P: Photoshop Preserve Details 2.0 stopped working

Report · Jul 10, 2023

I had been using Preserve Details 2.0 with success for a number of years until the last few Photoshop updates. Under Photoshop/Settings/Technology Previews, Enable Preserve Details 2.0 Upscale is turned on with a check mark. In the menu Image/Image Size, with Resample checked on, Preserve Details 2.0 is available, but does not interpolate a file up (enlarge) as it should, but looks like Bicubic. This happens with all 8 bit RGB or CMYK files. Has this tool been recalled? I’m currently using a Mac Studio 2022 on Ventura 13.4.1, and using Photoshop 24.6.0. But Preserve Details 2.0 also stopped working on older Monterey OS iMacs (64 Gb Ram, 2019) 27" 4.2 i7 Quad-core. It has stopped working on all similar computers in our office studio.

Report · Jul 11, 2023

Hi @Catherine292848755182

Let's make sure we're in a default state and there are no stale settings somewhere:

Restore your preferences using this manual method:

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly?

If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Report · Jul 12, 2023

Hi Cory,

Thanks for responding to my issue.
I dumped my preferences manually and reset them upon relaunch.
This unfortunately did nothing to fix the problem.
Did I mention that this is happening on every Mac desktop computer I can get my hands on?
It has manifested with Photoshop 23.5 through to 24.6
I watched it work one day and stop working the next, with no software or hardware change that I know of (automatic corporate security updates and installations aside).

Let me know if you find a precedent.
Is it no longer available in Canada?
It was an extremely helpful tool since most digital imagery is too low res for print.

Here is my system info below:

Adobe Photoshop Version: 24.6.0 20230615.r.573 15cc86e arm64
Number of Launches: 3
Operating System: Mac OS 13.4.1
System architecture: Apple M1 Max, HybridCPU(8:2)
Physical processor count: 10
Built-in memory: 65536 MB
Free memory: 41730 MB
Memory available to Photoshop: 62201 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.1.5
SAM SDK Version: 4.1.4
ACP.local Status:
- SDK Version: 3.2.0.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.5.3.1
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: 0.5.3
Precise Color Management for HDR Display: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Disabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Apple M1 Max
GPUVendor: APPLE
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 51,539 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
High DPI Monitor
Main Display
Display: 2
Display Bounds: top=0, left=2560, bottom=1440, right=5120
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=181252796 -comment=Photoshop Version: Adobe Photoshop 24.6.0 20230615.r.573 15cc86e arm64

[201 ms]
Start sniffer 2023-07-12 20:18:07
# Photoshop Version: Adobe Photoshop 24.6.0 20230615.r.573 15cc86e arm64
sniffer -baseTimeMS=181252796 -comment=Photoshop Version: Adobe Photoshop 24.6.0 20230615.r.573 15cc86e arm64

{38 ms}
Start platform native
# displays: 2
Display 0
Display: 3
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (5,120 2,880)
Physical size: (599.3 329.514)
Pixel size: (0.117051 0.114414)
Dynamic range: (0 1)
Potential dynamic range: (0 2)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Apple M1 Max index=0)

Display 1
Display: 5
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (2,560, 0) -> (5,120, 1,440)
Dimensions: (2,560 1,440)
Physical size: (602.074 338.667)
Pixel size: (0.235185 0.235185)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Apple M1 Max index=0)

# devices: 1
Device 0
Name: Apple M1 Max
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 2
3
5
GPU accessible RAM: 51,539 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 51,539 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{156 ms}

{156 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: 3
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (5,120 2,880)
Physical size: (599.3 329.514)
Pixel size: (0.117051 0.114414)
Dynamic range: (0 1)
Potential dynamic range: (0 2)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16940800 index=0)

Display 1
Display: 5
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (2,560, 0) -> (5,120, 1,440)
Dimensions: (2,560 1,440)
Physical size: (602.074 338.667)
Pixel size: (0.235185 0.235185)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16940800 index=0)

# devices: 1
Device 0
Name: Apple M1 Max
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 2
3
5
GPU accessible RAM: 49,152 MB
VRAM: 49,152 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 Metal - 83.1)
Device version: 2.1 (2.1 Metal - 83.1)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16940800
Display mask: 31
End platform OpenGL
{174 ms}

{174 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Apple M1 Max
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 51,539 MB
VRAM: 51,539 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Apr 15 2023 03:24:33))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 17,888 GB / s
Compute score: 31,444.3
Device name string: Apple M1 Max
Device vendor string: Apple
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{200 ms}

Exit code kExitNormal
End sniffer 2023-07-12 20:18:07
[kStatusNormal, kExitNormal]

[201 ms]
Finish RunAllAPIs

[1048 ms]
Start GetSnifferResult

[1048 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90960496239469412879
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: /Applications/Adobe Photoshop 2023/
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 926.4G, 621.5G free
Required Plugins folder: /Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/
Primary Plugins folder: /Applications/Adobe Photoshop 2023/Plug-ins/

Installed components:

dvametadata.framework dvametadata 23.0.0.0
AdobeXMPScript.framework AdobeXMPScript 79.a8d475349 79.a8d475349
libdynamic-napi.framework Torq Native local
ICUUnicode.framework ICUUnicode 14.0.04ee3a5
ICUConverter.framework ICUConverter 14.0.04ee3a5
AdobeCrashReporter.framework AdobeCrashReporter 12.1.0.202305112304_acd7e25
boost_system.framework boost_system 23.0.0.0
AdobeACE.framework AdobeACE 6.0.1 79.27b150cfb6.
dvanet.framework dvanet 23.0.0.0
AdobeOwl.framework AdobeOwl
mediacoreif.framework mediacoreif 23.0.0.0
dvascripting.framework dvascripting 23.0.0.0
dvaappsupport.framework dvaappsupport 23.0.0.0
AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.0.0 79.002995e5.
AIDE.framework AIDE 5.4.0 79.8b163e26
boost_chrono.framework boost_chrono 23.0.0.0
dynamiclink.framework dynamiclink 23.0.0.0
dvaaccelerate.framework dvaaccelerate 23.0.0.0
dvametadataUI.framework dvametadataUI 23.0.0.0
AdobeARE.framework AdobeARE 3.0.0 79.625377
AdobePDFPort.framework AdobePDFPort 4.0.0 79.625377
ICUInternationalization.framework ICUInternationalization 14.0.04ee3a5
boost_filesystem.framework boost_filesystem 23.0.0.0
AdobeBIB.framework AdobeBIB 4.0.0 79.27b150cfb6.
AdobeXMPFiles.framework AdobeXMPFiles 79.a8d475349 79.a8d475349
AdobeLinguistic.framework 14.5.0.32668ad
dvaplayer.framework dvaplayer 23.0.0.0
filterport.framework filterport 27.1.0.170
PlugPlugOwl.framework PlugPlugOwl 11.5.2.130
libzip.framework libzip 23.0.0.0
AdobeAGM.framework AdobeAGM 7.1.0 79.27b150cfb6.
AdobeSVGRE.framework AdobeSVGRE 9.3.0 "BUILDVERSION_HELPER"
AdobePDFL.framework AdobePDFL 17.0.0 79 . 49d0f7fa
dvavulcansupport.framework dvavulcansupport 23.0.0.0
dvacore.framework dvacore 23.0.0.0
aiport.framework aiport 27.1.0.170
AdobePIP.framework AdobePIP 8.2.0.16
AdobePDFSettings.framework AdobePDFSettings 1.7
AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.0.0 79.002995e5.
dvatransport.framework dvatransport 23.0.0.0
AdobeXMP.framework AdobeXMPCore 79.a8d475349 79.a8d475349
AdobeJP2K.framework AdobeJP2K 4.0.0 79.6dcde51
dvaaudiodevice.framework dvaaudiodevice 23.0.0.0
LogSession.framework LogSession 8.2.0.16
dvaaudiodsp.framework dvaaudiodsp 23.0.0.0
PlugPlugExternalObject.framework 11.5.2.130
AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.8567dec.
dvametadataapi.framework dvametadataapi 23.0.0.0
WRServices.framework WRServices 17.5.1 17.5.1.0
AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.27b150cfb6.
boost_threads.framework boost_threads 23.0.0.0
CloudAILib.framework CloudAILib 27.1.0.170
SPBasic.framework SPBasic 27.1.0.170
AdobeCoolType.framework AdobeCoolType 8.3.0 79.27b150cfb6.
boost_regex.framework boost_regex 23.0.0.0
dvamediatypes.framework dvamediatypes 23.0.0.0
AdbePM.framework AdbePM 1
boost_date_time.framework boost_date_time 23.0.0.0
dynamic-torqnative.framework Torq Native local
AdobeMPS.framework AdobeMPS 9.0.0.52792 79.fb3b9dfa
dvaui.framework dvaui 23.0.0.0
MacMemory.framework MacMemory 27.1.0.170
AILib.framework AILib 27.1.0.170
ICUData.framework ICUData 14.0.04ee3a5
dvamarshal.framework dvamarshal 23.0.0.0
aifm.framework aifm 27.1.0.170
Unified Extensibility Platform uxp-7.1.0-11-16f02e5
UPIC 2.6.0

Required plugins:

Accented Edges 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Adaptive Wide Angle 24.6.0, © 2014-2023 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
Angled Strokes 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Average 24.6 © 1993-2023 Adobe. All rights reserved. - from the file “Average.plugin”
Bas Relief 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
BMP 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Camera Raw 15.4.1 (1510), Copyright © 2023 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Camera Raw Filter 15.4.1 (1510), Copyright © 2023 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Chalk & Charcoal 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Charcoal 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Chrome 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Cineon 24.6 © 2002-2023 Adobe. All rights reserved. - from the file “Cineon.plugin”
Clouds 24.6 © 1993-2023 Adobe. All rights reserved. - from the file “Clouds.plugin”
Color Halftone 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Colored Pencil 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Conté Crayon 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Craquelure 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Crop and Straighten Photos 24.6 © 2003-2023 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
Crop and Straighten Photos Filter 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Crosshatch 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Crystallize 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Cutout 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Dark Strokes 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
De-Interlace 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Dicom 24.6 © 2003-2023 Adobe. All rights reserved. - from the file “dicom.plugin”
Difference Clouds 24.6 © 1993-2023 Adobe. All rights reserved. - from the file “Clouds.plugin”
Diffuse Glow 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Displace 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Dry Brush 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Entropy 24.6 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
Export Color Lookup Tables 24.6 © 2012-2023 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
Extrude 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
FastCore Routines 24.6 © 1990-2023 Adobe. All rights reserved. - from the file “FastCore.plugin”
Fibers 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Film Grain 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Filter Gallery 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Fresco 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Glass 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Glowing Edges 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Grain 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Graphic Pen 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Halftone Pattern 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Halide Bottlenecks 24.6 © 2023 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
HDRMergeUI 24.6, Copyright © 2002-2023 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
HSB/HSL 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
IFF Format 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Ink Outlines 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
JPEG 2000 24.6 © 2001-2023 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
Kurtosis 24.6 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
Lens Blur 24.6.0, © 2002-2023 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
Lens Correction 24.6.0, © 2002-2023 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
Lens Flare 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Liquify 24.6.0, © 2001-2023 Adobe. All rights reserved. - from the file “Liquify.plugin”
Matlab Operation 24.6 © 1993-2023 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
Maximum 24.6 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
Mean 24.6 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
Measurement Core 24.6 © 1993-2023 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
Median 24.6 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
Mezzotint 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Minimum 24.6 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
MMXCore Routines 24.6 © 1990-2023 Adobe. All rights reserved. - from the file “MMXCore.plugin”
Mosaic Tiles 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Multiprocessor Support 24.6 © 1990-2023 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
Neon Glow 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Note Paper 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
NTSC Colors 24.6 © 1993-2023 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
Ocean Ripple 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
OpenEXR 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Paint Daubs 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Palette Knife 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Patchwork 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Paths to Illustrator 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
PCX 24.6 © 1989-2023 Adobe. All rights reserved. - from the file “PCX.plugin”
Photocopy 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Picture Package Filter 24.6 © 1993-2023 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
Pinch 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Pixar 24.6 © 1989-2023 Adobe. All rights reserved. - from the file “Pixar.plugin”
Plaster 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Plastic Wrap 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Pointillize 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Polar Coordinates 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Portable Bit Map 24.6 © 1989-2023 Adobe. All rights reserved. - from the file “PBM.plugin”
Poster Edges 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Radial Blur 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Radiance 24.6 © 2003-2023 Adobe. All rights reserved. - from the file “Radiance.plugin”
Range 24.6 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
Render Color Lookup Grid 24.6 © 2012-2023 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
Reticulation 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Ripple 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Rough Pastels 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Save for Web 24.6.0, © 1999-2023 Adobe. All rights reserved. - from the file “Save for Web.plugin”
ScriptingSupport 24.6, © 2002-2023 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
Shear 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Skewness 24.6 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
Smart Blur 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Smudge Stick 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Solarize 24.6 © 1993-2023 Adobe. All rights reserved. - from the file “Solarize.plugin”
SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin”
Spatter 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Spherize 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Sponge 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Sprayed Strokes 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Stained Glass 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Stamp 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Standard Deviation 24.6 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
Substance 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin”
Sumi-e 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Summation 24.6 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
Targa 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Texturizer 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Tiles 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Torn Edges 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Twirl 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Underpainting 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Vanishing Point 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
Variance 24.6 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
Water Paper 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Watercolor 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
Wave 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Wind 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
Wireless Bitmap 24.6 © 1989-2023 Adobe. All rights reserved. - from the file “WBMP.plugin”
ZigZag 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.6.1.2 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-6.6.1/"
CDO: 1.138.1
CmdN: 1.18.5
CDP: 1.162.1
Projects: 1.7.0
Loaded at: 81 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
Loaded at: 1426 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
CC Libraries Panel (Prepared) 3.24.22.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/"
CAPTURE: 2.0.41 STOCK: 4.0.2
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 82 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 83 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.37.3.0 - from the file "Required Folder"
Loaded at: 1305 ms - launch time impact: 0 ms
Substance 3D (Loaded) 0.1.6.0 - from the file "Required Folder"
Loaded at: 1427 ms - launch time impact: 0 ms
Photoshop Adjustments Panel (Loaded) 1.27.5.0 - from the file "Required Folder"
Loaded at: 1427 ms - launch time impact: 0 ms
Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder"
Loaded at: 1427 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 4.0.3.0 - from the file "Required Folder"
Loaded at: 1427 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 1291 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 1291 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.6.0.51 - from the file "Required Folder"
Loaded at: 1428 ms - launch time impact: 0 ms
Neural Filters (Loaded) 1.15.0.95 - from the file "Required Folder"
Loaded at: 3434 ms - launch time impact: 0 ms
Scan time: 0 ms - entries: 28

Installed TWAIN devices: NONE

------------------------------------------------------------------------
Disclaimer The information in this email and any attachments may contain proprietary and confidential information that is intended for the addressee(s) only. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, retention or use of the contents of this information is prohibited. When addressed to our clients or vendors, any information contained in this e-mail or any attachments is subject to the terms and conditions in any governing contract. If you have received this e-mail in error, please immediately contact the sender and delete the e-mail.

Report · Jul 13, 2023

Passing on to the team to look into.

Report · Jul 17, 2023

I'm having the same issue in my MacBook Air M1 (A2337). I am waiting for a reply and a fix as well, as I use this function quite a lot. Thank you.

Report · Nov 28, 2023

Hi all,

We are happy to announce the release of Photoshop version 25.2, which incorporates the resolution for this particular problem. To see the list of all fixed issues, click here

To update Photoshop to 25.2, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

Let us know if the update resolves the problem for those affected, and share your feedback.

Thanks,

Mohit

Adobe Community

P: Photoshop Preserve Details 2.0 stopped working

1 Pinned Reply