P: Pen tilt partially unresponsive since latest update

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Community Beginner ,
Feb 21, 2020 Feb 21, 2020

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Although control is set to Pen Tilt in the Brush Settings for Angle Jitter, the angle of the brush tip remains constant.  It only changes when you make a stroke, yet stays at the same angle even if the pen tilts in a different direction during that stroke.

This issue comes up with the latest update of Photoshop (v21.1, Windows 10), on both a Cintiq 22HD & a Cintiq Pro 24" (Wacom driver 6.3.38-2).

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36 Comments
Engaged ,
Feb 21, 2020 Feb 21, 2020

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me too... back to 21.0.3
Yves Crausaz, Suisse, retraité actif dans le monde de la photo et des arts graphiques.

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Adobe Employee ,
Feb 21, 2020 Feb 21, 2020

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Terence, do you have WinTab enabled on Windows 10?

Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Feb 21, 2020 Feb 21, 2020

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I don't think so.  Does it come with Windows 10 on a desktop PC?

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Adobe Employee ,
Feb 21, 2020 Feb 21, 2020

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It's an override setting for Photoshop with text file placed with preferences. Doesn't sound like you've set that. In your Wacom driver, do you have Windows Ink disabled?

Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Feb 21, 2020 Feb 21, 2020

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Windows Ink is enabled.  If I disable it, I lose both pen tilt & pen pressure.

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Adobe Community Professional ,
Feb 25, 2020 Feb 25, 2020

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Same here in v21.1 on Windows 10 :
The brush tip remains at the same angle when hoevering with the penand only  responds to tilt on initial touchdown (using Windows Ink). The brush tip remains at that same initial angle throughout the stroke, although the actual stroke laid down on the canvas  is responding to tilt.

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Explorer ,
Feb 25, 2020 Feb 25, 2020

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This reply is not helpful, I just need to say how frustrating it has been since the most recent update of Photoshop 21.1 No live brush tip rotation preview. Adobe blames Wacom and Wacom blames Windows and no one seems willing to solve this.

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LEGEND ,
Feb 25, 2020 Feb 25, 2020

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I have to also throw my hat into this, this just cost me like an hour trying to fix before I realized it was an update, and this is a very important thing I need, I paid for pen that allows rotation I need to be able to utilize it

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Explorer ,
Feb 25, 2020 Feb 25, 2020

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I have just been online with Adobe and they have admitted that update 21.1 has "performance issues". Their technical team is working to get the problems fixed ASAP and provide a new update. In the mean time, they suggest we reinstall the previous version of Photoshop.

To solve brush preview and modifier popup issues, here are the settings to put in a txt file and paste into the User/AppData/Roaming/Adobe/Photoshop 2020 Settings folder:

# Use WinTab

UseSystemStylus 0

This tells Photoshop to NOT use windows ink. Make sure that Use Windows ink in Wacom pen settings is UNchecked. Launch Photoshop.

This gives a live preview of brush rotation/tilt as well as gets rid of the modifier key pop-ups. It will only work in Photoshop older than 21.1

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Explorer ,
Feb 25, 2020 Feb 25, 2020

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Please see my response, I have put the patch/workaround information in there. It only works in previous versions of Photoshop, not the latest 21.1, though.

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Explorer ,
Mar 02, 2020 Mar 02, 2020

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what should this txt file be named?  

this location: ?      C:\Users\"myusername"\AppData\Roaming\Adobe\Adobe Photoshop 2020\Adobe Photoshop 2020 Settings

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Explorer ,
Mar 02, 2020 Mar 02, 2020

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PSUserConfig

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Adobe Community Professional ,
Mar 23, 2020 Mar 23, 2020

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The problem with using Wintab is that it is severely broken in 21.1 and leads to false strokes run to the top left 0,0 point,
The Windows Ink issues are easier to live with 😞
Dave

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LEGEND ,
Mar 23, 2020 Mar 23, 2020

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I have a brush controls the angle of the brush with Tilt. Prior to the latest update, i was able to hover my intuos pen and see the angle of the brush cursor update in real time. Now the cursor is stuck on 1 angle, it only updates after I put the pen down to make a mark.

Windows 10 + Intuos Pro

Also have windows ink enabled.

Is anyone else experiencing this problem?

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Explorer ,
Mar 24, 2020 Mar 24, 2020

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Well, given that this works with Photoshop 21.0.3 but not 21.1.x, while everything else stays the same, I'd say that it's most likely a bug on Adobe's side.

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LEGEND ,
Apr 09, 2020 Apr 09, 2020

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This also occurs with Wacom's Art Pen barrel rotation. Seems to me like the entire brush preview is broken in this release.

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Community Beginner ,
Apr 09, 2020 Apr 09, 2020

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I can confirm this. It makes the rotation feature of the Art Pen really difficult to use. It's unfortunate that this hasn't been addressed in the newest version yet, I guess I'll keep staying on 21.0.3 for a while 😕

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Adobe Community Professional ,
Apr 14, 2020 Apr 14, 2020

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Version 21.1.2 lists pen tilt as a "fixed issue". It is not fixed 😞

There is a slight improvement in that the cursor does respond before touchdown so the initial tilt can be seen before starting a stroke.
However, just as with 21.1.1 the actual brush stroke laid down on the canvas does respond to tilt but the brush cursor remains at the same angle throughout the stroke.

Dave

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Explorer ,
Apr 14, 2020 Apr 14, 2020

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This is very disheartening. I have spent hours online with Adobe about this over the years. If they can't fix it, it means I will be stuck using an older version forever.

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Explorer ,
Apr 14, 2020 Apr 14, 2020

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This latest PS update did not fix anything, recommend an easy to use screen/video capture program to help explain this -  will have to roll back to 21 0 3. 
Hand tool - click drag and let go, the screen jumps back to where you started, mouse and tablet, using hand tool or holding down spacebar to temporary use.
Change to brush tool - click (mouse or tablet) and all the previous movements you made with the hand tool are drawn as one crazy brush movement.
It seems any tool you use next plays out those erroneous hand tool movements.

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LEGEND ,
Apr 16, 2020 Apr 16, 2020

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The tilt issue is somewhat resolved. But something else broke. Just take a hard round brush, turn off all transfer and shape dynamics and start writing sentences. You will see that it will make random connections between different strokes. It's getting worse lol.

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Adobe Employee ,
Apr 17, 2020 Apr 17, 2020

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barrel rotation with the Art Pen should be fixed in 21.1.2.  If it's not, please let me know.  Thanks

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Adobe Employee ,
Apr 17, 2020 Apr 17, 2020

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Hi David.  I'm not seeing the cursor update during painting either in earlier versions 19.x and 20.x.  I'm not sure live cursor update while painting has ever worked.  Is there a previous version where this worked for you?  There was a bug in 21.1.1 where the cursor and tilt for DTip brushes broke - that is what we fixed.  

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Adobe Employee ,
Apr 17, 2020 Apr 17, 2020

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This is fixed in 21.1.2

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Adobe Employee ,
Apr 17, 2020 Apr 17, 2020

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This is also fixed in 21.1.2

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