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New Participant
March 18, 2023

P: Program error with actions that have save command in 24.3

  • March 18, 2023
  • 141 replies
  • 48460 views

After updating photoshop to 24.3.0 it throws a save error if I have a save in action.

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141 replies

Known Participant
April 5, 2023

When I use save in my Action I get that error when the file is about to save:

"photoshop could not complete your request because of a program error'"

 

Ged_Traynor
Community Expert
April 5, 2023
New Participant
April 5, 2023

Suddenly my "actions" in Photoshop aren't working anymore, a notice pops up when coming to saving and closing the file saying couldn't complete command because of  a program error.. I've deleted and reimported my actions but unfortunately it didn't help. Has this anything to do with Photoshop and Bridge updating ?

Ged_Traynor
Community Expert
April 5, 2023
New Participant
April 4, 2023

Hi, I've searched for solutions but to no avail. Thanks in advance for your suggestions.

 

I have a bunch of actions I made so that I can batch place images in frame mock-ups. All of these mock-ups use smart objects. Recently, I've been getting an error whenever the action reaches the step of saving the smart object after it has been edited. A box pops up with "Could not complete the command because of a program error". I can save the smart object manually, no problem. I even found a workaround for the action by recording "close --> save". As in, closing the smart object and choosing 'yes' when it asks if I want to save the changes. Somehow, that runs smoothly within the action. I don't really want to use this workaround though, because it means changing dozens of actions I've already made. Anyone know why this error would occur only when saving smart objects while playing an action?

 

I'm using the latest version of Photoshop | on a PC | I've tried reverting preferences to default; it didn't help | I checked the GPU compatibility and it's fine.

Bojan Živković11378569
Community Expert
April 5, 2023

Can you expand action so we can see action steps and try to replicate? Expand then screenshot steps before and after placing or replacing image. 

You have step like on my screenshot and it does not work in batch process?

Photoshop 24.3.0 on Windows?

New Participant
April 4, 2023

The new version of Photoshop v 24.3 has problems when executing the created actions. "The command could not be completed due to a program error" error message.

New Participant
April 4, 2023

Thank you, I may be able to get a solution using my server;s software. Fingers crossed

New Participant
April 4, 2023

Thank you, I was trying to avoid that but may not have the option.  Appreciated.

Jqqerry
Inspiring
April 4, 2023

@michaels8853254  The temporary workaround is to run and work with the rest of the version except 24.3.
As far as I know, at least in "24.3", it doesn't work normally when commands related to batch and save are entered.

New Participant
April 4, 2023

I have 2500 files waiting to upload to my server after running the same batch watermarking process I have used for over 20 years. Please, if you have the fix then post an update.  I have clients with not a lot of patience.

New Participant
April 3, 2023

Thank you for the quick answer.