P: Photoshop Info panel does not match to selected Mode

[axelb1021337]

 

 

[David29028790hcy4]

Info panel will not display Lab. Lab displays CMYK, CMYK displays HSL

[Jeff Arola]

What version of macOS are you using?

Intel or Apple Silicon?

Is that on an image that is in that particular color space or when switching color values in the Info panel itself?

Can you post a screenshot(s) to illustrate the issue?

So far i'm not seeing that here with Photoshop 2025 (ps ver 26.4) running on macOS Sequoia 15.3.1 on a 2022 Mac Studio.

You could try a reset of the Photoshop preferences to see if that corrects the issue:

https://helpx.adobe.com/photoshop/using/preferences.html

[c.pfaffenbichler]

Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):
https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td...

What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

[Arkadiusz G]

There is a problem in the latest photoshop and in the BETA version. The Info panel options window does not work correctly. The total ink setting does not work. Also the CMYK option does not show. It shows in RGB all the time. Please fix this because we cannot work. Best regards

[David29028790hcy4]

Reset preferences does not fix the issue.
Any color space image.

PS 26.4.0
M3 Mac Book Pro
OSX 15.3.1
Selecting Lab to from Info panel options for either first or second color readout dispolays CMYK values in the info palette. Selecting CMYK displays HSL (not an option).
Selecting HSB displays HSB

Other modes seem to work correctly.
RGB > RGB, etc.

[jane-e]

@axelb1021337 

I've moved your post from Creative Cloud desktop to the Photoshop forum.

Which exact version of Photoshop are you using and when did this issue begin? 

I also edited your subject for clarity. It was "Photoshop Update".

Jane

[Ged_Traynor]

@David29028790hcy4 others are reporting the issue as well

https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-update-info-panel-does-not-...

https://community.adobe.com/t5/photoshop-ecosystem-bugs/info-panel-options-problem-photoshop-26-4-1-...

[axelb1021337]

It is Version 26.4.1 – updated today late morning and noticed at noon (Mac OS Sequoia 15.3.1 on Mac Studio M1 Max)


Axel


Axel Bär

[PII removed]

[Sameer K]

Thanks for sharing the details. I've shared this with the team to review & comment. 

Regards!
Sameer K

[Solar99]

Similar problem - can't change to Total Ink. When i choose Total Ink and press OK, there's still Actual Color.

Photoshop 26.4.1, Windows 10.

[davidtavcar]

After updating to Photoshop version 26.4.1, info pannel does not show LAB readings when in other color mode. It is automacialy set to CMYK also when I reaply First / Second Color Readout under Info panel->Panel Options. It is a crucial setting when doing color correction / inspection.

Mac OS version 15.3.1

[Ged_Traynor]

@davidtavcar the issue has been reported here

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-info-panel-does-not-match-to-sel...

[davidtavcar]

Thank you. 

[Jeff Arola]

If you change the values in the Info panel itself by clicking on one of the Eyedroppers, does that work?

[axelb1021337]

Yes – that works 

[David29028790hcy4]

Confirmed that work around works. Curious the HSL option is there but grayed out,

[GarethLind]

The old version works. The newest 26.4.1 doesn't. Things like this are why I don't like upgrading. Always new and unpleasant suprprises with Adobe updates!

[fafnorcal]

I was experiencing the same problem. Open the info panel, intending to explore image with eye dropper. Using info panel fly-out menu panel options, I tried to set the second color to LAB color but the display showed CMYK. The workaround is to use the eyedropper pull down (in the info panel) and select LAB which is then the displayed color model.  I'm using Ps 26.4.1 on a Mac Studio running macOS Sequoia 15.3.1. (I still have last year's Ps installed and it was not experiencing the same problem.)

[fafnorcal]

There seems to have been some change distributed. I've always done manual update installation. Somehow, CC got reset to auto-update. Sadly, Adobe has a long history of using their customers to trap code regressions. While performance has improved in recent years, there are still too many customer-found regressions. I've always taken the point of view to hold-off on any new release for at least a couple of weeks before deploying on my machines, hoping that the worst case regressions while have been found by that time.  I turned OFF auto-update in CC and will check to make sure it stays that way.

[CarlosMesquita_influxus]

A versão mais recente do photoshop, está com bug no menu "info"

Está com as opções de cores trocadas, e quando se consegue descobrir qual é a troca e deixar da maneira como vc quer, ao reiniciar o photoshop as opções escolhidas são resetadas.

A solução é usar a versão anterior (26.30) enquanto a Adobe não corrige esse bug.

[Jeff Arola]

Looks like this bug that has been reported:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-info-panel-does-not-match-to-sel...

[Solar99]

Finally - it works in Photoshop 26.5.0.

[nikunj.m]

Thanks for sharing the update! Can someone else also confirm if it's working in Photoshop 26.5? 

Thanks,
Nikunj

[axelb1021337]

Yes, it does!

[Ged_Traynor]

@nikunj.m I can confirm it's working in Photoshop version 26.5