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I Am Eddie
Known Participant
April 24, 2024

P: PS Error: Could not complete your request Select Subject Classifier model not loaded correctly

  • April 24, 2024
  • 84 replies
  • 46176 views

Hi,Is this a BUG?It happens after a new update. (2.57)

84 replies

Participant
January 1, 2025

thank you it worked...

LRHH
Participating Frequently
November 30, 2024

I wonder what we are paying for?

Jqqerry
Inspiring
November 20, 2024

Hmm interesting
26.1 has just been released but this is not in the fix.

Participant
November 13, 2024

Desigur, iată un text scurt pe care îl poți folosi pentru a explica problema suportului tehnic Adobe:

---

Hello Adobe Support Team,

I am experiencing an issue with the "Select Subject" and "Remove Background" features in Photoshop. Every time I try to use these functions, I receive the following error message: "Could not complete your request Select Subject. Classifier model not loaded correctly."

Here are the steps I have taken so far:

1. Verified and reset preferences.
2. Updated and reinstalled Photoshop (version 26.0 and previous versions).
3. Checked my GPU settings and ensured they are updated.
4. Cleared cache and reset tools.
5. Verified my internet connection and access to Adobe cloud services.

Despite these efforts, the issue persists. Could you please assist me in resolving this problem?

Thank you for your help.

Best regards,

Sergiu

Hannah Nicollet
Community Manager
Community Manager
November 7, 2024

Hi Trevor! This is a great question. Since this issue is intermittent we have had a difficult time zeroing in on it. That said, last week a user on another thread concering this issue reported that changing Image Processing from Faster > More Stable stopped this issue. Please try that and let us know if you have any feedback afterward. Thank you!!!

Hannah Nicollet
QE, Photoshop

Participant
November 7, 2024

PLSS FIX THIS ISSUE , VERSION 26.1

Participant
October 31, 2024

Photoshop2025 keeps giving me this prompt when I use the select subject

"Could not complete the Subject command Select Subject Classifier model not loaded correctly"

what is the problem

kglad
Community Expert
Community Expert
October 31, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">
Jqqerry
Inspiring
October 14, 2024

A fixed issue of photoshop 26.0 has been posted, but it is not included.

@Sameer K It was said that it will be revised soon in May, but it is now October.
I understand that changing to More stable relies on cpu processing and this is not a fundamental solution like the method I used before to avoid the issue of Select Subject for about a year or more.

Participant
October 10, 2024

Still does not work for me, when will you release the fix?

Jqqerry
Inspiring
October 3, 2024

Will this be reflected in Photoshop 2025 and released?
I said that the amendment will be announced soon in May, but now it is October.

I understand that switching from preferences to more stable depends on the CPU, not the GPU. It's not a fundamental solution.