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Andreas Resch
Andreas Resch
Inspiring
November 28, 2022

P: Photoshop hangs when using smart objects

  • November 28, 2022
  • 67 replies
  • 9827 views

Unfortunately with the recent updates Photoshop becomes slower and more buggy. Expecially when using smart objects. Sometimes when I drag a smart object from one canvas to another, Photoshop hangs for several seconds. This has never happened before. It also sometimes hangs when I just move smart objects around. Sometimes Photoshop won't response any more at all and I have to kill the task. Weirdly enough the GPU usage is as about 70% for Photoshop all the time in those situations. So something is going on. Again - something that only started to happen recently.

 

Any ideas what's going on here? I don't want to have to revert to an older version again. 

    This topic has been closed for replies.

    67 replies

    J
    Jan Smetana
    Participant
    May 21, 2024

    Hi Andreas,

     

    just wondering if you are experiencing these lags since your last post? Moving two layers (text and rectangle) no problem. The same two layers in smart object - lag. I would appreciate if you have some new insight on this. 

     

    Jan

      Andreas Resch
      Andreas ReschAuthor
      Inspiring
      July 2, 2023

      It seems to work as expected now. Thanks for the fix.

        Mohit Goyal
        Community Manager
        Mohit GoyalCommunity Manager
        Community Manager
        June 21, 2023

        Hi all,

         

        We're happy to announce the release of Photoshop 24.6. This update includes the fix for this issue. To see the list of all fixed issues, click here

         

        To update Photoshop to 24.6, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

         

        Let us know if the update resolves the problem for those affected, and share your feedback.

         

        Thanks,

        Mohit

        T
        Adobe Employee
        tailuxon
        Adobe Employee
        June 3, 2023

        @Andreas Resch I was able to reproduce the delay and spinning beach ball when dragging the "Camel 1" layer from Kamel.psd into the other document with all the smart objects with smart filters, using the example files you previously supplied. Thank you for those, they were immensely helpful! I made a change which I believe addresses the issue. It will be part of the next update, so please try that out when available and let me know if it resolves the issue for you. Thanks.

        Andreas Resch
        Andreas ReschAuthor
        Inspiring
        March 27, 2023

        As the issue is still pending and wasn't fixed in the recent update, I've adjusted the test files and uploaded them again. With those it should not be hard to debug the issue.

        Test Files 

        Just open the two files and CTRL-drag the camel from "Kamel.psd" into the other file with all the squares in it. Get yourself a coffee while Photoshop remains unresponsive. And this is a small file. Depending on the complexity of the smart filter and the size of the canvas, this can take way longer.

        And please consider making "Clear Smart Filters" available when multiple layers are selected. Right now it's grayed out. 

        CShubert
        Community Manager
        CShubertCommunity Manager
        Community Manager
        February 27, 2023

        Applogies @Andreas Resch, we should have said they are not able to reproduce in a way that allows them to find a solution. We will circle around with the team to see if there is any additional info they need.

         

        Thank you,

        Cory

        Andreas Resch
        Andreas ReschAuthor
        Inspiring
        February 27, 2023

        Well. @J453 succesfully reproduced the issue already. So it's no restricted to my PC and setup.

        CShubert
        Community Manager
        CShubertCommunity Manager
        Community Manager
        February 27, 2023

        @Andreas Resch the team is still trying to reproduce this issue as you listed and at this time we do not have any other updates.

         

        Thank you,

        Cory

        Andreas Resch
        Andreas ReschAuthor
        Inspiring
        February 27, 2023

        Any news on that? It wasn't adressed in the recent two updates. 

        TheDigitalDog
        TheDigitalDog
        Inspiring
        December 30, 2022

        "Thedigitaldog. Unfortunately when I click "Answer" next to the thread entry, it somehow is added to the end of the thread. Not sure why. It worked at some point before".

         

        That seems to be how the forums organize the posts if the "Topic" is Bugs but not Discussions. There isn't any way to alter that AFAIK. Also, the reply and quotes differ (it always automatically sets the original, first post, not the one you might wish to reply to). 

        Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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