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P: PS 26.0 Expand your toolkit with Creative Cloud All Apps pop-up at launch (Nov)

Community Beginner ,
Nov 05, 2024 Nov 05, 2024

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It doesnt matter what I select, this menu keeps popping up. How do I get Adobe to quit spamming me with this?

Bug Fixed
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macOS , Windows

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correct answers 1 Pinned Reply

Adobe Employee , Nov 06, 2024 Nov 06, 2024

Thanks to everyone who has reported this bug. Please follow this post for updates. 

Status Investigating

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64 Comments
Explorer ,
Dec 18, 2024 Dec 18, 2024

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It has nothing to do with the user name characters. It started with the v26.0, continued on v 26.1.0, still continuing on v.26.2.0

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New Here ,
Dec 19, 2024 Dec 19, 2024

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Adobe STOP SPAMMIMG US!!! This is disgusting. We're paying customers and on every launch we get the upgrade screen. Since this has been for multiple versions now it seems like it is deliberate. Desperate for upgrade money much!? This is ridiculous.

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New Here ,
Dec 20, 2024 Dec 20, 2024

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I'm having the same issue. It's annoying. The only options are "Upgrade now" or "Maybe later", neither of which I am interested in. There is a box to tick for "Don't show this message for 30 days", but Photoshop ignores it on next startup. Typical Adobe pestering and pressuring in a greedy money grab.

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Community Expert ,
Dec 20, 2024 Dec 20, 2024

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@mjfuller44 there's a new feature in version 26.2 called Enable Focus Mode, try enabling that and restarting Photoshop to see if it helps

2024-12-20 11_20_22-Preferences.png

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New Here ,
Dec 20, 2024 Dec 20, 2024

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It's quite frustrating given what we pay Adobe these days that they've known about the fault for a considerable time now and haven't yet resolved it. I've been using Photoshop since v1.1 and this is the first time they've hassled me with adverts through their app. 

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Dec 20, 2024 Dec 20, 2024

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Did not work! This is totally insane. Adobe is a joke.

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Dec 20, 2024 Dec 20, 2024

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Crazy how they add a new setting "Enable Focus Mode" that is literally made to turn off  "what's new welcome screens"

AND IT DOES NOT WORK!

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Community Expert ,
Dec 20, 2024 Dec 20, 2024

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adobe's advertising department probably thinks this a great idea and had no inkling they're offending users.

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New Here ,
Dec 20, 2024 Dec 20, 2024

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@kglad  I don't think Adobe actually cares whether they're offending customers or not, the days of large companies like Adobe caring about customers are long gone, you only have to see how much they charge for the full package to know they're in it for profit. 

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Community Expert ,
Dec 20, 2024 Dec 20, 2024

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they care about their bottom line and offending users is not beneficial to that.

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Explorer ,
Dec 20, 2024 Dec 20, 2024

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But it hasn't.

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Community Expert ,
Dec 20, 2024 Dec 20, 2024

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it's not clear what departments communicate with each other. eg, i'm doubtful that forum messages work their way to the relevant departments in a timely fashion.

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Explorer ,
Dec 20, 2024 Dec 20, 2024

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IT's been over a month since first reported. Since that time many users have experienced the same issue. I have went so far as to perform a complete FRESH install of MacOs Sequia. This has nothing to do with setting, CC preferences. And everthing to do with ADOBE. I'm done drinking the Adobe Kool-aide. Get it together. It would be one thing to have the persistant pop-up if you were using a trial, but that's not the case. I opened a case and last week and am still waiting for a scheduled call back to resolve. As if that's not enough, Some ADOBE Empoyees have proudly proclaimed the issue was fixed. This is garbage Adobe. Oh and what great timing as you've announced a price increase! It sure would be nice if Adobe owned the problem. But most likely behind closed doors it's not a problem with ADOBE. just with the users that contribute to their paychecks. 

Get it togher ... 

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Dec 20, 2024 Dec 20, 2024

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Came here looking for answers to the same issue- my pop up happens randomly, while I'm doing other things on my computer and not actively using Photoshop (but the app is open, no files open)- just intermittenly bouncing the icon on the icon bar to indicate an error/attention. When I go to the app to figure out why I'm getting a notification when no files are open, there it is- this infuriating popup. Thanks Adobe, I hate it.

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