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P: Polygonal Lasso Tool closes too easily on MacOS 10.9 with Wacom tablet

Enthusiast ,
Nov 16, 2013 Nov 16, 2013

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Hello, I recently upgraded to Mavericks, and I have a MAJOR problem that is giving me problems.

The Polygonal lasso tool using a Wacom tablet. The lasso too decides to close the mask before I want it to. This happens constantly when trying to mask object with the Polygonal Lasso tool - forcing me to use a mouse when working.

I hope this will be adrdessed and fixed soon. There ́s no way for me to roll back the Mavericks upgrade, but as it is right now, Photoshop isn ́t working optimal in Mavericks for me.

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correct answers 2 Correct answers

Adobe Employee , Feb 28, 2014 Feb 28, 2014
Thanks for reporting this issue and your help with troubleshooting. We appreciate your patience and willingness to work with us.

Here's our official document and workaround for this issue:

http://helpx.adobe.com/photoshop/kb/p...

Menus, shortcuts, Lasso tool, and/or Photoshop stop working when using a Wacom tablet | Mac OS

When you use Photoshop with a Wacom tablet, one or more of the following may occur:

• menus, panels, or dialog boxes turn white and become unresponsive
• keyboard shortc...

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Adobe Employee , Feb 27, 2014 Feb 27, 2014
A plug-in to work around this issue is available at bit.ly/NzQly1 this plug-in works with both CS6 and CC.

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Adobe Employee ,
Jan 03, 2015 Jan 03, 2015

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Then you are seeing a different issue/conflict and should start a new topic.

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Guest
Jan 03, 2015 Jan 03, 2015

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No new conflict same one from when Installed CS6 the lasso tool closing early.... I have not changed issue from the first time I came here looking for help! I still have the same bug as day one. why start a new one when the old isn't fixed!!!! you or adobe has yet to fix or help!!!

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LEGEND ,
Jan 03, 2015 Jan 03, 2015

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If you are using a mouse, then it is a different issue from this topic - which is about a wacom tablet issue. The wacom issue was fixed months ago.

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LEGEND ,
Feb 27, 2015 Feb 27, 2015

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Does anyone have info relative to Windows 7 system/Cintiq/CS 6?

I'm having the identical issues, but the workaround is for an Apple OS.

I upgraded to a new Cintiq stylus, and updated the driver for the Cintiq24, and immediately encountered the issue. (Didn't occur earlier)
Thanks in advance . . . very frustrating.

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