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P: Option key not working in/with Gradient Tool

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24.1

Mac OS Ventura 13.01

While using Gradient Tool the OPTION key doesn't sample colors like the eye dropper anymore.

Using the previous version of PSD on the same computer works fine

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Kevin Stohlmeyer

Community Expert

@Jeff Arola your link goes back to this thread.

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Lacanilladigital

Inspiring

He actualizado hoy. Y al usar la herramienta Degradado(G) , no me deja elegir color "clickando ALT+BOTON IZQUIERDO"

Os pasa a alguno mas??

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Kevin Stohlmeyer

Community Expert

This is a known bug and Adobe is working to resolve.

https://community.adobe.com/t5/photoshop-ecosystem-bugs/option-key-not-working-in-with-gradient-tool/idi-p/13415078

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Jeff Arola

Community Expert

It's a bug that wil get fixed, however, in the meantime you can use the Eyedropper Tool by pressing I then click to sample your color, release the mouse button then release the I key and you should be returned to the Gradient Tool.

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Veronica23054182d1j3

Participant

The Alt shortcut to sample the color while using the Gradient tool is not working anymore with the new Photoshop version 24.1.0.

Are there any methods to fix for this problem?
Thanks for all your help.

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Jeff Arola

Community Expert

Adobe is aware of this:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/option-key-not-working-in-with-gradient-tool/idi-p/13415078

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lint69420597

Participant

Just updated to 24.1 today on windows 10. I'm really sad to find out that when in the gradient tool I can't press "alt" to color pick like I could before. It's one of my favorite ways to quickly get a gradient in and now I need to manually change or go to the eye dropper tool with "I" to get a color, it's way more annoying. Anyone have any idea why this could be or how I could revert it to the way it was before.

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TheDigitalDog

Inspiring

I can replicate it on my end. No Eyedropper when using Option Key, and turning off "Spring Loaded Tools" doesn't change this.

I then tried this on the PS beta; the key command did show up as sampling icon, then PS crashed. Repeatable too.

I have a crash log.

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Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Tomasz ?wik

Participant

Eyedropper tool with gradient tool [alt keyboard] don't work in Photoshop 24.1.0 20221206.r.166 !

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CShubert

Community Manager

Hi @Tomasz ?wik sorry to hear this.

Let's make sure we're in a default state and there are no stale settings somewhere:

Restore your preferences using this manual method:

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly?

If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Thank you,

Cory

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angryf84Author

Inspiring

This didn't work either... IT's funny because while using the Grad tool the Command and Control keys both react. The Option Key just doesn't respond.

It does for every other tool I've tried so far just like normal.

I replicated this same beahariour on my older 15" as well

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angryf84Author

Inspiring

I've done the Manual removal of my Preferences as directed and have the same problem.

The older version of PSD does not have this problem on the same MacBook pro (16" intel i7)

I've done the 24.1 update on an older Macbook 15 runing Big Sur 11.7 and have the same problem.

Just to be sure... the Problem is when I have the Gradient tool selected i can't use the "option" key as a modifier to quickly access the eye droper.

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Kevin Stohlmeyer

Community Expert

Try going to Preferences/Tools and turning off "Spring-Loaded Tool Shortcuts"

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J453

Legend

I'm not able to reproduce this. The Option key temproarily turns the Gradient tool into the eyedropper tool and I can sample colors.

If you restore your preferences using this manual method does it work correctly?
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

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