Participant

P: PS 2025 Could Not Complete Request because LoadDeepFontCache in GetDeepFontCache Failed

Forum|Forum|3 years ago
May 8, 2022
46 replies
49451 views

Hola! tengo el mismo problema, borrando las carpetas FontFeatureCache y CT Font Cache el problema parece solucionarse. Pero una vez que se vuelve a abrir el problema regresa. Alguien ha podido solucionarlo definitivamente?

Windows

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Shylendra264783665n51

Participant

hi...when i try to change font, it shows this message. pls let me know how to solve this...?

nikunj.m

Community Manager

Hi, thanks for reaching out, and we're sorry about the trouble! Could you share the version of Photoshop you're using?

Please check out the conversation here: https://adobe.ly/4nsbWK3

Try the steps suggested in the pinned comment on the conversation. If you continue to experience the same behavior, please upvote the conversation.

Thanks,
Nikunj

S

Shylendra264783665n51

Participant

thank you so much for your reply

i am using Version 26.8. i tried https://adobe.ly/4nsbWK3 this. but it didnt work.

J

joel_2059

Participant

One of my students is reaching out to me online (they purchased the program so they could work from home) and they are having the same issue and has tried clearing font caches, etc. Please help!

S

Shyantochandra

Participant

Delete your Photoshop version settings file in the appdata folder

M

MohBai

Participant

Has a solution been found yet?

mdhishuvo

Participant

This thing comes back again, no point deleting it or keeping it

S

Samy5EB6

Participant

Still having this error today, may Adobe will fix it one day ????

H

Handspike

Participant

ola, gostaria de saber como posso resolver um problema no meu phtotshop, esta aparecendo como se fosse falahas de drive de video, alguns componetes da workspace não esta aparecendo e não estou conseguindo trocar as fontes, além de aparentar estar pesando muito, pois e so abrir o programa que o not falta sobrevoar meu escritotio.

nikunj.m

Community Manager

Hi, thanks for reaching out! Would you mind sharing the exact version of Photoshop you're using, along with the version of Windows you're working on?

You can check out the steps suggested in this conversation: https://adobe.ly/4jMF5Nk

Let us know how it goes!
Thanks,
Nikunj

B

BryanCarnathan

Participant

What just worked for me (for now, at least):

Uninstall Bridge, selecting the delete settings option.
Uninstall Photoshop, selecting the delete settings option.
Reboot.
Install Bridge (15.0.4.534) and Photoshop (26.5.0)

Are all these steps important? I don't know. But, my toolbar and fonts are back.

C

cindy-bquerry

Participating Frequently

Please help! It's been months! I've tried everything suggest with always the same result. I just tried a "fresh install" of the latest RELEASED versions of Photoshop 26.5 and 25.12.2. Same error! And I also lose the icons in the tools area.

I ugraded the the beta version to 26.6.0 it does not have this issue. But using a beta is very risky. But obviously since you can run the beta version, something has isolated the issue.The only released version that I have installed works is 24.7.5.

A

Arfan5D85

Participant

Yes, that's true. I have the same problem, and the work has stopped and there is no solution. I tried to contact the technical team, but no one answered me. What is this nonsense?

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