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47

P: PS 25.12 on MacOS 15 Menu Buttons freeze after using Camera Raw/Liquify (Intel Macs)

Community Beginner ,
Sep 19, 2024 Sep 19, 2024

MacOS Sequoia 15

Photoshop 2024 and Photoshop (Beta)

Top menu not working after opening camera raw filter from Photoshop, making an edit and going back to Photoshop. 

Steps to reproduce
Open an image in Photoshop, make edits as usual

Select Filter > Camera Raw Filter

Make an edit, like adding a Vignette
Click OK to go back to image
Click on any item in the top menu - nothing is clickable

Must force quit application and reopen for menu items to be clickable again

 

Bug Fixed
TOPICS
macOS
29.9K
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correct answers 1 Pinned Reply

Adobe Employee , May 13, 2025 May 13, 2025

Hi All! The team has observed a fix for this issue with the release of macOS v15.5. Please update the macOS & report back if the issue exists. 

 

Thanks! 

Sameer K

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replies 237 Replies 237
236 Comments
New Here ,
May 22, 2025 May 22, 2025

I have tested someone's idea to switch to adobe bridge and go back to photoshop - it works. The bar is useable again. I guess this will be the fix until they work on the bug.

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New Here ,
Jun 27, 2025 Jun 27, 2025

I am having the same issue. Updates do not seem to help. On a Mac Sequoia 15.4.1 here. @Aleke

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Adobe Employee ,
Jun 27, 2025 Jun 27, 2025

Hey @cwn94367593, welcome to the community! Sorry to hear you're running into this issue.

Could you tell us a bit more about what’s happening? What version of Photoshop are you using? Does the problem show up after a specific action or tool, or is it more random?

One thing you can try right away is resetting Photoshop preferences. That often helps clear up unexpected issues. Here’s how to do that: https://adobe.ly/4kfqBFA

Let me know how it goes, and feel free to reach out with any questions!
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
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Community Beginner ,
Sep 29, 2025 Sep 29, 2025

This is happening again after the 26.11.0 update. It was fixed in the update before this one but now its happening again. I updated my OS and its still happening. ADOBE - PLEASE FIX THIS I can't use my PS.

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New Here ,
Sep 30, 2025 Sep 30, 2025

Hello @Aleke, I am still experiencing the same issue. The top toolbar " File, Edit, Image, Layer etc..." initially works after opening application but is frozen or unable to drop down its option. Hot keys still work. I have recently pdated to the most recent PS application. 

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New Here ,
Oct 08, 2025 Oct 08, 2025

Great News! It fixes itself after I go into the "Save for Web" menu with Cmd+Option+Shift+S. At least, this method worked for me.

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Community Expert ,
Oct 16, 2025 Oct 16, 2025

What also works is using one of the Filters like Lens Correction with Shift+Cmd+R

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Oct 27, 2025 Oct 27, 2025

After using the menu bar once, the bar then freezes and becomes unclickable/unresponsive. I have to quit psd and then reopen, and the same thing will happen either way. I've tried uninstalling psd and then reinstalling. Ive tried disabling the "Enable flick panning" as well as the "Use Graphics Processor". I've double-checked that psd has had all its updates. 
It is quit frustrating, is this a known issue?

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Community Expert ,
Oct 27, 2025 Oct 27, 2025

Does this happen after opening a Camera Raw file into Photoshop?

 

What version of Photoshop and macOS are you using?

 

Do you have an Intel or Apple Silicon Mac?

 

 

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Oct 27, 2025 Oct 27, 2025

Yes, it usually from opening a camera raw file

Right now its version 2611, and its a 2019 Macbook Pro. The macOS is 14.7.4 (23H420)

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Community Expert ,
Oct 28, 2025 Oct 28, 2025
LATEST

That seems to be an ongoing issue if your macOS is older than Sequoia 15.5

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-ps-25-12-on-macos-15-menu-buttons-freeze-a...

 

You can do a few things to unfreeze the Menu Bar such as using a keyboard shortcut to one of the Filters like Lens Correction with Shift+Cmd+R

or

switching to another Adobe application like Bridge and then back to Photoshop.

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