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P: 'Open as Smart Object' using PDF scale issue

Community Beginner ,
Nov 15, 2022 Nov 15, 2022

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I use Photoshop to color architectural drawings, exported from AutoCAD as PDF-files. I usually choose the 'open as smart object' with the crop-to-media setting to import the drawing in the correct scale.

Lately, when i do this, Photoshop opens the smartobject scaled and distorted in the wrong canvas-size, which poses a huge problem for the drawing-scale if not discovered before the graphic work has been executed.

Is this a bug, or is there a work-around?

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macOS , Windows

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correct answers 1 Correct answer

Adobe Employee , Nov 18, 2022 Nov 18, 2022

Hi,
Before going the preference route, can you try opening the PDF (not using "...as Smart Object") so you get the Image Size options. Then make sure they are the dimensions and proportions you expect, before opening. Does that look right? Close the document without saving, and try opening again as Smart Object.

regards, steve
 

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Adobe Employee ,
Nov 17, 2022 Nov 17, 2022

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Can you share the file you're having trouble opening as a Smart Object? Post a URL to the file using CC files or dropbox, or something similar to share the file.

 

It would also be valuable to get screenshots of the settings in the open dialogs.

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Community Beginner ,
Nov 18, 2022 Nov 18, 2022

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Hi Jeffrey,

 

The file-link is here: https://acrobat.adobe.com/link/review?uri=urn:aaid:scds:US:5a70c4ae-3716-3c92-af91-26d513e2e413 

 

Below comes screenshots of the opening dialogue in correct order:

1.png

2.png3.png4.png

 

 

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Adobe Employee ,
Nov 18, 2022 Nov 18, 2022

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Weird. Here's what I see when I open your file as a smart object: 

JeffreyTranberry_0-1668809129707.png

It doesn't get squished like yours. I'll play around some more.

 

I'm wondering if there's some pref that's different between our setups.

Try restoring your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
If that doesn't solve it, you can quit Photoshop and put the Settings folder back

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Adobe Employee ,
Nov 18, 2022 Nov 18, 2022

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Hi,
Before going the preference route, can you try opening the PDF (not using "...as Smart Object") so you get the Image Size options. Then make sure they are the dimensions and proportions you expect, before opening. Does that look right? Close the document without saving, and try opening again as Smart Object.

regards, steve
 

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Community Beginner ,
Nov 21, 2022 Nov 21, 2022

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Thank you Steve, that worked beautifully!

I checked 'Constrain Proportions' in the PDF import dialogue box (using the regular 'open' function), opened the PDF and closed it without saving. Afterwards i was able to 'open as smart object' in the right proportions.

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New Here ,
Oct 12, 2023 Oct 12, 2023

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rerror report for photoshop

 

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