.

The past several releases of Photoshop have been bug-ridden train wrecks. They apparently have decided that users will be the Beta testers. I have really lost respect for Adobe.

@ phillip_chong_7dmutjwra9pvm: Stamp your feet  VERY hard, and the World will conform to your wishes! Screaming while rolling on the playground is certain to help, too.

Have you any of you guys that play video games and the game makers said you can't play the games because your graphic card is too old ??? (We are old enough to know that graphic card is too old.  We certainly do not need Adobe to tell us this!) Adobe is terrible. Bad company at that!

@JeffreyTranberry Unfortunately it does not seem something planned from Adobe even because the graphic card compatibility statement has been changed a long time after the problem arises. Furthermore is not clear what makes a card compatible and what not. The sentence "If your graphics card is older than 4 years, GPU functionality in Photoshop may be limited or not supported."  from a technical point of view doesn't mean anything. From a professional software vendor, I was expecting a professional compatibility statement with a list of functionalities features the GPU has to have not a generic "older than 4 years may be limited".

I suspect that a lot of us are using work computers where we have no control over updating. I use an HP EliteOne 800 with (apparently) an older, mostly worthless video card. It isn't replaceable so my employer would have to buy me a new computer. Right now is a bad time to push businesses into spending money, because revenue is down in many sectors because of COVID and budgets are tight.

I'm able to use Photoshop 22 but without graphics acceleration and I'm still seeing what the performance hit is.

@JeffreyTranberry But you broke a Photoshop version through a minor update. And don't seem to be showing any interest in fixing it. My Nvidia GTX 1070 is still supposed to be supported but no longer works.

So, I don't beileve the issue is "old" hardware. Please fix it. Pretty please.

We need to draw the line somewhere. We don't support PPC Macs or Windows XP either - at some point old technology can no longer be supported in order for us to support new OSes and hardware standards. If new hardware isn't in the cards, the options are disable GPU or use the prior version.