P: Photoshop creates a gude log while working with files

[mk24pm]

Beim Arbeiten mit der aktuellen Photoshop-Version hängt sich Photoshop nach kürzester Zeit auf, d.h. die Bedienoberfläche und Menüs verschwinden und ein speichern ist nicht möglich. Folgende Fehlermeldung schreibt er in die log-Datei (gude-2022-04-14.log):

[WARN] WGudeRequest::applyAutoDetectProxyAutoConfigSettings Failed to autodetect proxy settings. WinHTTP Unable To Download Script. last error code = 12167

Hat jemand ein ähnliches Problem und kann mir helfen? Vielen Dank.

[Daddycation]

I'm having the same issue since the latest update

[Daddycation]

I'm having the same issue. Hope Adobe fix this soon

[Anas25667606uril]

Same issue here Photoshop v24.1
Please fix this!!!

14:03:24:153 [ALWAYS] GUDE Logging Started
14:03:24:154 [INFO] SqliteResumeCache::SqliteResumeCache basedirectory is null/empty
14:03:24:154 [ERROR] SqliteResumeCache::CreateSqliteResumeCache creating resume cache pointer failure
14:03:24:154 [ERROR] Initialize resume cache pointer failure
14:03:24:154 [INFO] gude policy POLICY_USER limit (2,2,1) chunk 2097152, chunking (UL 0 DL 1), resXfer 1, adapt 0, NSURL 0, timeout 86400
14:03:24:154 [INFO] Initialized -- gude-lib version: v0.12.1 app: gude
14:03:31:002 [WARN] Ignoring attempt to reinit logging to \gude at level 4 retaining 3 days of logs
14:03:31:002 [INFO] SqliteResumeCache::SqliteResumeCache basedirectory is null/empty
14:03:31:002 [ERROR] SqliteResumeCache::CreateSqliteResumeCache creating resume cache pointer failure
14:03:31:020 [ERROR] Initialize resume cache pointer failure
14:03:31:020 [INFO] gude policy POLICY_USER limit (4,4,1) chunk 2097152, chunking (UL 0 DL 1), resXfer 1, adapt 0, NSURL 1, timeout 86400
14:03:31:020 [INFO] Initialized -- gude-lib version: v0.12.1 app: gude

[Caetano Capri]

I'm having same issue. Everytime I open a file it creates a Gude.

Also, some stuff feels pretty heavy and laggy, like the Text tool. When I click a text layer, it takes a while for PS to actually select it and it takes a few seconds to open to edit it.

I downgrade photoshop to previous version 24.0.1, and all the annoying stuff stopped happening. So it makes me thing it's something with the new version 24.1 version.

This is the text in my GUDE file (no idea what it means):

15:26:17:417 [ALWAYS] GUDE Logging Started
15:26:17:418 [INFO] SqliteResumeCache::SqliteResumeCache basedirectory is null/empty
15:26:17:418 [ERROR] SqliteResumeCache::CreateSqliteResumeCache creating resume cache pointer failure
15:26:17:418 [ERROR] Initialize resume cache pointer failure
15:26:17:418 [INFO] gude policy POLICY_USER limit (2,2,1) chunk 2097152, chunking (UL 0 DL 1), resXfer 1, adapt 0, NSURL 0, timeout 86400
15:26:17:418 [INFO] Initialized -- gude-lib version: v0.12.1 app: gude
15:26:20:855 [WARN] Ignoring attempt to reinit logging to \gude at level 4 retaining 3 days of logs
15:26:20:857 [INFO] SqliteResumeCache::SqliteResumeCache basedirectory is null/empty
15:26:20:857 [ERROR] SqliteResumeCache::CreateSqliteResumeCache creating resume cache pointer failure
15:26:20:857 [ERROR] Initialize resume cache pointer failure
15:26:20:857 [INFO] gude policy POLICY_USER limit (4,4,1) chunk 2097152, chunking (UL 0 DL 1), resXfer 1, adapt 0, NSURL 1, timeout 86400
15:26:20:857 [INFO] Initialized -- gude-lib version: v0.12.1 app: gude

[Hawkeye69]

I wonder if Adobe even looks at these bug reports. So far, I haven't seen any developer/QA replies confirming the issue or a

specific fix/workaround.  That this issue has cropped up before and still exists, months later, is discouraging. 

[J E L]

GUDE Logs are now showing up for me on the desktop since updating to 24.1. Windows 10.

[Jbennett360]

Been running Photoshop fine and i've never run into this issue before, until now.

Not sure if it's the 24.1 release the other day, or, the fact i've updated to W11, or a mixture of both?

Some of the replies here indicate people haven't had issues until 24.1 - So i'm guessing thats whats causing the issue for me too.

[Bruce AB]

I took notice of this problem well before 24.1 came out, and I was far far from being the first. It has been an issue for several months. It seems to take a long time for problems to get the notice of the Adobe engineers. I am using Win 10 and I don't think your switch to Win 11 has anything to do with it. The problem with this much of a delay is that I now have several different folders that are peppered with these useless files and it will take a while to find them all and delete.

[J E L]

@Bruce AB In File Explorer, select your C drive and from the search box, type .**gude to find them all. I don't advise deleting every file just yet, however, unless you are certain which ones are not needed.

[barbara_a]

Sure seems like a bug.

[Bruce AB]

"I don't advise deleting every file just yet, however, unless you are certain which ones are not needed."
I'm trying to think of a reason why any gude log file would be needed. Perhaps Adobe needs to clarify that.

[Bore07TM]

24.1.0

Windows 10 Pro Version 21H2

Gude error logging created when trying to use Neural Filters on PS file

Started on 18/12/22

Error Logs attached

[DerFremde]

gude*.log files started appearing all over my folders. This is really annoying, the first one was created 14 December 2022. Please fix this asap! 

[Ged_Traynor]

Hi

The issue has been reported here

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-gude-log-created-when-working-wi...

[J E L]

@Bruce AB Sure, the .log files can be deleted without consequence, unless you want to refer to them for some reason. But if you search for all gude files using .**, which is what I suggested in order to quickly find all gude files, then the results can include other gude files, such as gudeDB.sqlite. And the user may not want to delete that file. Make sense?

[matteou18257413]

What does this mean?

23:45:40:937 [ALWAYS] GUDE Logging Started
23:45:40:938 [INFO] SqliteResumeCache::SqliteResumeCache basedirectory is null/empty
23:45:40:938 [ERROR] SqliteResumeCache::CreateSqliteResumeCache creating resume cache pointer failure
23:45:40:938 [ERROR] Initialize resume cache pointer failure
23:45:40:938 [INFO] gude policy POLICY_USER limit (2,2,1) chunk 2097152, chunking (UL 0 DL 1), resXfer 1, adapt 0, NSURL 0, timeout 86400
23:45:40:938 [INFO] Initialized -- gude-lib version: v0.12.1 app: gude
23:45:45:876 [WARN] Ignoring attempt to reinit logging to \gude at level 4 retaining 3 days of logs
23:45:45:876 [INFO] SqliteResumeCache::SqliteResumeCache basedirectory is null/empty
23:45:45:876 [ERROR] SqliteResumeCache::CreateSqliteResumeCache creating resume cache pointer failure
23:45:45:876 [ERROR] Initialize resume cache pointer failure
23:45:45:876 [INFO] gude policy POLICY_USER limit (4,4,1) chunk 2097152, chunking (UL 0 DL 1), resXfer 1, adapt 0, NSURL 1, timeout 86400
23:45:45:876 [INFO] Initialized -- gude-lib version: v0.12.1 app: gude

[sidcup@lineone.net]

@adobe  nearly 7 months and , ................................

[Hawkeye69]

Seven months and the bug is still not resolved.

[ZazaChugo]

Hello everyone

Same issue at my side 
Windows 10 Pro 22H2
PS updated at last version - currently 24.1

When double clicking to some image file to Open via PS it makes a Guid log file.
However if you open the PS first then it will not create any Guid log file.

12:53:17:843 [ALWAYS] GUDE Logging Started
12:53:17:843 [INFO] SqliteResumeCache::SqliteResumeCache basedirectory is null/empty
12:53:17:843 [ERROR] SqliteResumeCache::CreateSqliteResumeCache creating resume cache pointer failure
12:53:17:843 [ERROR] Initialize resume cache pointer failure
12:53:17:843 [INFO] gude policy POLICY_USER limit (2,2,1) chunk 2097152, chunking (UL 0 DL 1), resXfer 1, adapt 0, NSURL 0, timeout 86400
12:53:17:843 [INFO] Initialized -- gude-lib version: v0.12.1 app: gude
12:53:25:246 [WARN] Ignoring attempt to reinit logging to \gude at level 4 retaining 3 days of logs
12:53:25:246 [INFO] SqliteResumeCache::SqliteResumeCache basedirectory is null/empty
12:53:25:246 [ERROR] SqliteResumeCache::CreateSqliteResumeCache creating resume cache pointer failure
12:53:25:246 [ERROR] Initialize resume cache pointer failure
12:53:25:246 [INFO] gude policy POLICY_USER limit (4,4,1) chunk 2097152, chunking (UL 0 DL 1), resXfer 1, adapt 0, NSURL 1, timeout 86400
12:53:25:246 [INFO] Initialized -- gude-lib version: v0.12.1 app: gude

[Bore07TM]

The workaround/solution did not work, in fact it made Photoshop more unstable.

In the end the only way to stop the instability was to unistall Photoshop and then re-install it.

I've found this is probably the only way to make Photoshop work.

[Bore07TM]

matteou18257413, I think it means the bug hasn't been fixed yet!

I suggest contacting the Technical Team, they should be able to give you chapter and verse on what is happening inside Photoshop.

[Paul Dirk26282933ttid]

The error that Photoshop 24 again spits out gude.xxx files is not just Adobe alone. It is an interaction with Windows 10 or 11. However, the trigger has changed since the update to PS24. In PS23 I was able to prevent the creation of gude.xxx files by switching off the automatic search for a proxy in Windows 10/ 11 (Settings/ Network and Internet/ Automatic proxy setup: OFF). In PS24 I also had to uncheck Add-on modules/Aeletre Extensions are allowed to connect to the internet.
One more request: Please describe your observations in a little more detail - operating system build, versions and performance of your computer might be helpful.

[Bore07TM]

I've already given the Windows 10 build - however the Laptop & Windows build are in the Screen shot.

 

Which problem do you want described in more detail? - the crashing after Jeff Transberry's part 2 or the generation of the guid error? - For the the latter I've no idea what the steps are - having posted the giud error messages can't you work it out from that?

Sorry not to be more helpful.

[Niia]

Set up a new pc and the issue happened for the first time ever since.

What solved it for me was downgrading the PS version from 24.1  to 24.01

The original troubleshoot at the start of the thread (uncheck gpu, delete presets) didn't work for me.

System: Windows Home 22H2

[traviskershaw]

I am currently having the same problem.  It just started within the last two days (12/21/22).  Looking for a solution just says that it will be fixed with the next update, but those posts were from a year ago.  This is going to get out of hand in a hurry.