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P: Photoshop hangs when using smart objects

Engaged ,
Nov 28, 2022 Nov 28, 2022

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Unfortunately with the recent updates Photoshop becomes slower and more buggy. Expecially when using smart objects. Sometimes when I drag a smart object from one canvas to another, Photoshop hangs for several seconds. This has never happened before. It also sometimes hangs when I just move smart objects around. Sometimes Photoshop won't response any more at all and I have to kill the task. Weirdly enough the GPU usage is as about 70% for Photoshop all the time in those situations. So something is going on. Again - something that only started to happen recently.

 

Any ideas what's going on here? I don't want to have to revert to an older version again. 

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correct answers 1 Pinned Reply

Adobe Employee , Jun 21, 2023 Jun 21, 2023

Hi all,

 

We're happy to announce the release of Photoshop 24.6. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 24.6, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Status Fixed

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Community Expert ,
Nov 28, 2022 Nov 28, 2022

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Can you go to Photoshop Help Menu>System Info and copy/paste the details here?

It will help to investigate the issue.

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LEGEND ,
Nov 28, 2022 Nov 28, 2022

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Hangs meaning the application actually freezes or it stalls for a few seconds then continues???

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Engaged ,
Nov 28, 2022 Nov 28, 2022

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Both. In most cases it hangs for about 5 to 10 seconds - especially when I drag smart objects from one file to another. But it also happens that is hangs for eternity (with the GPU running at a high load) and I have to kill the process.

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LEGEND ,
Nov 28, 2022 Nov 28, 2022

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When Photoshop crashes (actually crashes), this is the first thing to do, try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

(macOS only) Open the Preferences folder in the Library folder*, and drag the Adobe Photoshop CS Settings folder to the Trash.

This action only affects the items found in the preferences dialog box. Numerous program settings are stored in the Adobe Photoshop Preferences file, including general display options, file-saving options, performance options, cursor options, transparency options, type options, and options for plug‑ins and scratch disks. Brushes (and lots of other setting) are not affected by the above instructions for deleting preferences. You may wish to make a screen capture of the settings in the Preferences dialog to reset them prior to deleting of this file.

Also: https://helpx.adobe.com/photoshop/using/preferences.html

*To manually delete Photoshop preferences:
Quit Photoshop.
Navigate to Photoshop's Preferences folder:
macOS**: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
Windows 10: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
**Note:The user Library folder is hidden by default on macOS. In the Finder, hold down the Option key when using the Go menu. The library will appear below the current user's home directory.
Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a backup of your settings


If that doesn't fix the issue:
Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.
Still crashing? 
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still crashing? 

 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Engaged ,
Nov 28, 2022 Nov 28, 2022

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Photoshop doesn't crash it hangs or is stuck forever. And I can't reproduce the issue, it happens occasionally. So fiddling around with the performace settings isn't really possible as it would affect my performance while working and that's not really an option. I was rather hoping that this is a known issue and somebody had a solution for it.

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LEGEND ,
Nov 28, 2022 Nov 28, 2022

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Well, fiddling around with the performance is always necessary because IF disabling GPU stops the hang (freeze, crash, whatever), this is a bug with the GPU and you need to contact the manufacturer to see if there's a newer driver for it. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Engaged ,
Nov 28, 2022 Nov 28, 2022

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It's no bug with the GPU. All other programs are working properly and my drivers are always pretty much up to date. But I can try to install the latest drivers. However I doubt that this will solve the problem. 

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LEGEND ,
Nov 28, 2022 Nov 28, 2022

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A major assumption and one that you cannot make until you try what has been suggested or (impossible) you have the PS source code and that of the GPU manufacturer. 

This is why disabling GPU is an option as more and more functionality moves to the GPU in newer versions of many Adobe products.
Also see: https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html
https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html

Of course, you can roll back a version or three when GPU support was lesser, and maybe the issue goes away. 

You came here for user-to-user support. You got suggestions, it is now up to you to attempt to follow them to result in a solution, but that's all we volunteers can do at that point. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Adobe Employee ,
Nov 28, 2022 Nov 28, 2022

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Hi @Andreas Resch sorry you are seeing issues.

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

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Engaged ,
Nov 29, 2022 Nov 29, 2022

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Adobe Photoshop Version: 24.0.1 20221111.r.112 a12a934 x64
Number of Launches: 592
Operating System: Windows 10 64-bit
Version: 10 10.0.19044.2251
System architecture: AMD CPU Family:15, Model:1, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 3600 MHz
Built-in memory: 65479 MB
Free memory: 41995 MB
Memory available to Photoshop: 51360 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.7.2
SAM SDK Version: 2.0.0-main.1415
ACP.local Status:
- SDK Version: 2.7.1.2
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.0.0.43
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 3.91.3
Content Credential Helper Version: 0.4.12
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 2
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
D3D12Warp renderer: False
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 3060
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 12,712 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=2160, right=3840
Display: 2
Display Bounds: top=0, left=3840, bottom=1440, right=6400
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=765552 -comment=Photoshop Version: Adobe Photoshop 24.0.1 20221111.r.112 a12a934 x64

[1298 ms]
Start sniffer 2022-11-29 08:53:11
# Photoshop Version: Adobe Photoshop 24.0.1 20221111.r.112 a12a934 x64
C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=765552 -comment=Photoshop Version: Adobe Photoshop 24.0.1 20221111.r.112 a12a934 x64

{90 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060 index=0 preferred=1)

Display 1
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (3,840, 0) -> (6,400, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3060
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY2
\\.\DISPLAY1
GPU accessible RAM: 12,712 MB
VRAM: 12,712 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,330 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2022-11-13 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.2698
Supports UMA: UNSUPPORTED
D3D-ID: 9351
End platform native
{250 ms}

{250 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060/PCIe/SSE2 index=0 preferred=1)

Display 1
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (3,840, 0) -> (6,400, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3060/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY2
\\.\DISPLAY1
GPU accessible RAM: 12,712 MB
VRAM: 12,712 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,330 MB
API version: 2.1 (2.1.2 NVIDIA 526.98)
Device version: 2.1 (2.1.2 NVIDIA 526.98)
Vendor name: NVIDIA
Driver date: 2022-11-13 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.2698
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{349 ms}

{349 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3060
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 12,884 MB
VRAM: 12,884 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 307 GB / s
Compute score: 5,548.65
Device name string: NVIDIA GeForce RTX 3060
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{1227 ms}

Exit code kExitNormal
End sniffer 2022-11-29 08:53:12
[kStatusNormal, kExitNormal]

[1298 ms]
Finish RunAllAPIs

[5671 ms]
Start GetSnifferResult

[5671 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040858769445418845
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2023\
Temporary file path: C:\Users\Sammy\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 446,5G, 95,2G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/08/31-09:19:54 79.6dc3128 79.6dc3128
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.d8ca6a0 79.d8ca6a0
AdobeXMP.dll Adobe XMP Core 2022/08/16-18:02:43 79.171c27f 79.171c27f
AdobeXMPFiles.dll Adobe XMP Files 2022/08/16-18:02:43 79.171c27f 79.171c27f
AdobeXMPScript.dll Adobe XMP Script 2022/08/16-18:02:43 79.171c27f 79.171c27f
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/08/19-19:10:17 79.d7ba922 79.d7ba922
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
AXE8SharedExpat.dll AXE8SharedExpat 2022/08/17-05:51:28 79.43e459d 79.43e459d
AXEDOMCore.dll AXEDOMCore 2022/08/17-05:51:28 79.43e459d 79.43e459d
BIB.dll BIB 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
BIBUtils.dll BIBUtils 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.8.0+211118-1842.1.dml-1.8.278eec2
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.3.3-1-7e78828
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2022/08/17-19:10:18 79.7f05fe0 79.7f05fe0
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2022/08/18-19:08:03 79.4e4cf9b 79.4e4cf9b
onnxruntime.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.0
PSViews.dll Adobe Photoshop 2023 24.0
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
sentry.dll Adobe-Sentry.dll 0.4.17
SVGRE.dll SVGRE 79.f6f03b6 79.f6f03b6
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.3.3-1-7e78828
UPIC 2.5.0


Required plugins:

Accented Edges 24.0 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.0 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 24.0 - from the file “Filter Gallery.8bf”
Average 24.0 - from the file “Average.8bf”
Bas Relief 24.0 - from the file “Filter Gallery.8bf”
BMP 24.0 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.0 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.0 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.0 - from the file “Filter Gallery.8bf”
Charcoal 24.0 - from the file “Filter Gallery.8bf”
Chrome 24.0 - from the file “Filter Gallery.8bf”
Cineon 24.0 - from the file “Cineon.8bi”
Clouds 24.0 - from the file “Clouds.8bf”
Color Halftone 24.0 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.0 - from the file “Filter Gallery.8bf”
Conté Crayon 24.0 - from the file “Filter Gallery.8bf”
Craquelure 24.0 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.0 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.0 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.0 - from the file “Filter Gallery.8bf”
Crystallize 24.0 - from the file “Standard MultiPlugin.8bf”
Cutout 24.0 - from the file “Filter Gallery.8bf”
Dark Strokes 24.0 - from the file “Filter Gallery.8bf”
De-Interlace 24.0 - from the file “Standard MultiPlugin.8bf”
Dicom 24.0 - from the file “Dicom.8bi”
Difference Clouds 24.0 - from the file “Clouds.8bf”
Diffuse Glow 24.0 - from the file “Filter Gallery.8bf”
Displace 24.0 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.0 - from the file “Filter Gallery.8bf”
Entropy 24.0 - from the file “statistics.8ba”
Export Color Lookup Tables 24.0 - from the file “Export3DLUT.8be”
Extrude 24.0 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.0 - from the file “FastCore.8bx”
Fibers 24.0 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.0 - from the file “Filter Gallery.8bf”
Filter Gallery 24.0 - from the file “Filter Gallery.8bf”
Fresco 24.0 - from the file “Filter Gallery.8bf”
Glass 24.0 - from the file “Filter Gallery.8bf”
Glowing Edges 24.0 - from the file “Filter Gallery.8bf”
Grain 24.0 - from the file “Filter Gallery.8bf”
Graphic Pen 24.0 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.0 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.0 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 24.0 - from the file “HDRMergeUI.8bf”
HSB/HSL 24.0 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.0 - from the file “Standard MultiPlugin.8bf”
IGES 24.0 - from the file “U3D.8bi”
Ink Outlines 24.0 - from the file “Filter Gallery.8bf”
JPEG 2000 24.0 - from the file “JPEG2000.8bi”
Kurtosis 24.0 - from the file “statistics.8ba”
Lens Blur 24.0 - from the file “Lens Blur.8bf”
Lens Correction 24.0 - from the file “Lens Correction.8bf”
Lens Flare 24.0 - from the file “Standard MultiPlugin.8bf”
Liquify 24.0 - from the file “Liquify.8bf”
Matlab Operation 24.0 - from the file “ChannelPort.8bf”
Maximum 24.0 - from the file “statistics.8ba”
Mean 24.0 - from the file “statistics.8ba”
Measurement Core 24.0 - from the file “MeasurementCore.8me”
Median 24.0 - from the file “statistics.8ba”
Mezzotint 24.0 - from the file “Standard MultiPlugin.8bf”
Minimum 24.0 - from the file “statistics.8ba”
MMXCore Routines 24.0 - from the file “MMXCore.8bx”
Mosaic Tiles 24.0 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.0 - from the file “MultiProcessor Support.8bx”
Neon Glow 24.0 - from the file “Filter Gallery.8bf”
Note Paper 24.0 - from the file “Filter Gallery.8bf”
NTSC Colors 24.0 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.0 - from the file “Filter Gallery.8bf”
OpenEXR 24.0 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 24.0 - from the file “Filter Gallery.8bf”
Palette Knife 24.0 - from the file “Filter Gallery.8bf”
Patchwork 24.0 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.0 - from the file “Standard MultiPlugin.8bf”
PCX 24.0 - from the file “PCX.8bi”
Photocopy 24.0 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.0 - from the file “ChannelPort.8bf”
Pinch 24.0 - from the file “Standard MultiPlugin.8bf”
Pixar 24.0 - from the file “Pixar.8bi”
Plaster 24.0 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.0 - from the file “Filter Gallery.8bf”
Pointillize 24.0 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.0 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.0 - from the file “PBM.8bi”
Poster Edges 24.0 - from the file “Filter Gallery.8bf”
PRC 24.0 - from the file “U3D.8bi”
Radial Blur 24.0 - from the file “Standard MultiPlugin.8bf”
Radiance 24.0 - from the file “Radiance.8bi”
Range 24.0 - from the file “statistics.8ba”
Render Color Lookup Grid 24.0 - from the file “Export3DLUT.8be”
Reticulation 24.0 - from the file “Filter Gallery.8bf”
Ripple 24.0 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.0 - from the file “Filter Gallery.8bf”
Save for Web 24.0 - from the file “Save for Web.8be”
ScriptingSupport 24.0 - from the file “ScriptingSupport.8li”
Shear 24.0 - from the file “Standard MultiPlugin.8bf”
Skewness 24.0 - from the file “statistics.8ba”
Smart Blur 24.0 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.0 - from the file “Filter Gallery.8bf”
Solarize 24.0 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.0 - from the file “Filter Gallery.8bf”
Spherize 24.0 - from the file “Standard MultiPlugin.8bf”
Sponge 24.0 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.0 - from the file “Filter Gallery.8bf”
Stained Glass 24.0 - from the file “Filter Gallery.8bf”
Stamp 24.0 - from the file “Filter Gallery.8bf”
Standard Deviation 24.0 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.0 - from the file “Filter Gallery.8bf”
Summation 24.0 - from the file “statistics.8ba”
Targa 24.0 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.0 - from the file “Filter Gallery.8bf”
Tiles 24.0 - from the file “Standard MultiPlugin.8bf”
Torn Edges 24.0 - from the file “Filter Gallery.8bf”
Twirl 24.0 - from the file “Standard MultiPlugin.8bf”
U3D 24.0 - from the file “U3D.8bi”
Underpainting 24.0 - from the file “Filter Gallery.8bf”
Vanishing Point 24.0 - from the file “VanishingPoint.8bf”
Variance 24.0 - from the file “statistics.8ba”
VueScan 1.0.00 - from the file “VueScan.8ba”
Water Paper 24.0 - from the file “Filter Gallery.8bf”
Watercolor 24.0 - from the file “Filter Gallery.8bf”
Wave 24.0 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.0 - from the file “WIASupport.8li”
Wind 24.0 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.0 - from the file “WBMP.8bi”
ZigZag 24.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins:

Analog Efex Pro 2 2.0.12.12 - from the file “C:\Program Files\Google\Nik Collection\Analog Efex Pro 2\Analog Efex Pro 2 (64-Bit)\Analog Efex Pro 2.8bf”
BackgroundFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Background.8bf”
Color Efex Pro 4 4.3.24.12 - from the file “C:\Program Files\Google\Nik Collection\Color Efex Pro 4\Color Efex Pro 4 (64-Bit)\Color Efex Pro 4.8bf”
Dfine 2 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Dfine2.8bf”
Exr-IO 2.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Exr-IO.8bi”
FineStructuresFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\FineStructures.8bf”
HDR Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”
HotPixelsFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\HotPixels.8bf”
Lazy Nezumi Pro 21.10.27.1642 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\MouseHookPro64.8li”
Merge to HDR Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”
Nik Collection Selective Tool 2.1.28 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Google\Selective Tool\SelectivePalette.8li”
OpenColorIO NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\OpenColorIO PS.8bf”
ShadowsFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Shadows.8bf”
Sharpener Pro 3: (1) RAW Presharpener 3.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3RPS.8bf”
Sharpener Pro 3: (2) Output Sharpener 3.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3OS.8bf”
Silver Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\Silver Efex Pro 2\Silver Efex Pro 2 (64-Bit)\Silver Efex Pro 2.8bf”
SkinFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Skin.8bf”
SkyFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Sky.8bf”
StrongNoiseFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\StrongNoise.8bf”
Viveza 2 2.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Viveza 2\Viveza 2 (64-Bit)\Viveza2.8bf”

Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.0.0.31 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.0.0\"
CDO: 1.127.1
CmdN: 1.14.4
CDP: 1.151.0
Projects: 1.4.8
Loaded at: 265 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.32.22.0 - from the file "Required Folder"
Loaded at: 9157 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 3.1.2.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 25.5.2.0 - from the file "Required Folder"
Loaded at: 9158 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 23.19.4.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 268 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.5.0 - from the file "Required Folder"
Loaded at: 270 ms - launch time impact: 0 ms
Alchemist (Prepared) 1.0.1.0 - from the file "Plugin Market Place"
Web Sharpener V2.0.2 (Prepared) 2.0.2.0 - from the file "Plugin Market Place"
CC Libraries Panel (Prepared) 3.21.13.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.15.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder"
Loaded at: 9160 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 7904 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 7906 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2.10.0.41 - from the file "Required Folder"
Loaded at: 9161 ms - launch time impact: 0 ms
Neural Filters (Loaded) 1.14.7.0 - from the file "Required Folder"
Loaded at: 13070 ms - launch time impact: 0 ms

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\index.html”
TK7 Combo 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.tk.combovseven\index.html”
Coolorus 2․5 2.5.17 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.moongorilla.coolorus2\index.html”
LogiOptions version 9.60.4.0 7.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\LogiOptionsAdobe\index.html”
Brusherator History 1.2.1 - from the file “C:\Users\Sammy\AppData\Roaming\Adobe\CEP\extensions\com.kritskiy.historator\index.html”
TK7 Cx 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.tk.cxvseven\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\capture\capture.html”
Web Sharpener EP 1.2.0 - from the file “C:\Users\Sammy\AppData\Roaming\Adobe\CEP\extensions\com.websharpener.ep\index.html”
Brusherator Plus 1.7.2 - from the file “C:\Users\Sammy\AppData\Roaming\Adobe\CEP\extensions\com.kritskiy.brusheratorPlus\index.html”
GrutBrushes 1.0.0 - from the file “C:\Users\Sammy\AppData\Roaming\Adobe\CEP\extensions\com.GrutBrushes.SelectorPanel\index.html”
TK7 RapidMask 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.tk.rmvseven\index.html”
com.GrutBrushes.WebPanel.extension 1.0.0 - from the file “C:\Users\Sammy\AppData\Roaming\Adobe\CEP\extensions\com.GrutBrushes.WebPanel\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
PS Tools 0.2.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.davidebarranca.pstools\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\stock-panel-licensing\index.html”
TK7 Batch 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.tk.batchvseven\index.html”
Brusherator Preview 1.1.0 - from the file “C:\Users\Sammy\AppData\Roaming\Adobe\CEP\extensions\com.kritskiy.previewrator\index.html”
FX Box 1.1.0 - from the file “C:\Users\Sammy\AppData\Roaming\Adobe\CEP\extensions\fx_box.extension\index.html”
Brusherator 1.7.2 - from the file “C:\Users\Sammy\AppData\Roaming\Adobe\CEP\extensions\com.kritskiy.brusherator\index.html”
Chameleon Adaptive Palette 3.0.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.ricoholmes.RHDS_MS\index.html”
Brusherator Plus 2 1.7.2 - from the file “C:\Users\Sammy\AppData\Roaming\Adobe\CEP\extensions\com.kritskiy.brusheratorPlus2\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\manager.html”

Installed TWAIN devices: NONE

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Engaged ,
Nov 29, 2022 Nov 29, 2022

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I posted the info twice now and the post got deleted both times. What's going on?

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Community Expert ,
Nov 29, 2022 Nov 29, 2022

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Try pasting into a txt doc and attaching to your reply. Sometimes the system is buggy with long posts.

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Adobe Employee ,
Nov 29, 2022 Nov 29, 2022

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There's a number of number of optional extensions/panels and traditional plug-ins (Nik, etc) which could be causing problems.

 

Go to Preferences > Plug-ins... and uncheck "Load Extension Panels," restart and see if you can reproduce it. If it still happens, you can re-enable and restart to load the extensions again.

 

Launch Photoshop while holding down the Shift key, click "Yes" to skip loading 3rd party plug-ins. See if you can still reproduce problem. If it still happens, you can relaunch Photoshop to load the plug-ins.

 

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Engaged ,
Nov 30, 2022 Nov 30, 2022

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I doubly annoyed now, because I just wrote a detailed answer and upon sending it, I get a 504 Gateway Timout and all that is gone. Nice. I'm not writing that again.

Anyway. I disabled the extensions and plugins. I dragged a small smart object from one file to another and Photoshop is unrespnosive for about 10 seconds.

Before all that, with the plugins enabled, Photoshop even completely crashed when doing the same. I've sent the crash report, maybe it helps. But there's clearly something wrong with quality control at Adobe. It's not the first time, that updating Photoshop was a big mistake. While not adding anything interesting with those updates (and I'm a photographer as well as an illustrator, so there are a lot of options), it constatntly leads to bugs being introduced instead. And that's not just me, I've followed the other threads as well whenever I struggle with new bugs.

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Engaged ,
Nov 30, 2022 Nov 30, 2022

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I've tried to narrow it down. It seems this has something to do with Adobe Camera RAW when it is used on a smart object. When I drag a smart object, even a very small one, with Camera RAW apllied into another file, it takes about 10 seconds until the smart object appears on the other canvas. It also happens, when I drag a normal layer (no smart object, no Camera Raw) into a file that HAS some layers with smart objects using Camera RAW applied. So this has to be a recent change in Camera RAW that causes this slowdown. With a PC having 64GB of RAM and a GTX3060 dragging around small smart objects should not even be noticable.

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Engaged ,
Dec 03, 2022 Dec 03, 2022

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No ideas what can be done here? The combination of smart objects and the Camera Raw filter seems to have some issues.

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Community Expert ,
Dec 03, 2022 Dec 03, 2022

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One idea is to install the previous version of camera raw 

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

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Engaged ,
Dec 03, 2022 Dec 03, 2022

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Yeah, I could do that. But then I'm not in sync with Lightroom any more and this may lead to other problems. I might have to downgrade Lightroom as well. But who knows what will happen to images that I've already edited with the newest version. And then there's Bridge, who's not too hapy with downgrading as well - and I already use the previous version of Bridge because the new one is pretty bad.

If any developers read this - please fix the sloppy performance of the Camera Raw filter. It's very tiring once you have a few of those layers in a file.

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Engaged ,
Dec 03, 2022 Dec 03, 2022

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I've downgraded to V14.5 but the problem still is in there. I won't dare to go any lower than 14.5. I've already got a warning with this version. So this is either a bug or a lack of performance optimization. 

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Community Expert ,
Dec 03, 2022 Dec 03, 2022

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Have you tried the Photoshop Beta available on Creative Cloud? You can keep both versions installed so you won't lose your 24.0.1 build. 

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Engaged ,
Dec 03, 2022 Dec 03, 2022

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Will the files being saved in Photoshop Beta be backwards compatible to CC2023?

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Engaged ,
Dec 03, 2022 Dec 03, 2022

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Nevermind. Photoshop Beta has the same issue. I will uninstall it again.

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Engaged ,
Dec 04, 2022 Dec 04, 2022

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I've created a test file where you can check the issue. Open it, and then drag some layer from another file into its canvas. On my PC (64GB RAM, GTX 3060) it takes about 10 seconds until the layer is placed and Photoshop is responsive again. Interestingly enough, when I do this a second time (without closing the file) it happens much faster. But then again, as soon as I close the file, open it again and follow the same procedure, it's slow again.

Sample File 

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LEGEND ,
Dec 04, 2022 Dec 04, 2022

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quote

I've created a test file where you can check the issue. Open it, and then drag some layer from another file into its canvas. On my PC (64GB RAM, GTX 3060) it takes about 10 seconds until the layer is placed and Photoshop is responsive again.

By Andreas Resch

 

No issue for me to do this. The layer I dragged into your test doc was a differing bit depth and color space, Photoshop provided information about both, so I allowed it to convert both to 8-bits and sRGB  (from ProPhoto); Photoshop did both conversions and placed the new layer into your test doc. Then I converted my multiple layered document to sRGB and 8-bit per color, did another drag and drop, it instantly applied it into your test document. 

Latest release of Photoshop on a MacBook running Apple M1 processor, latest version of macOS. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Engaged ,
Dec 05, 2022 Dec 05, 2022

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Well. There's something wrong with my installation/settings then. I've created a screencast where you can see how it looks on my PC. While I'm moving the mouse around, Photoshop is not responsive.

Screencast 

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