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22

P: Pen tilt partially unresponsive since latest update

Community Beginner ,
Feb 21, 2020 Feb 21, 2020

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Although control is set to Pen Tilt in the Brush Settings for Angle Jitter, the angle of the brush tip remains constant.  It only changes when you make a stroke, yet stays at the same angle even if the pen tilts in a different direction during that stroke.

This issue comes up with the latest update of Photoshop (v21.1, Windows 10), on both a Cintiq 22HD & a Cintiq Pro 24" (Wacom driver 6.3.38-2).

Bug Acknowledged
TOPICS
Windows

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36 Comments
Adobe Employee ,
Apr 17, 2020 Apr 17, 2020

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YES please, any video you can provide to illustrate the issues you are seeing is extremely helpful for us to understand, reproduce and fix the issues.  I'm not seeing issue with Space modifier key while painting.  More info on your system setup would be helpful in addition to a video.  Thank you!

There are known issues with WinTab as of v.21.1.

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Adobe Employee ,
Apr 17, 2020 Apr 17, 2020

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Are you using WinTab?  (PSUserConfig.txt in your Prefs folder)

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Explorer ,
Apr 25, 2020 Apr 25, 2020

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Had a chance to try again with latest Ps - 21.1.2 and have a small video.  It seems to happen about 20 mins into an edit session.  Use the hand tool to drag around or zoom in/out - it appears to work, but when you release the image snaps off work area.  Also I have wacom settings enabling ue win lnk - then the pen rotation and other pen actions work.  but when use first touch pen to tablet, a circle glows up on screen causing a lag.  

system specs:
Adobe Photoshop Version: 21.1.2 20200410.r.136 2020/04/10: efaf3fa4e40  x64
Number of Launches: 55
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.18362.778
System architecture: AMD CPU Family:15, Model:8, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 3200 MHz
Built-in memory: 32719 MB
Free memory: 17977 MB
Memory available to Photoshop: 29962 MB
Memory used by Photoshop: 60 %
ACP.local Status:
 - SDK Version: 1.26.5
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 4.3.36.1
 - Min Core Sync Required: 4.3.4.2
ACPL Cache Config: 
 - Time to Live: 5184000 seconds
 - Max Size: 20480 MB
 - Purge Percentage: 50%
 - Threshold Percentage: 85%
 - Purge Interval: 300 seconds
Manta Canvas: Disabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Disabled.
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=-1920, bottom=1080, right=0
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=8172
glgpu[0].GLName="Radeon RX 570 Series"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
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glgpu[0].GLRenderer="Radeon RX 570 Series"
glgpu[0].GLRendererID=26591
glgpu[0].HasGLNPOTSupport=1
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glgpu[0].GLDriverDate="20200228000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[2147483647]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[160]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[29]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="2.1 AMD-APP (3004.8)"
clgpu[0].CLDeviceVersion="2.0 AMD-APP (3004.8)"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=8192
clgpu[0].CLName="Ellesmere"
clgpu[0].CLVendor="Advanced Micro Devices, Inc."
clgpu[0].CLVendorID=4098
clgpu[0].CLDriverVersion="3004.8"
clgpu[0].CLBandwidth=1.71504e+11
clgpu[0].CLCompute=2107.39
License Type: Subscription
Serial number: 90970702860565819450
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2020\
Temporary file path: C:\Users\elfel\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  C:\, 465.1G, 319.0G free
  F:\, 1.82T, 637.5G free
  E:\, 2.73T, 1.93T free
  D:\, 465.7G, 431.9G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2020\Required\Plug-ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\

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LEGEND ,
Apr 25, 2020 Apr 25, 2020

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Someone mentioned seeing a circle when touching pen to tablet. This could be due to the "Press and Hold to Right-Click" feature of Windows Ink.  I was able to disable this annoying feature without disabling Windows Ink (and loosing Pen Rotation) by editing the following Registry key:

Using Regedit, go to the following location:
Computer\HKEY_CURRENT_USER\Software\Microsoft\Wisp\Pen\SysEventParameters

Change the value of HoldMode from 1 to 3.

Same deal for a touch surface, go to:
Computer\HKEY_CURRENT_USER\Software\Microsoft\Wisp\Touch

Change the value of TouchMode_hold from 1 to 3.

This eliminates the circle, and the lag as well.

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New Here ,
May 13, 2020 May 13, 2020

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Hi all, I have been having the same issue with the live updating of the brush tip when using the rotate feature of the Wacom Art pen, I recently upgraded to recent version of PS and noticed my brush no longer showed the cursor rotation as it did in previous versions ( the brush did rotate but the cursor stayed in the default static position )

Before in previous version of PS, you had to enable brush Pose and then Brush projection in Shape dynamics to see the brush update live as you rotated your pen.

After some playing about trying to figure it out, I discovered this...

It seems in this version of PS rotation using the Wacom Art Pen is controlled by Angle Jitter - Rotation in the brush Dynamics section of your brush settings.

Set the angle jitter to Rotation, and enabling Brush pose with Override Tilt X and Tilt Y enabled. Set rotation in Brush pose to 360

Your brush cursor will now rotate live when you rotate the Wacom art pen.

Hope this helps others who have been struggling with this issue as well

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LEGEND ,
Oct 01, 2020 Oct 01, 2020

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I am also having this issue on my surface pro. the tilt changes when i first press down and updates as I draw but the preview before and after is static. The solution above did not work for me.

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Community Beginner ,
Jan 13, 2021 Jan 13, 2021

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@roelof_venter even for 2021 this problem still persists and this comment is still the only helpful comment anywhere online I can ever find. 

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Community Beginner ,
Jan 13, 2021 Jan 13, 2021

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made an account just to say that in 2021 this is still a problem. It's fixed by WinTab sometimes but lately I open photoshop and get the error again (it's like it thinks I'm using a mouse to paint) and PSUserConfig is no different. Errors like this combined with getting rid of pixel lines and wrecking the functionality of things like tools and drop shadow really makes photoshop seem like a dying program resting on its industry standard laurels

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Explorer ,
Jan 13, 2021 Jan 13, 2021

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Photoshop does not support WinTab any more since version 21.1, I think, as it has been deprecated by Microsoft in favor of Windows Ink.

I had the same issue for a long time. HOWEVER, it turned out that this as a bug with the Windows Ink API that has been fixed in Windows 10 Versions 2004 and higher. But since Microsoft decided to do a weird, long rollout phase, I did not get that update until late 2020. After that, pen tilt worked correctly with Windows Ink and current versions of Photoshop CC.

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LEGEND ,
May 24, 2021 May 24, 2021

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Has this issue been solved in the newer releases of Photoshop? (at the moment latest Photoshop is 22.4.1).
I am still experiencing it, I don't know what to try.
I tried downgrading and the PSUserConfig.txt method but it didn't work.

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LEGEND ,
Jun 01, 2021 Jun 01, 2021

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LATEST

Tried 21.1.2 .. the problem is still there...

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