P: Not detecting older GPU's

New card can be bought for $100-$150?  Sure.  But why can't we decide what hardware we want to use?  Even if it is slow, we are OK with it too.

@JeffreyTranberry My Quadro RTX4000 (Release date November 2018) has issues running a monitor in 30 bit mode. It gets detected at program launch but as soon as you resize the image using preserve details it ceases to be recognised. So I lose scrubby zoom and other GPU accelerated features.

So I dont think the issue is just related to older graphics cards.

I contacted Nvidia support and they pointed the finger at Adobe. With every other program the GPU works fine.

Currently Im back on Photoshop version 20.0.10 to be able to be to use preserve detail and scrubby zoom.

Your tech support got it going for a while by resetting the driver, but as soon as I upgrade Photoshop the problem comes back. 

Ironically I paid the extra for the Quadro card as I though it would be the reliable option.

Well, my budget is already allocated for a new monitor and some lenses, so I'll just muddle through using the crippled new version to learn it [if there's anything new I can learn without GPU support for my card], or an older version to actually get some work done.

You could at least have put a "Legacy 21.1.3 Mode" in the prefs.

[ EDIT ]:

And it seems I have to disable the undetected GPU to work around the "Program Error"  bug. Huh?

There are often glitches in Photoshop if you constantly update it. Then the developers themselves are looking for sources of their failures. As a result, for the last year  I will not update my version of Photoshop in the last year, and all work on the https://justdomyhomework.com/blog/how-to-write-case-study is correct.

Very sad indeed!  Adobe is not good.  I am waiting for this update to the graphic cards.

Well Photoshop 22.0.0 is just out (about a day ago or so) and from the release notes (https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-desktop-fixed-issues) there is no mention about fixes for the lack of GPU support as hoped for.

Apparently it was more important for the Adobe to spend time on developing a feature to replace clouds or something in a photo...yipee!

This list of crap that was broken is probably the longest one ever - it really is scary to see just how broken Photoshop really is.

Here we are four months later. And the software we are all paying for can't use the perfectly adequate computers we have. What a crap way to do business.

It would have been nice to have a bit more official input from Adobe on this thread. A simple update like ralphyboy2 received  above would have much appreciated. The other thread I'm following on here for the wacom/windows ink problems has had several updates from Adobe employees. The problem becomes even more infuriating when you as a customer think you are being ignored or getting no feed back on the issue.

I received this last Friday from support..

We're sorry about the trouble with Photoshop. We currently have an ongoing issue in Photoshop where the application is not able to detect some older graphics cards. Our developers are investigating the issue and working on a fix.

Please check: https://feedback.photoshop.com/conversations/photoshop/photoshop-212-not-detecting-older-gpus/5f5f46...

You can add your vote to the thread and follow it for information on updates related to the issue.