P: Program error when saving, lag when zooming, changes not reflecting in document window (macOS)

Update: I can save as .psb but not as .psd. It's only an 18mb file, with no fonts used.

I'm running PS 22.2.0 on MacOS Catalina 10.15.7. Getting the "Could not save... because of a program error" when saving to a NAS. I cab save too my local desktop, then manually replace the original on the server. I believe from past experience it might be a permissions error, but cannot remember the workaround. 

Please PS family, can you shed any light on this?

Hi @eli_kroen ,

I understand that this problem is really severe and we will be needing your help for the same.

Could you please share the following info: 

1. System Info from Help>System Info in the menu.
2. Mechanism used to save. Save As , S4Web, Save
3. Format that you are trying to save 
4. File size and also share file if possible
5. Console Traces. Clear traces before reproducing the issue. Post getting the error, select All on console and paste the traces in a text file and share. [ This can be done by running the application from terminal in Macbook. Run the following in terminal : "

   /Applications/Adobe\ Photoshop\ 2021/Adobe\ Photoshop\ 2021.app/Contents/MacOS/Adobe\ Photoshop\ 2021"]

6. And please do share preferences of Photoshop after compressing them. These are present at

   1. ~/Library/Preferences/Adobe\ Photoshop\ 2021\ Settings/ in Mac.

And yes I tried ALL the troubleshooting suggestions mentioned here.

Running the latest version 22.2 on Catalina 

Same issue.

I keep a clean copy of ps prefs and setting folder on my desktop.

I am forced to go through the ritual of replacing them and rebooting EVERY SINGLE DAY

same thing happening on ALL the macs in my dept.

frustrating is an inadequate term.

this really brings Adobe to a new low.

disgusting

Have the same issue program error while trying to save

Mac OS Big Sur 

*RandyCollier 

Are you still facing the issue? If yes, could you share the above mentioned details with us.

hi @Bitsey ,

I understand that this problem is really severe and we will be needing your help for the same.

Could you please share the following info: 

1. System Info from Help>System Info in the menu.
2. Mechanism used to save. Save As , S4Web, Save
3. Is the error also seen while opening the files.
4. File Format that you are trying to save 
5. File size and also share file if possible
6. Console Traces for Mac users - Post getting the error, select All on console and paste the traces in a text file and share. [ This can be done by running the application from terminal in Macbook. Run the following in terminal : "/Applications/Adobe\ Photoshop\ 2021/Adobe\ Photoshop\ 2021.app/Contents/MacOS/Adobe\ Photoshop\ 2021"]
7. And please do share preferences of Photoshop after compressing them. These are present at:
   1. Mac -> ~/Library/Preferences/Adobe\ Photoshop\ 2021\ Settings/  
   2. Windows -> Users\[user name]\AppData\Roaming\Adobe\Adobe Photoshop 2021\Adobe Photoshop 2021 Settings

Thanks for the help!

@Allan Fidelis Toledo

I'm thinking this might have something to do with certain fonts, or font types. By change fonts, or deleting some text I wad able to get my file to save. 

I've benn facing this issue for weeks. When I dicovery that has no answer for our question, I decided to use PS 21.2.4, but today I've got a file from a client and I just click to open, wordked an hour or more and click to save. Well, I think you know what happend: My computer used PS 22.1.1 and I lost my job and my time. I'm feeling very desappointed.