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P: Pen Tool Not Working as it should

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Community Beginner ,
Mar 10, 2021 Mar 10, 2021

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I have just updated Photoshop to v22.3 (10 March 2021). When I try to use the Pen Tool it puts the nodes in but doesn't create a linking line. I have closed everything and re-started my PC but the error still there. I've been trying to find a way to report this to Adobe but this is the only feedback area I can find. I have been using Photoshop for over 20 years and using the Pen Tool all that time. I need to complete a job but I'm now stuck as I need this tool.

 

Can I uninstall this update?

 

Anyone else having this problem?

 

Do Adobe monitor this feed?

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macOS, Windows

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correct answers 1 Correct answer

Adobe Employee , May 13, 2021 May 13, 2021
Hi,   We're happy to announce the release of Photoshop 22.4 which should include the fix for this issue. To update Photoshop to the latest version, you can check: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html   For information on other issues fixed with this update, please check: https://helpx.adobe.com/photoshop/kb/fixed-issues.html   Regards, Nikunj

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Community Beginner ,
Mar 10, 2021 Mar 10, 2021

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Same here. Just points instead of path. When I quit and open same document, same thing. Just downgrading to 22.2.

You can downgrade in the Creative Cloud app go to All Apps, Photoshop and then the 3 dots on the right.

To anyone tempted to try 22.3 - DO NOT upgrade on production machine as the pen tool stops working 😂

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Adobe Community Professional ,
Mar 10, 2021 Mar 10, 2021

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I can confirm a Pen Tool misbehaviour after the first Path (Photoshop 22.3.0 on MacOS 10.15.7). 

bugReportPenToolUnconnectedPat-de89fdfc-55b1-454a-9077-f66eb718e5ce-2064065157.gif

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Adobe Community Professional ,
Mar 10, 2021 Mar 10, 2021

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Do Adobe monitor this feed?

Yes, this page is officially being monitored. 

I think with a bugs like this one there is a decent chance that it might be addressed within one or two dot-releases (which might mean some weeks or months), but there are no guarantees. 

I need to complete a job but I'm now stuck as I need this tool.

You can roll back as sam2586 mentioned. 

Screenshot20210310at12.52.52-cf70d75f-899a-4c0e-832b-7ba15d223cb9-220174484.png
Screenshot20210310at12.53.01-019afeaa-f105-408b-9ce1-51b86ae557cd-1818915543.png

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Adobe Community Professional ,
Mar 10, 2021 Mar 10, 2021

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Possible Workaround: Create the Path before using the Pen Tool. 

Edit: Sorry, I cannot reproduce this workaround reliably anymore, may have been a fluke or an error on my side. 

Edit 2: The existence of a Work Path seems to make the difference when working on regular Paths. 

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Adobe Community Professional ,
Mar 10, 2021 Mar 10, 2021

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OK, seems to be connected to the existence of a Work Path … if one  exists the Pen Tool seems to behave as intended.  

bugReportPenToolUnconnectedPat-0091eb37-89a5-4303-9688-dfdfffe79137-436495303.gif

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Adobe Community Professional ,
Mar 10, 2021 Mar 10, 2021

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Is this a Mac only issue - it appears to work on Windows 10?

Dave

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Adobe Community Professional ,
Mar 10, 2021 Mar 10, 2021

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I work on Mac, so it seems very well possible that Windows users are unaffected by this issue. 

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New Here ,
Mar 10, 2021 Mar 10, 2021

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Schermafbeelding20210310om14.5-8eb8728b-7f82-49ee-bc0f-a9d34bf45490-1571491277.png

just installed new OSx and Photoshop update, continued job where path is required and now when i start new path it just makes 1 point, when i click next point it doesn't connect both points but makes new path with every click instead of connecting all point making a path, which is obvious a bug. Also happens when i want to continue or add to existing paths. Checked it many times, restarted both software and hardware still is there. When i switch from path to shape mode it works fine, that delete  shape because i need path and back to path mode it suddenly works ok again until i want to start new path. Please fix this asap i have work to do. 

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Community Beginner ,
Mar 10, 2021 Mar 10, 2021

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No I am working on a Windows 10 machine and I have this problem. I'm definitely going back to the previous version now. The work arounds don't work every time and I don't have time to keep getting stuck...

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LEGEND ,
Mar 10, 2021 Mar 10, 2021

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Having the same issue. You need a 'work path' before the pen tool works as intended on other paths.

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Advisor ,
Mar 10, 2021 Mar 10, 2021

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Yes, this is a HUGE issue for those of us who depend on making dozens, if not hundreds of paths per day. 

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Adobe Community Professional ,
Mar 10, 2021 Mar 10, 2021

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Correction to my previous post. If the path is saved or copied then re-editing is a mess. Yes the issues does affect Windows.

Dave

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Adobe Community Professional ,
Mar 10, 2021 Mar 10, 2021

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Agreed once a path is saved or copied -re-editing is a car crash

Dave

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Adobe Community Professional ,
Mar 10, 2021 Mar 10, 2021

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Does maintaining an unneeded Work Path make a difference? 

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Community Beginner ,
Mar 11, 2021 Mar 11, 2021

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Just updated my photoshop to v22.3 and started using the path tool.

Noticed that if i renamed the path layer from its original name ”work path” (Arbetsbana in my Swedish version) to lets say 1 or 2 the path points i made after would no longer connect. If i rename the layer back to Work path/Arbetsbana the points will be able to connect normally again .

Is this a known bug?

Edit: Reverted back to 22.2. Problem does not exist in 22.2

Windows 10 pro v2004

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LEGEND ,
Mar 11, 2021 Mar 11, 2021

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I'm experiencing the same problem with photoshop after the update to 22.3 version.

I'm working on windows.

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Community Beginner ,
Mar 11, 2021 Mar 11, 2021

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Im having this problem to on Windows 10 pro v2004

Went back to 22.2. no problem there.

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LEGEND ,
Mar 11, 2021 Mar 11, 2021

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Same issue here on a Mac, I went back to 22.2

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LEGEND ,
Mar 11, 2021 Mar 11, 2021

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Same issue here. 

How can stuff like this not get spotted in pre-release? It's not like creating paths is a rare requirement.

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Adobe Community Professional ,
Mar 11, 2021 Mar 11, 2021

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I think it’s not worth giving the Photoshop team a hard time about stuff like this happening – it’s not like I myself haven’t made mistakes in my own work, they just don’t affect that many people, I guess. 

The nub is whether bugs gets fixed in a timely fashion. 

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LEGEND ,
Mar 11, 2021 Mar 11, 2021

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It wasn't so much a criticism Christoph, more an observation.

I'm very aware that mistakes happen and things get missed but the purpose of having a large group of pre-release testers is to try and avoid releasing upgrades which break fundamental parts of the majority of users workflow.

Of course there will always be little things that only occur in very specific circumstances that slip through the net . It's just the big things that are frustrating.

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New Here ,
Mar 11, 2021 Mar 11, 2021

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I'm having the same issue and will go back to 22.2 until there's a fix.

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Explorer ,
Mar 11, 2021 Mar 11, 2021

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Good grief.  Another PS update and another fundamental bug with one of the oldest and most important tools.

Bug - when a new path is created and the user begins to draw a path, the path points are being created as single points and not a connected path.  If a workpath is used then the tool behaves as expected.

I'll say it yet again... Adobe stop breaking things.  Again, many people use this software (and pay a lot for it) to make a living like me.  Stop breaking tools that aren't broken.  If you change something then really make sure it works before releasing it.  

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Explorer ,
Mar 11, 2021 Mar 11, 2021

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Exact same issue here.  Fire the person responsible for this.  I use this software to make my living and bugs like this are completely unacceptable.  The pen tool is one of the oldest and most important tools in PS for many of us.  Again... unacceptable that this made it out of beta and into the official release.

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Adobe Community Professional ,
Mar 11, 2021 Mar 11, 2021

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It looks like Photoshop is not displaying the Paths display feedback  correctly it effecting all vector tools.

JJMack

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