P: Photoshop Ghosting Background

[FeedbackCommunityMember]

PSD 22.5.0

MAC OS Catalina 10.15.7

[lambiloon]

Hi this can be your vga problem or try older version like 2020...regards

[Sainath0D4C]

Thank you Ali Sajjid,

But this is I am facing problem only photoshop when I am working ZOOM in or ZOOM out image can you please let me know how to fix this bug.

[dennisg52183607]

Hi,

After updating Photoshop CC to 22.5.0 I'm facing the problem you see in the attached jpg whenever I resize an image.

Clearing preferences, uninstalling and re-installing photoshop didn't do the trick...

Any ideas?

Thanks!

[앙촌5FA3]

포토샵에서 확대축소 기능을 이용하는데 작업화면이 지글거리고 이런 현상은 왜그런건가요?

제 맥사양이 낮은편도 아닌데 말이죠. 이상합니다. 제 PC의 문제입니까? 프로그램의 버그 입니까? 

[Ged_Traynor]

Hi

Try enabling this option in preferences and restarting Photoshop to see if it helps

[Ged_Traynor]

Hi

Try enabling this option in preferences and restarting Photoshop to see if it helps

[dennisg52183607]

Thank you Ged!

[kobe5C74]

hello, ive got some isseus with my photoshop, everytime i click on something the background glitches, does anybody knows how to fix it?

[Ged_Traynor]

Hi

Try enabling this option in preferences and restarting Photoshop to see if it helps

[Nitin5EB5]

Simply downgrade to earlier version and it will be solved. Update in future when this issue is taken care of. Enabling the option Deactivate Native Canvas is making the scroll wheel zoom very snappy.

[stefaniab60560066]

Hi I openned a colegues photoshop file and every since my photoshop background acts really weird.

I feel there was a pop up about converting to vectors which I really dind't pay that much attention back then,

But now every time I start a new file this happens (refer to video).

I reinstalled photoshop I'm using 2021 on Catalina 10.15.17.

Any leads on how to fix this?

[Ireland Studios]

Photoshop 2021

Mac 10.15.7 Catalina

Open photoshop and do just about anything.

The entire board outside of the artboard does this. You can't really tell where you edges are etc.

It doesn't seem to actually do anything bad to the file, but makes working terrible. 

[Erika Karl]

I have the exact same issue with the exact same equipment, just a little more Memory....

Photoshop - Version 22.5.0
macOS Catalina - Version 10.15.17
iMac (Retina 5K, 27-inch, 2020)
3,8 GHz 8-Core Intel Core i7
72 GB 2667 MHZ DDR4
AMD Radeon Pro 5500 XT 8 GB

How did you update the driver on the AMD Radeon Pro 5500 XT 8GB? When I go to the AMD website, I don't see any options to update the driver for an iMac. So I tried to click the "Deactivate Native Canvas" option, and Photoshop just chugged, there was a super annoying delay whenever I resized my brush or moved the canvas around. (and yes, I remembered to restart Photoshop whenever I made a change)

So... I reverted back to Photoshop Version 22.4.3 and it works perfectly with no issues. So, that means the issue is 22.5.0

[Kiran5CD0]

Hi there, 

I have auto-update on and it's been fairly seemless process barring a few issues in the past.  🙂 
Today, it's been a pain with several issues since the update to PS 22.05. 

1.  There is this ghosing that appears on the medium and dark grey bg. 

2.  Although no ghosting like #1 appears on light grey bg but when I move the image, it leaves this pixelated trail behind. 

3.  All the images are opening in a reduced window than showing the full image.  I looked through the forum/discussions and Adobe said they've fixed this bug in PS 19 but seems it's reappreared. 

I look forward to getting your help in resolving these issues swiftly. 

Thanks,

K

[heffSTL]

Quick note to Jeff Tranberry and the Adobe tech team trying to solve this particular problem.

While there are a number of different Mac configurations that are seeing this particular error, there is a statistically significant portion of them that are happening on iMacs equipped with Radeon Pro 5500 XT series graphics cards.

Along with my own machine, I have seen this in close to a dozen other similarly configured iMacs as well as the numerous reports in this conversation. Perhaps this is a clue as to what is going on with the GPU based glitches? Just thought I'd offer that data point to the conversation.

Like most, I have rolled back to the previous version as the "disable native canvas" trick only offered partial relief from the issue.

[Mohit Goyal]

Hi all,

We're happy to announce the release of Photoshop 22.5.1 which includes the fix for this issue. Check the list of other fixed issues here

To update Photoshop to 22.5.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

Please feel free to share your feedback with us.

Thanks,

Mohit

[guym-p]

Dear Mohit,

Many, many thanks for this: it works for me (MacPro 2010, 12x3.46 GHz, AMD 5700XT 8GB, 10.15.7).

Guy.

[Kiran5CD0]

Thanks Mohit.

That was a quick response and a bug fix.
There is a issue regarding images opening in a cropped view still remaining
with this update.
See below for the example
[image: Screenshot 2021-09-14 at 09.18.08.png]

[image: Screenshot 2021-09-13 at 13.07.47.png]

I would like the images to open at full view/fit to screen mode when
opening as it's always been until the last 2 updates.

Please help to resolve this issue.

Thanks,

Kiran

[Personal info removed by moderator]

[Bman007]

There's no update that I can see in the Creative Cloud app. Maybe it will be pushed to customers later? 

[Kukurykus]

Log off from Creative Cloud Destkop, then log in and in then Help Menu check for updates.

[Kukurykus]

Images Open In A Cropped View On PS 22.5.1 - Mac Os Catalina

[heffSTL]

Unfortunately the 22.5.1 fix created more issues. First launch caused a kernel panic. After rebooting the second launch worked and the canvas artefacting is gone. However, the program freezes on quit reliably. I have rolled back to 22.4.3 until I have time for more extensive testing.

[Kiran5CD0]

Yep! I did exactly the same and went back to 22.4.3.
But my workspace won't show in the dropdown menu. I imported it from my
saved location and I can see it in the Library folders but can't see it in
the dropdown menu within PS.
Do you have any idea how I can restore my original workspace?

Thanks
K

[heffSTL]

UPDATE: After completely uninstalling 22.5.1, cold booting, and reinstalling it seems to be running without issue. So far no more kernel panics.

[HST Daniel]

Hi,

Can anyone help me fix a problem that has occurred with my version of Photoshop purchased this year.

My workspace background is no longer clear grey but holds a partially pixelated shadow of the last image edited.  This does not seem to affect the editing process but the visual distortion to the area around the image I am working on is distracting and irritating.

Screenshot attached.

I have tried closing down Photoshop completely and restarting but distortion to the workspace remains.

I am running the same version of Photoshop on 2 Macs running Mojave and Catalina respectively.  The problem has occurred on the Mac running Catalina.

Any help and advice much appreciated