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huffordmark
Participating Frequently
Feb 24, 2023 5:46 PM UTC
Question

P: Photoshop Update 24 Feb 2023: Rulers not visible

After today's update the rulers and guides are not visible and will not turn on with the crtl R. Anyone else have this issue? How do I fix this?

 

[Title edited for clarity]

 

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180 replies

kglad
Community Expert
Community Expert
Mar 2, 2023 2:21 AM UTC

@luanvanle1 

 

you're welcome.

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luanvanle1
Participant
Mar 2, 2023 2:14 AM UTC

@kgladYour fix worked for me! My rulers are back! Thank you!

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Aggelos_Underdog
Participant
Mar 1, 2023 7:42 PM UTC

There's another fix in ps 23...when you press the shortcut key ctrl + R / cmd + R there are rules on the canvas but not visible...

just press 2 times the grid shortcut ctrl + " or cmd + " and they'll probably will become visible again..it is a bug but it works 

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kglad
Community Expert
Community Expert
Mar 1, 2023 7:31 PM UTC

you're welcome.

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Participating Frequently
Mar 1, 2023 7:27 PM UTC

yes its visible again, thank a lot

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susanh3249637
Participant
Mar 1, 2023 7:09 PM UTC

Thanks but I went back to an older version and got the rulers back. I will save your fix for another time when I can take a chance and update to the new version again to try it.

Susan Hawkins
<Removed personal information. Be careful with email signatures when replying>

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kglad
Community Expert
Community Expert
Mar 1, 2023 5:43 PM UTC

@susanh3249637 @defaultw41ep1mmcm6l 

 

Open Photoshop's preferences by clicking on Edit > Preferences > Go to Technology preview, you will find an option labeled as "Deactivate native canvas", check mark it, and then see there should be another option that is labeled as "Use older node of GPU 2016", check mark it and then restart the Photoshop 

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susanh3249637
Participant
Mar 1, 2023 5:32 PM UTC

This is frustrating!  I have done everything that is in this forum and my rulers are still invisible.  I need my rulers!  The Adobe team was "investigating this issue" as of 2/27/23.  Have they found a fix?  I have a job to do.

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Participant
Mar 1, 2023 9:57 AM UTC

Since I updated to 24.2 I can't see the ruler. If I activate it the current picture moves some pixel to right and down but no ruler appears.

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Participant
Mar 1, 2023 10:08 AM UTC

Sorry I found the workaround in discussions... deactivate technology preview "deactivate native workspace" and "older gpu mode"

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kglad
Community Expert
Community Expert
Mar 1, 2023 1:14 AM UTC

Open Photoshop's preferences by clicking on Edit > Preferences > Go to Technology preview, you will find an option labeled as "Deactivate native canvas", check mark it, and then see there should be another option that is labeled as "Use older node of GPU 2016", check mark it and then restart the Photoshop 

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