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P: Program error with actions that have save command in 24.3

Community Beginner ,
Mar 22, 2023 Mar 22, 2023

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After updating photoshop to 24.3.0 it throws a save error if I have a save in action.

Bug Fixed
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macOS , Windows

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correct answers 1 Pinned Reply

Adobe Employee , Apr 20, 2023 Apr 20, 2023

Hi all,

 

We're happy to announce the release of Photoshop 24.4.1. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 24.4.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Status Fixed

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237 Comments
Community Expert ,
Apr 17, 2023 Apr 17, 2023

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quote

I do think it's crazy that since they have the fix they don't release it but it's easy to bring back the older verison. 

I doubt that one bug-fix alone justifies releasing a new version. 

Unless the bug is truly catastrophic, I guess … 

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New Here ,
Apr 17, 2023 Apr 17, 2023

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I am trying to run actions that I use everyday and never had trouble with.  Today, I tried to run two actions and they won't work.  When I press play, the action starts the process and then I get a popup that says "the command 'copy merged' is unavailable" or something like that, and stops the whole process.  Please help!

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Contributor ,
Apr 17, 2023 Apr 17, 2023

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I have a custom Photoshop batch file (resizes and saves files) that I've used for years. Suddenly, for reasons I don't understand, now when I run the batch it will not save the file, displaying this error instead:

An error was encountered when batching. Check the error log file for details.

The error log file has this entry:
Error: Could not complete the command because of a program error. (-1)

Any suggestions? Thanks. Photoshop 24.3, Windows 11 Home Version 10.0.22621 Build 22621

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Contributor ,
Apr 17, 2023 Apr 17, 2023

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Many of us are in the same boat. Apparently adobe has a fix for it but is
delaying the update for some unknown reason. Many of us are put out by this
delay in fixing it.

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New Here ,
Apr 17, 2023 Apr 17, 2023

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I FIXED IT.

 

A month ago when the problem appeared I couldn't go back to the previous PS version, but a few days ago they updated the creative cloud and now the '' INSTALL PREVIOUS VERSIONS'' Now appeared.

I'm back on track and I can now use my actions!!!!

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Community Expert ,
Apr 17, 2023 Apr 17, 2023

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Apparently adobe has a fix for it but is delaying the update for some unknown reason.

I think releasing a new version for every single bug-fix would make for a pretty gruelling release calendar. 

It would seem reasonable to me if a product team like Photoshop’s would not release new versions at a pace of more than one a month. 

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Explorer ,
Apr 17, 2023 Apr 17, 2023

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24.4.0 released today fixes this!!

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Explorer ,
Apr 17, 2023 Apr 17, 2023

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A me risulta che l'utlimo aggiornamento sia la versione 24.3 (?!)

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Enthusiast ,
Apr 17, 2023 Apr 17, 2023

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latest current Ps version is 24.3 Not 24.4

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Community Expert ,
Apr 18, 2023 Apr 18, 2023

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@Jqqerry wrote:

latest current Ps version is 24.3 Not 24.4

 

Photoshop 24.4 has just been released.

 

Jane

 

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Enthusiast ,
Apr 18, 2023 Apr 18, 2023

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@jane-e  What is your country?
It wasn't released to me.
There are also no changes to the official Adobe Fixed issue page

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Explorer ,
Apr 18, 2023 Apr 18, 2023

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Same, I haven't had an update either, UK based.

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Community Expert ,
Apr 18, 2023 Apr 18, 2023

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@Jqqerry 

I've read that the releases are rolled out. You can try checking for updates, signing out/in, or waiting until tomorrow.

 

This link was updated today, the 18th of April.

https://helpx.adobe.com/photoshop/kb/uptodate.html

 

janee_0-1681818693778.png

 

Jane

 

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Contributor ,
Apr 18, 2023 Apr 18, 2023

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What is the updated version number ?

I am showing that ver 24.3 is the latest which I've had for about 2 weeks.
The problem persists.

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Community Expert ,
Apr 18, 2023 Apr 18, 2023

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@frankg_photos most PS releases are a phased roll out - keep checking 24.4 is being rolled out and solves this issue.

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Community Expert ,
Apr 18, 2023 Apr 18, 2023

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Sometimes it takes a few days for everyone to get the updates, although Adobe hasn't officially 

announced it yet, some users have started getting the 24.4 update.

 

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Contributor ,
Apr 18, 2023 Apr 18, 2023

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thanks. looking fwd to 24.4

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New Here ,
Apr 19, 2023 Apr 19, 2023

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Aktion konnte nicht abgeschllossen werden, es liegt ein Programmfehler vor

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Community Expert ,
Apr 19, 2023 Apr 19, 2023

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@markusr70004313 there's a reported issue with version 24.3 and saving in actions, see the below link

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-program-error-with-actions-that-have-save-...

This is reported as been fixed in version 24.4, although Adobe hasn't officially announced this as of yet, see the last page in the above thread for more details.

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New Here ,
Apr 19, 2023 Apr 19, 2023

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Screenshot 2023-04-19 110558.png

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Adobe Employee ,
Apr 20, 2023 Apr 20, 2023

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Hi all,

 

We're happy to announce the release of Photoshop 24.4.1. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 24.4.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

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Community Expert ,
Apr 20, 2023 Apr 20, 2023

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Thank you, this issue is resolved for me with 24.4.1. 

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New Here ,
Apr 20, 2023 Apr 20, 2023

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This update has solved the issue for me. Thank you! 🙂

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Explorer ,
Apr 20, 2023 Apr 20, 2023

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Mi dispiace ma io vedo solo la versione 24.3!!

 

Screenshot (88).png

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Enthusiast ,
Apr 20, 2023 Apr 20, 2023

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Export as... function still buggy and takes forever to open, good thing the Legacy choice is still there!

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