P: Program error when trying to use clone stamp tool

[Andrewspix]

Problem started 2 days ago. Only when attempting to use the Clone Stamp tool. Other tools seem OK. I re-installed Photoshop and reset the tool. No benefit. No changes to hardware or software on PC. Error text "Could not complete your request because of a program error". Also cannot dismiss error message. Have to press Ctrl+Alt+Del to access Task Manager to close Photoshop.

Andrew

[kens93683934]

More info:
-I originally experienced this problem on a PSD file. I can duplicate it
on a JPEG file. It also occurs if I create a blank file from scratch.
-Once it occurs the error message keeps popping back up after I click the
okay button. The learn how to fix button will take me to a browser but the
error message is still there when I return to Photoshop.

Here is the system info:
Adobe Photoshop Version: 23.4.1 20220615.r.547 3121b66 x64
Number of Launches: 142
Operating System: Windows 10 64-bit
Version: 10 10.0.19043.1766
System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE
Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3600 MHz
Built-in memory: 24476 MB
Free memory: 15684 MB
Memory available to Photoshop: 18557 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
SAM SDK Version: 2.0.0-main.1224
ACP.local Status:
- SDK Version: 2.5.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.12.0.35
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 3.90.3
Content Credentials is disabled
Content Credential Helper Version: Not Available
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 0
useOpenCL: 0
isGPUCapable: 1
GPUName: AMD Radeon (TM) RX 480
GPUVendor: AMD
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,535 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 0
UseOpenCLChecked: 0
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1050, right=1680
Display: 2
Display Bounds: top=0, left=-1920, bottom=1200, right=0
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe"
-baseTimeMS=1209270 -comment=Photoshop Version: Adobe Photoshop 23.4.1
20220615.r.547 3121b66 x64

[3493 ms]
Start sniffer 2022-06-29 08:54:26
# Photoshop Version: Adobe Photoshop 23.4.1 20220615.r.547 3121b66 x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe
-baseTimeMS=1209270 -comment=Photoshop Version: Adobe Photoshop 23.4.1
20220615.r.547 3121b66 x64

{84 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,680, 1,050)
Dimensions: (1,680 1,050)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon (TM) RX 480
index=0 preferred=1)

Display 1
Display: \\.\DISPLAY7
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,920, 0) -> (0, 1,200)
Dimensions: (1,920 1,200)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) HD Graphics 630
index=1 preferred=0)

# devices: 2
Device 0
Name: AMD Radeon (TM) RX 480
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,535 MB
VRAM: 8,535 MB
Dedicated System RAM: 0 MB
Shared System RAM: 12,832 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: AMD
Driver:

C:\WINDOWS\System32\DriverStore\FileRepository\c0315687.inf_amd64_374fae4a4c5ce87a\amdxc64.dll

C:\WINDOWS\System32\DriverStore\FileRepository\c0315687.inf_amd64_374fae4a4c5ce87a\aticfx64.dll
Driver date: 2017-06-27 000000.000000-000
Driver age: 60 months
Driver version: 22.19.172.769
Supports UMA: UNSUPPORTED
D3D-ID: 26591

Device 1
Name: Intel(R) HD Graphics 630
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY7
GPU accessible RAM: 12,966 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 12,832 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver:

C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_bf3d3c13bc805109\igd10iumd64.dll

C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_bf3d3c13bc805109\igd12umd64.dll

C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_bf3d3c13bc805109\igdumdim64.dll
Driver date: 2020-10-14 000000.000000-000
Driver age: 20 months
Driver version: 27.20.100.8854
Supports UMA: SUPPORTED
D3D-ID: 22802
End platform native
{1079 ms}

{1079 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,680, 1,050)
Dimensions: (1,680 1,050)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon (TM) RX 480
index=0 preferred=1)

Display 1
Display: \\.\DISPLAY7
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,920, 0) -> (0, 1,200)
Dimensions: (1,920 1,200)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon (TM) RX 480
index=1 preferred=0)

# devices: 2
Device 0
Name: AMD Radeon (TM) RX 480
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,535 MB
VRAM: 8,535 MB
Dedicated System RAM: 0 MB
Shared System RAM: 12,832 MB
API version: 4.5 (4.5.13476 Compatibility Profile
Context 22.19.172.769)
Device version: 4.5 (4.5.13476 Compatibility Profile
Context 22.19.172.769)
Vendor name: AMD
Driver:

C:\WINDOWS\System32\DriverStore\FileRepository\c0315687.inf_amd64_374fae4a4c5ce87a\amdxc64.dll

C:\WINDOWS\System32\DriverStore\FileRepository\c0315687.inf_amd64_374fae4a4c5ce87a\aticfx64.dll
Driver date: 2017-06-27 000000.000000-000
Driver age: 60 months
Driver version: 22.19.172.769
GLSL version: 4.50 (4.50)

Device 1
Name: AMD Radeon (TM) RX 480
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY7
GPU accessible RAM: 12,966 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 12,832 MB
API version: 4.5 (4.5.13476 Compatibility Profile
Context 22.19.172.769)
Device version: 4.5 (4.5.13476 Compatibility Profile
Context 22.19.172.769)
Vendor name: AMD
Driver:

C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_bf3d3c13bc805109\igd10iumd64.dll

C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_bf3d3c13bc805109\igd12umd64.dll

C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_bf3d3c13bc805109\igdumdim64.dll
Driver date: 2020-10-14 000000.000000-000
Driver age: 20 months
Driver version: 27.20.100.8854
GLSL version: 4.50 (4.50)
End platform OpenGL
{1768 ms}

{1768 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: Ellesmere
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,589 MB
VRAM: 8,589 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.0 (OpenCL 2.0 AMD-APP (2348.4))
Device version: 2.0 (OpenCL 2.0 AMD-APP (2348.4))
Vendor name: AMD
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 195 GB / s
Compute score: 2,640.89
Device name string: Ellesmere
Device vendor string: Advanced Micro Devices, Inc.
Platform name string: AMD Accelerated Parallel Processing
Platform vendor string: Advanced Micro Devices, Inc.

Device 1
Name: Intel(R) HD Graphics 630
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 10,265 MB
VRAM: 10,265 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (OpenCL 2.1 )
Device version: 2.1 (OpenCL 2.1 NEO )
Vendor name: INTEL
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 21 GB / s
Compute score: 196.482
Device name string: Intel(R) HD Graphics 630
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{3372 ms}

Exit code kExitNormal
End sniffer 2022-06-29 08:54:29
[kStatusNormal, kExitNormal]

[3493 ms]
Finish RunAllAPIs

[4876 ms]
Start GetSnifferResult

[4876 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040007534986145031
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\
Temporary file path: C:\Users\ksaff\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
D:\, 931.4G, 237.1G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop
2022\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop
2022\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/05/11-19:49:04 79.494feda 79.494feda
AdbePM.dll PatchMatch 2022/02/25:12:53:06
1.a395fef450779ea9616c03e6954212ab52393b07
1.a395fef450779ea9616c03e6954212ab52393b07
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/05/30-10:43:04 79.c012c40 79.c012c40
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.cb34c9e 79.cb34c9e
AdobeXMP.dll Adobe XMP Core 2022/05/09-07:22:29 79.566ebc5
79.566ebc5
AdobeXMPFiles.dll Adobe XMP Files 2022/05/09-07:22:29 79.566ebc5
79.566ebc5
AdobeXMPScript.dll Adobe XMP Script 2022/05/09-07:22:29 79.566ebc5
79.566ebc5
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/05/11-19:49:04 79.494feda 79.494feda
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/05/11-19:49:04 79.6814115 79.6814115
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2022 26.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/05/11-19:49:04 79.494feda 79.494feda
AXE8SharedExpat.dll AXE8SharedExpat 2022/02/04-19:11:32 79.97e751e
79.97e751e
AXEDOMCore.dll AXEDOMCore 2022/02/04-19:11:32 79.97e751e 79.97e751e
Bib.dll BIB 2022/05/11-19:49:04 79.494feda 79.494feda
BIBUtils.dll BIBUtils 2022/05/11-19:49:04 79.494feda 79.494feda
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/05/11-19:49:04 79.494feda 79.494feda
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library
1.8.0+211118-1842.1.dml-1.8.278eec2
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.1.1-uxpr

dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/01/04-10:07:31 82.3 82.3
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build
13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a

icuin69.dll International Components for Unicode Build 13.1.a82691a

icuuc69.dll International Components for Unicode Build 13.1.a82691a

igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color
Conversion. 2021.3 (r0x0ee262de)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color
Conversion. 2021.3 (r0x0ee262de)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color
Conversion. 2021.3 (r0x0ee262de)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color
Conversion. 2021.3 (r0x0ee262de)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core
Library. 2021.3 (r0x0ee262de)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer
Vision. 2021.3 (r0x0ee262de)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives.
Computer Vision. 2021.3 (r0x0ee262de)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives.
Computer Vision. 2021.3 (r0x0ee262de)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives.
Computer Vision. 2021.3 (r0x0ee262de)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image
Processing. 2021.3 (r0x0ee262de)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image
Processing. 2021.3 (r0x0ee262de)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image
Processing. 2021.3 (r0x0ee262de)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image
Processing. 2021.3 (r0x0ee262de)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal
Processing. 2021.3 (r0x0ee262de)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal
Processing. 2021.3 (r0x0ee262de)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal
Processing. 2021.3 (r0x0ee262de)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal
Processing. 2021.3 (r0x0ee262de)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector
Math. 2021.3 (r0x0ee262de)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector
Math. 2021.3 (r0x0ee262de)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector
Math. 2021.3 (r0x0ee262de)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector
Math. 2021.3 (r0x0ee262de)
JP2KLib.dll JP2KLib 2022/05/09-11:17:40 79.1198525 79.1198525
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System
1.11.20220318.2.b713855
mkl_avx2.1.dll Intel(R) Math Kernel Library 2021.3
mkl_avx512.1.dll Intel(R) Math Kernel Library 2021.3
mkl_core.1.dll Intel(R) Math Kernel Library 2021.3
mkl_def.1.dll Intel(R) Math Kernel Library 2021.3
mkl_mc3.1.dll Intel(R) Math Kernel Library 2021.3
mkl_sequential.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_avx2.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_avx512.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_def.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_mc3.1.dll Intel(R) Math Kernel Library 2021.3
MPS.dll MPS 2022/04/06-19:09:10 79.c217c13 79.c217c13
onnxruntime.dll Microsoft® Windows® Operating System
1.11.20220318.2.b713855
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2022 23.4
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject
Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)
11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2022 23.4
PSViews.dll Adobe Photoshop 2022 23.4
ScCore.dll ScCore 2022/01/04-10:07:31 82.3 82.3
SVGRE.dll SVGRE 79.012a8ea 79.012a8ea
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.4.0.997eb32 17.4.0.997eb32
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.1.1-uxpr
UPIC 2.4.1


Required plugins:

Accented Edges 23.4 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 23.4 - from the file “Adaptive Wide Angle.8bf”
Analog Efex Pro 2 5.0.4.1 - from the file “Analog Efex Pro 2.8bf”
Angled Strokes 23.4 - from the file “Filter Gallery.8bf”
ApplyImageDataFilter 17.0 - from the file “GigapixelAIApply_x64.8bf”
Average 23.4 - from the file “Average.8bf”
BackgroundFilter 5.0.4.1 - from the file “Background.8bf”
Bas Relief 23.4 - from the file “Filter Gallery.8bf”
BMP 23.4 - from the file “Standard MultiPlugin.8bf”
Camera Raw 14.4.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 14.4.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 23.4 - from the file “Filter Gallery.8bf”
Charcoal 23.4 - from the file “Filter Gallery.8bf”
Chrome 23.4 - from the file “Filter Gallery.8bf”
Cineon 23.4 - from the file “Cineon.8bi”
Clouds 23.4 - from the file “Clouds.8bf”
Color Efex Pro 4 5.0.4.1 - from the file “Color Efex Pro 4.8bf”
Color Halftone 23.4 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 23.4 - from the file “Filter Gallery.8bf”
Conté Crayon 23.4 - from the file “Filter Gallery.8bf”
Craquelure 23.4 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 23.4 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 23.4 - from the file “Standard
MultiPlugin.8bf”
Crosshatch 23.4 - from the file “Filter Gallery.8bf”
Crystallize 23.4 - from the file “Standard MultiPlugin.8bf”
Cutout 23.4 - from the file “Filter Gallery.8bf”
Dark Strokes 23.4 - from the file “Filter Gallery.8bf”
De-Interlace 23.4 - from the file “Standard MultiPlugin.8bf”
Dfine 2 5.0.4.1 - from the file “Dfine2.8bf”
Dicom 23.4 - from the file “Dicom.8bi”
Difference Clouds 23.4 - from the file “Clouds.8bf”
Diffuse Glow 23.4 - from the file “Filter Gallery.8bf”
Displace 23.4 - from the file “Standard MultiPlugin.8bf”
Dry Brush 23.4 - from the file “Filter Gallery.8bf”
Entropy 23.4 - from the file “statistics.8ba”
Export Color Lookup Tables 23.4 - from the file “Export3DLUT.8be”
Extrude 23.4 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 23.4 - from the file “FastCore.8bx”
Fibers 23.4 - from the file “Standard MultiPlugin.8bf”
Film Grain 23.4 - from the file “Filter Gallery.8bf”
Filter Gallery 23.4 - from the file “Filter Gallery.8bf”
FineStructuresFilter 5.0.4.1 - from the file “FineStructures.8bf”
Fresco 23.4 - from the file “Filter Gallery.8bf”
GatherImageDataFilter 17.0 - from the file “GigapixelAIGather_x64.8bf”
Glass 23.4 - from the file “Filter Gallery.8bf”
Glowing Edges 23.4 - from the file “Filter Gallery.8bf”
Grain 23.4 - from the file “Filter Gallery.8bf”
Graphic Pen 23.4 - from the file “Filter Gallery.8bf”
Halftone Pattern 23.4 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 23.4 - from the file “HalideBottlenecks.8bx”
HDR Efex Pro 2 5.0.4.1 - from the file “HDR Efex Pro 2.8bf”
HDRMergeUI 23.4 - from the file “HDRMergeUI.8bf”
HotPixelsFilter 5.0.4.1 - from the file “HotPixels.8bf”
HSB/HSL 23.4 - from the file “Standard MultiPlugin.8bf”
IFF Format 23.4 - from the file “Standard MultiPlugin.8bf”
IGES 23.4 - from the file “U3D.8bi”
Ink Outlines 23.4 - from the file “Filter Gallery.8bf”
JPEG 2000 23.4 - from the file “JPEG2000.8bi”
Kurtosis 23.4 - from the file “statistics.8ba”
Lens Blur 23.4 - from the file “Lens Blur.8bf”
Lens Correction 23.4 - from the file “Lens Correction.8bf”
Lens Flare 23.4 - from the file “Standard MultiPlugin.8bf”
Liquify 23.4 - from the file “Liquify.8bf”
Matlab Operation 23.4 - from the file “ChannelPort.8bf”
Maximum 23.4 - from the file “statistics.8ba”
Mean 23.4 - from the file “statistics.8ba”
Measurement Core 23.4 - from the file “MeasurementCore.8me”
Median 23.4 - from the file “statistics.8ba”
Merge to HDR Efex Pro 2 5.0.4.1 - from the file “HDR Efex Pro 2.8bf”
Mezzotint 23.4 - from the file “Standard MultiPlugin.8bf”
Minimum 23.4 - from the file “statistics.8ba”
MMXCore Routines 23.4 - from the file “MMXCore.8bx”
Mosaic Tiles 23.4 - from the file “Filter Gallery.8bf”
Multiprocessor Support 23.4 - from the file “MultiProcessor Support.8bx”
Neon Glow 23.4 - from the file “Filter Gallery.8bf”
Nik Selective Tool 2 5.0.4 - from the file “SelectivePalette.8li”
Note Paper 23.4 - from the file “Filter Gallery.8bf”
NTSC Colors 23.4 - from the file “NTSC Colors.8bf”
Ocean Ripple 23.4 - from the file “Filter Gallery.8bf”
OpenEXR 23.4 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 23.4 - from the file “Filter Gallery.8bf”
Palette Knife 23.4 - from the file “Filter Gallery.8bf”
Patchwork 23.4 - from the file “Filter Gallery.8bf”
Paths to Illustrator 23.4 - from the file “Standard MultiPlugin.8bf”
PCX 23.4 - from the file “PCX.8bi”
Perfectly Clear v3 1.0.0.1 - from the file “PerfectlyClearCompletePS.8bf”
Perspective Efex 5.0.4.1 - from the file
“PhotoshopPlugin-filterPerspectiveEfex64.8bf”
Perspective Efex automation 5.0.4.1 - from the file
“PhotoshopPlugin-automationPerspectiveEfex64.8li”
Photocopy 23.4 - from the file “Filter Gallery.8bf”
Picture Package Filter 23.4 - from the file “ChannelPort.8bf”
Pinch 23.4 - from the file “Standard MultiPlugin.8bf”
Pixar 23.4 - from the file “Pixar.8bi”
Plaster 23.4 - from the file “Filter Gallery.8bf”
Plastic Wrap 23.4 - from the file “Filter Gallery.8bf”
Pointillize 23.4 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 23.4 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 23.4 - from the file “PBM.8bi”
Poster Edges 23.4 - from the file “Filter Gallery.8bf”
PRC 23.4 - from the file “U3D.8bi”
Radial Blur 23.4 - from the file “Standard MultiPlugin.8bf”
Radiance 23.4 - from the file “Radiance.8bi”
Range 23.4 - from the file “statistics.8ba”
Render Color Lookup Grid 23.4 - from the file “Export3DLUT.8be”
Reticulation 23.4 - from the file “Filter Gallery.8bf”
Ripple 23.4 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 23.4 - from the file “Filter Gallery.8bf”
Save for Web 23.4 - from the file “Save for Web.8be”
ScriptingSupport 23.4 - from the file “ScriptingSupport.8li”
ShadowsFilter 5.0.4.1 - from the file “Shadows.8bf”
Sharpener Pro 3: (1) RAW Presharpener 5.0.4.1 - from the file
“SHP3RPS.8bf”
Sharpener Pro 3: (2) Output Sharpener 5.0.4.1 - from the file
“SHP3OS.8bf”
Shear 23.4 - from the file “Standard MultiPlugin.8bf”
Silver Efex Pro 3 NO VERSION - from the file “NikCollection.8bf”
Skewness 23.4 - from the file “statistics.8ba”
SkinFilter 5.0.4.1 - from the file “Skin.8bf”
SkyFilter 5.0.4.1 - from the file “Sky.8bf”
Smart Blur 23.4 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 23.4 - from the file “Filter Gallery.8bf”
Solarize 23.4 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 23.4 - from the file “Filter Gallery.8bf”
Spherize 23.4 - from the file “Standard MultiPlugin.8bf”
Sponge 23.4 - from the file “Filter Gallery.8bf”
Sprayed Strokes 23.4 - from the file “Filter Gallery.8bf”
Stained Glass 23.4 - from the file “Filter Gallery.8bf”
Stamp 23.4 - from the file “Filter Gallery.8bf”
Standard Deviation 23.4 - from the file “statistics.8ba”
StrongNoiseFilter 5.0.4.1 - from the file “StrongNoise.8bf”
Substance Filter NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 23.4 - from the file “Filter Gallery.8bf”
Summation 23.4 - from the file “statistics.8ba”
Targa 23.4 - from the file “Standard MultiPlugin.8bf”
Texturizer 23.4 - from the file “Filter Gallery.8bf”
Tiles 23.4 - from the file “Standard MultiPlugin.8bf”
Topaz DeNoise AI 18.0 - from the file “tltopazdenoiseaips_x64.8bf”
Topaz Gigapixel AI 17.0 - from the file “GigapixelAIAutomation_x64.8li”
Topaz Sharpen AI 18.0 - from the file “tltopazsharpenaips_x64.8bf”
Torn Edges 23.4 - from the file “Filter Gallery.8bf”
Twirl 23.4 - from the file “Standard MultiPlugin.8bf”
U3D 23.4 - from the file “U3D.8bi”
Underpainting 23.4 - from the file “Filter Gallery.8bf”
Vanishing Point 23.4 - from the file “VanishingPoint.8bf”
Variance 23.4 - from the file “statistics.8ba”
Viveza 3 NO VERSION - from the file “NikCollection.8bf”
Water Paper 23.4 - from the file “Filter Gallery.8bf”
Watercolor 23.4 - from the file “Filter Gallery.8bf”
Wave 23.4 - from the file “Standard MultiPlugin.8bf”
WIA Support 23.4 - from the file “WIASupport.8li”
Wind 23.4 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 23.4 - from the file “WBMP.8bi”
ZigZag 23.4 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins:

Nik Selective Tool 2 5.0.3.101 - from the file “SelectivePalette.8li”

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 5.11.0.25 - from the file "C:\Program Files\Common
Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.11.0\"
CDO: 1.120.0
CmdN: 1.11.2
CDP: 1.143.0
Projects: 1.3.10
Loaded at: 141 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.29.3.0 - from the file "Required Folder"
Loaded at: 8413 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 23.5.1.0 - from the file "Required
Folder"
Loaded at: 8414 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 23.6.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required
Folder"
Loaded at: 145 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.0.0 - from the file "Required Folder"
Loaded at: 146 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.19.218.0 - from the file "C:\Program
Files\Common
Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\"
CAPTURE: 2.0.26 STOCK: 2.0.40
Photoshop UXP Export-As (Prepared) 5.8.7.0 - from the file "Required
Folder"
Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required
Folder"
Loaded at: 8414 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file
"Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 3935 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 3936 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2.6.0.20 - from the file "Required Folder"
Loaded at: 8415 ms - launch time impact: 0 ms
Neural Filters (Registered) 1.12.2.0 - from the file "Required Folder"

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common
Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\index.html”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program
Files\Common
Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\extensions\capture\capture.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file
“C:\Program Files\Common
Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\extensions\stock-panel-licensing\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe
Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe
Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program
Files\Common
Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\manager.html”

Installed TWAIN devices: NONE

[jlhicks57]

Thanks, I did the same thing, deleted and installed the previous version. Will be some time before I update Photoshop, what a pain.

[Pete.Green]

Hi all,

Sorry for the program errors you're seeing and it's good to hear rolling back is solving it for you. We'd love to fix this if we can reproduce it, but so far am having trouble getting the error to surface here.

Steps to reproduce I'm aware of:

• Click Clone stamp, try to sample and clone
• Open Liquify and push pixels with Forward Warp tool
• Use healing brush on image

So far none of these have reproduced a program error for me on my Windows 10 systems using Photoshop 23.4.1. Curious if there are any other steps that could be provided to help reproduce this one?

Regards,

Pete

[Andrewspix]

Using Win 11 Home up to date at 4 July 2022, Graphics card AMD Radeon RX66700XT drivers up to date at 4 July 2022.

Attempt to use Clone stamp or Healing brush produces error message -Could not complete your request because of a program error-

Reverting to Ps 23.3.2 fixes the problem, re- installing Ps 23.4.1 brings the problem back again..

[CShubert]

Curious if rolling back to 23.3.2 solves this issue for everyone like it did for @Andrewspix ?  Please let us know so we can pass this on to the team to investigate.

Thank you,

[nikkilb]

Can confirm.  I'm seeing the same behavior in 23.4.1, and when I roll back to 23.3.2, it's back to normal.  Updating again to 23.4.1 brings the issue back.

[CShubert]

Hi everyone. Thank you for the info. This has been passed on to the team to investigate.

Thank you,

[ADELVAR YUNIO251885222tha]

Buenos dias, en Photoshop me sale un cuadro de error al seleccinar zona a clonar con Alt: "No se ha podido cumplir porque ha habido un error de programa"

{Title edited by Moderator}

[gregseth]

Since I updated to 23.4.1 I can't use the clone stamp tool. When I alt-click to pickup material the program crashes (exits instantly), even on a brand new document with just a background.

I tried all the classic solutions, reboot, delete prefernces, and so on, to no avail. 

I'm running on an iMac on Catalina with GPU acceleration disabled.

[Linns2]

I am also having trouble with the clone tool as well as the brush tool which doesn't respond to the shortcut. It keeps jumping back to the clone tool and requires a few steps back and forth to get it to stick.

[Leslie Tucker NYC]

Everytime I use the clone tool, Photoshop crashes. This just started happening.

I'm using:

- iMac, 27 inch, 2020

- Big Sur, 11.5.2

- Photoshop 23.41

[Leslie Tucker NYC]

My clone stamp tool crashes Photoshop. This just started happening.

Big Sur - iMac 2020 - Photoshop 23.4.1.

Please fix this Adobe.

I see many users in many Adobe forums having this same issue.

Thank you.

[mglush]

Hi!

Can you roll back to the previous version until they can fix this known-issue?

Michelle

[kens93683934]

So I rolled back to version 23.3.2.   The clone stamp works fine.   Now Photoshop freezes when I click the crop tool.  The only solution is to stop it in Task Manager.  So far I've only tried Canon CR3 files.  Thoughts?

[LB Photography xoxo]

I had to roll back to the previous version to get it to work for me again. (Not the fix I wanted, but It will do for now)

Thank you everyone for your replys. 

[LB Photography xoxo]

Yes I did the same, thank you 😊 

[LB Photography xoxo]

Yes I did the same thing, thank you 😊 

[Ranjisha Sengupta]

Hi there,

Thanks for reaching out. We're sorry to hear about your program error while using the Clone Stamp tool in Photoshop.

Could you please share the version of Photoshop (Help > About Photoshop) and the version of Windows on your computer?

Are you seeing this issue after any recent update? Is it happening with only the Clone Stamp tool or other tools? 

Please go to Edit > Preferences > Performance section and uncheck the option "Use Graphics Processor." Restart your Adobe Photoshop and see whether it helps. If the issue persists, check out the other solutions.
Can you let us know the file type that you're experiencing this with? Do you see similar behavior with a new default Photoshop file?

Try to reset the tools followed by Photoshop preferences. 
Steps to reset the Tools and Preferences: To reset all the tools at once, right-click on the icon of whatever tool is currently selected in the Tool Options, select "Reset All Tools," and then click "OK." Using the Reset, All Tools option will reset all the tool selections in the Tools bar to their defaults.
You may try to reset Photoshop preferences back to defaults and check if that helps.

Here's the article for the steps: https://adobe.ly/3ceal5t 

Also, back up the existing Photoshop preferences if you have any custom brushes, actions, and workspace: https://adobe.ly/2vNz6FG 

Let us know how it goes. 

Regards,

Ranjisha

[Bram25303688nfv6]

When i want to start using the clone-stamp or healing brush tool, the program quits en closes saying there is an unexpected quit. Restarted a couple of times, but keeps giving me the message. Is there a solution for this? Thx in advance 

Kind regards

[ZeRafael]

Same issue here, followed steps but no positive results.

[Leslie Tucker NYC]

I downloaded the latest update from 11:30 AM this morning, July 19. 2022, but Photoshopt still crashes when using the clone tool. Adobe, please let us know when this bug will be fixed. Thank you.

[Leslie Tucker NYC]

I *just* got off the phone with Adobe Tech Support and the clone tool PS crashing problem was fixed by disabling the graphics processor.

[graceful_Swirl98A2]

Il processore grafico del portatile dove c'è questo problema risulta non
attivo. La funzione clone seguita a dare l'errore segnalato

[scottd91080067]

I've been seeing this same clone = crash issue on MPB with the M1 Pro chip since the 23.4.1 upgrade. I reverted back to 23.3.2 and the bug is gone. Will use this version until seeing a notification that this issue has been resolved.

[MktgCC3]

Same thing happened on my end with using the Clone Stamp Tool. Uninstalling the 23.4.1 and reinstalling 23.3.2 worked.

Thanks!