P: PS v26.8.1 Info panel doesn't show "before" values, only "after" using Image > Adjustments

[daring_individuality44832]

Info panel doesn't show "before" values, only "after". (Photoshop release 26.8.1). 

Every section of the panel show only one value, even for custom sample points, check screenshot attached.

Is it a bug?

[Barry Rudick]

When using curves, levels, etc. the info panel does not show a forward slash with results on the right side and original values on the left. It only shows current values with the editing tools result.

This is new for 26.8.1.

Mac Mini 4, Mac OS Sequoia 15.5, PS 26.8.1

[nikunj.m]

Hi, thanks for reaching out! I just checked with Photoshop 26.8.1, and the Info Panel appears to be working as expected. 

Could you click on the 3-line menu on the top right of the Info Panel, then select Panel options, and share a screenshot of the settings you're using (see attached screenshot)? It might also be helpful if you could share a screenshot of the Layers Panel. 

Meanwhile, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/44aI9he

Please back up your settings prior to resetting the preferences. You can check: https://adobe.ly/4ltVPto

Thanks,
Nikunj

[OrhanTekis]

Hello,

I am using Photoshop version 26.8.1.

When I change the color with Curve in the information section, it does not show the before and after values. What could be the reason?
How can I solve this problem?

For Mac...

[creative explorer]

@OrhanTekis The Info panel displays the color values of the pixels currently under your cursor in real-time. To see "before and after" values for a Curves adjustment, you'll need to either manually sample before and after applying the adjustment, or use Photoshop's History panel or multiple windows for a visual comparison of the states. The Curves panel itself will show you input/output values on the curve for the selected channel if you use its eyedroppers.

[Barry Rudick]

When a curve, levels, etc. dialog is active the RGB values have always split into two values separated by a slash. On the left is the original value and on the right is the edited value. Cursor must be on the image area to invoke that behavior.

I am having the same issue. Went to old computer with PS6 and confirms that. Been that way for 20 years or more.

Panel options have nothing to do wth it, nor PS prefs which I refreshed.  

[Barry Rudick]

Barry Rudick

Participant ,

2 seconds ago

LATEST

When a curve, levels, etc. dialog is active the RGB values have always split into two values separated by a slash. On the left is the original value and on the right is the edited value. Cursor must be on the image area to invoke that behavior.

Went to old computer with PS6 and confirms that. Been that way for 20 years or more.

Panel options have nothing to do wth it, nor PS prefs which I refreshed.  This is either a bug or installation problem I guess.

Noticed another user reported this behavior recently with 26.8.1.

[Barry Rudick]

Downgraded to 26.8 still shows behavior. Installed 26.7 behavior corrected.

[Barry Rudick]

Installed 26.8 still shows behavior. Installed 26.7 behavior corrected.

[Noel Orridge]

Hi @daring_individuality44832! Thank you for reaching out!

Could you please share your system information (form Help> System info> Copy and paste it into a text file and attach it to your response)? 

Please try resetting the preferences to their default state. A corrupted preferences file can sometimes cause all sorts of trouble. I suggest you back up your preferences before resetting them. For steps and more info, please check out this Helpx article: Preferences in Photoshop.

To test whether the issue is GPU-related, turn off the GPU from Edit> Preferences> Performance, uncheck Use Graphics Processor, and restart Photoshop.

Let us know how it goes! 

Cheers!

[TriChas]

I am using 28.6.1 and I noticed this a couple of weeks ago. Split values seperated by a forward slash of the actual and current correction values have ALWAYS been shown since year dot of Photoshop.

No longer they have gone, there is no setting in the info panel to turn this on or off as an option. WHATS GOING ON?

[Aleke]

Hi @TriChas, sorry to hear you're running into issues with Photoshop.

When you get a chance, could you try the suggestions Nikunj shared in his comment above? Also, if you’re able to share a few screenshots of what you’re seeing, that would really help us take a closer look.

Thanks so much!
Alek

[Barry Rudick]

To the best of my knowlege ther is no option in the info panel  to show  original RGB values-slash-RGB values updated from adjusting curves, levels, etc.

[davescm]

It looks like a bug in 26.8.1. If you use an adjustment layer both values show. If you use Image > Adjustments only the resulting value is shown.
I opened PS 25.12.3 to check and in that version both show as expected.

Tested in Windows 11 with RTX3090 GPU.

Dave

[Sameer K]

Thanks for sharing this, @daring_individuality44832, and for verifying this, @davescm. I see this in Ps 26.8.1 and the current Beta. I've shared this with the team for review. 
Best! 
Sameer K

[TriChas]

Hi @Aleke,

I have been a mac operator using Photoshop since 1990 in the print industry. I have used Photoshop most of my working life, everyday. I am very familiar with the general functionality of Photoshop and have encountered many bugs and disasters over that time.

The connection to Nikunj comment is of no relevance, there has never been an option to turn the current and changed values while using a color adjutment tool on or off. I refer to using tools, like Levels, Curves etc.

Attached is a screen shot taken while using Levels on an image, the area under the red arrow should contain the CURRENT values followed by a / then the ADJUSTED values, so a user can see exactly what a before and after color values they will save. The CURRENT values are not displayed, this is the issue.

Its recently changed maybe since 28.6.1, I did not make a note of release updates when it occured. 

Whats the solution to getting the info panel working correctly again.

[Aleke]

Hi @TriChas and @Barry Rudick! Thanks so much for pointing that out, and apologies for missing those details earlier. I have a much clearer picture now of what you meant. We've shared this with the rest of the team, confirmed the bug, and will be looking into it. I’ll also merge your thread with the other reports so we can keep everything organized in one place.

Really appreciate you flagging this and your patience while we work on it!

Alek

[Richard3452012619ot]

I just upgraded to Photoshop 26.9.0 (mac OS 13.5) and the Eyedropper is no longer showing before and after when you have a tool like curves open on the image. I tried the fixes of making sure all layers is checked, makeing sure Show Sampling Ring is checked, use Graphic Processor is checked. Nothing works. Is this a bug?

[Barry Rudick]

Correct. Just checked for that in the current beta and it is not fixed there either.

Install version 26.7 to restore the proper behavior.

[Aleke]

Hi @Richard3452012619ot, welcome to the community!

Could you share a screenshot of how the tool was working before the update and what you're seeing now? That’ll help us take a closer look and figure out what might be going on.

Thanks so much!
Alek

[Barry Rudick]

See P: PS v26.8.1 Info panel doesn't show "before" val... - Adobe Product Community - 15425629 

This has been documented.

[Richard3452012619ot]

[image: both.png]
Top shows how it should work. Eyedropper and color sample values show
before and with curve applied. Bottom doesn't show with curve applied

[mehul_3274]

I am currently having the exact same issue as @TriChas has described. has there been a fix for this yet?

Its imprative we have this back as I also work in print and need to see my before and after values before they're applied. any help will be greatly appreciated.

[ParkAve]

Is there an issue with the Info panel displaying before-and-after color values in real time adjustments

[ORTIZ_MIC]

Trabalho com PHOTOSHOP a muitos anos e SEMPRE trabalhei com essa janela de INFORMAÇÕES com resultados de "antes e depois" durante um ajuste.

Conforme vemos na imagem acima, indiquei em VERDE como é o correto.
Onde durante o ato de ajuste direto vemos o código de RGB da cor antiga e ao lado da "/" vemos o código de cor RGB novo. É assim que deve ser.
Mas, como mostra a imagem da esquerda, está ERRADO, pois durante o ato do ajuste, não aparece a cor RGB nova.
E ambos os PRINTs foram feitos durante o ato de ajuste.

O que devo fazer para que fique da forma correta ?

[intuitive_dancer3536]

I encountered a problem where when using the color sampling tool, the information panel displays the final adjusted colors.

However, my friend's computer is Windows, and using the adjustment layer on her computer, she wants to display the contrast before and after the adjustment. Is this the difference between Mac and Windows? Or is it a problem with my settings?
If it's a system issue, I hope Adobe can solve it.