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15

P: "New Window" of a document doesn't update anymore after the latest PS update

Engaged ,
Aug 05, 2024 Aug 05, 2024

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I constantly use a second window for opened documents (Window > Arrange > New Window), after the recent update (25.11) the second window doesn't seem to update properly. Usually it updates after each brush stroke (with some little delay), currently it doesn't update unless I click on the second window, hit Undo or change some layer visibility (the first video). The second video is from 24.7.4, the second window updates properly.

 

PS version 25.11.0, Windows 10 Pro, AMD Ryzen 7, 64Gb, 2080S. Use Graphic Processor, Multithread Compositing, GPU compositing are on. Tried to turn them off to.

Bug Acknowledged
TOPICS
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correct answers 1 Correct answer

LEGEND , Aug 30, 2024 Aug 30, 2024

Known issue. Use the Navigator window as a workaround.

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correct answers 1 Pinned Reply

Adobe Employee , Aug 05, 2024 Aug 05, 2024

Hi @Sergey Kritskiy

Thank you for sharing the video of the issue. I've passed it along to the team. In the meantime, please continue using the previously working version and follow this post for updates. 

 

^CM

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34 Comments
New Here ,
Jul 30, 2024 Jul 30, 2024

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I'm having an issue with my second monitor. I am an artist who puts a duplicate of my work on a second monitor so that I can record that screen for speed paints (it shows the process without all the zooming in and out). Recently this second window has just stopped updating. I can draw all I want and that screen will not change. For some reason if I undo or transform something then it will update, but the regular brush strokes just don't register for some reason.

 

I made sure that photoshop, my drivers, and everything else is all up to date on my computer. Restarting. But I am at a loss. Does anyone have any insight as to what could be going on? Any help would be greatly appreciated!

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LEGEND ,
Jul 30, 2024 Jul 30, 2024

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I use the Navigator window instead.

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Explorer ,
Aug 02, 2024 Aug 02, 2024

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Hi, as you can see my second monitor is not responding properly to my first one.

Sometimes it responded after I made about 10-15 strokes, sometimes it did not respond at all (I will have to click on the 2nd window, then I would see all the changes made)

 

Is anyone having the same problem? Can this be fixed?

Kapik_0-1722595284325.png

Kapik_1-1722595310886.png

 

 

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Adobe Employee ,
Aug 02, 2024 Aug 02, 2024

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Hey, @Kapik. Thanks for sharing the details. I'll need more info to help you figure this out. Please share the system info from Photoshop Help > System info > Copy and paste into a text document > upload and attach here. 

 

I've failed to recreate this on my machine with 2 additional displays. Please add a video of your workflow. Does this happen with documents of all sizes? What troubleshooting have you tried?

 

I'll move this to discussions for now. Try this:

Go to Photoshop > Settings (CMD + K) > Performance > Advanced Settings > Disable 'GPU Compositing' & restart Photoshop. 

 

Check if it helps & let us know how it goes. Thanks!

Sameer K

(Use '@mention' to tag me when you reply)

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New Here ,
Aug 02, 2024 Aug 02, 2024

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I'm having the same issue, only started within the last week or so.

I use this feature all the time in my process, very frustrated. Will report back if I find out anything

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Explorer ,
Aug 03, 2024 Aug 03, 2024

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 @Sameer K Here's the system info. For some reasons, I cannot attach the text file of the system info so I have to paste all here. I tried to disable the gpu compositing but it didnt work though and it happened to all size of documents.

 

Adobe Photoshop Version: 25.11.0 20240716.r.706 b326a7d x64
Number of Launches: 36
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22631.3880
System architecture: AMD CPU Family:15, Model:1, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3700 MHz
Built-in memory: 32678 MB
Free memory: 20948 MB
Memory available to Photoshop: 25119 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.13.2
SAM SDK Version: 7.7.0-fio
ACP.local Status:
- SDK Version: 3.4.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.2.0.58
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
Open Color IO version: 2.3.2
C2PA library version: adobe_c2pa/0.9.3 c2pa-rs/0.31.0
NGL Version: 1.38.0.10
Chalkboard: Disabled.
D3D12Warp renderer: Disabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
Image tile size: 1028K
Image cache levels: 4
Font Preview: Large
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: AMD Radeon RX 7600 XT
GPUVendor: AMD
AMD Radeon RX 7600 XT UNKNOWN, AMD
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 16,322 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (1920, 1080)
Display scale: 1.25
Main Display
Display Type: SDR
Display Profile: sRGB IEC61966-2.1
Display: 2
Display Bounds: (-1080, 0) -> (0, 1920)
Display scale: 1
Display Type: SDR
Display Profile: sRGB IEC61966-2.1
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start GetSnifferResult

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\\Program Files\\Adobe\\Adobe Photoshop 2024\\sniffer.exe" -baseTimeMS=1805127 -comment=Photoshop Version: Adobe Photoshop 25.11.0 20240716.r.706 b326a7d x64

[637 ms]
Start sniffer 2024-08-03 22:50:47
# Photoshop Version: Adobe Photoshop 25.11.0 20240716.r.706 b326a7d x64
C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe -baseTimeMS=1805127 -comment=Photoshop Version: Adobe Photoshop 25.11.0 20240716.r.706 b326a7d x64

{33 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1.25
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=AMD Radeon RX 7600 XT index=0)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,080, 0) -> (0, 1,920)
Dimensions: (1,080 1,920)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=AMD Radeon RX 7600 XT index=0)

# devices: 1
Device 0
Name: AMD Radeon RX 7600 XT
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 16,322 MB
VRAM: 16,322 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,132 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: AMD
Driver date: 2024-05-08 000000.000000-000
Driver age: 3 months
Driver version: 31.0.24033.1003
Supports UMA: UNSUPPORTED
D3D-ID: 29824
End platform native
{79 ms}

{79 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1.25
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=AMD Radeon RX 7600 XT index=0)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,080, 0) -> (0, 1,920)
Dimensions: (1,080 1,920)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=AMD Radeon RX 7600 XT index=0)

# devices: 1
Device 0
Name: AMD Radeon RX 7600 XT
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 17,115 MB
VRAM: 17,115 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,132 MB
API version: 4.6 (4.6.0 Compatibility Profile Context 24.5.1.240502)
Device version: 4.6 (4.6.0 Compatibility Profile Context 24.5.1.240502)
Vendor name: AMD
Driver date: 2024-05-08 000000.000000-000
Driver age: 3 months
Driver version: 31.0.24033.1003
GLSL version: 4.60 (4.60)
End platform OpenGL
{126 ms}

{126 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: gfx1102
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 17,163 MB
VRAM: 17,163 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (OpenCL 2.1 AMD-APP (3608.0))
Device version: 2.0 (OpenCL 2.0 AMD-APP (3608.0))
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 344 GB / s
Compute score: 1,534.38
Device name string: gfx1102
Device vendor string: Advanced Micro Devices, Inc.
Platform name string: AMD Accelerated Parallel Processing
Platform vendor string: Advanced Micro Devices, Inc.
End platform OpenCL
{555 ms}

Exit code kExitNormal
End sniffer 2024-08-03 22:50:47
[kStatusNormal, kExitNormal]

[637 ms]
Finish RunAllAPIs

[640 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040604094320245440
GUIDBucket:
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (DocumentGraph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2024\
Temporary file path: C:\Users\AFIQSA~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 930.8G, 827.0G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\

Installed components:
ACE.dll ACE 2024/04/09-17:39:42 79.89afe0e 79.89afe0e
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library 2d5dab2
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2024/04/15-06:43:11 79.3070322 79.3070322
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.bccf366 79.bccf366
AdobeXMP.dll Adobe XMP Core 2024/03/12-07:48:23 79.a6a6396 79.a6a6396
AdobeXMPFiles.dll Adobe XMP Files 2024/03/12-07:48:23 79.a6a6396 79.a6a6396
AdobeXMPScript.dll Adobe XMP Script 2024/03/12-07:48:23 79.a6a6396 79.a6a6396
AGM.dll AGM 2024/04/09-17:39:42 79.89afe0e 79.89afe0e
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2024/04/13-13:02:24 79.dc1f980 79.dc1f980
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2024/04/09-17:39:42 79.89afe0e 79.89afe0e
AXE8SharedExpat.dll AXE8SharedExpat 2024/03/14-06:02:47 79.0691bd1 79.0691bd1
AXEDOMCore.dll AXEDOMCore 2024/03/14-06:02:47 79.0691bd1 79.0691bd1
BIB.dll BIB 2024/04/09-17:39:42 79.89afe0e 79.89afe0e
BIBUtils.dll BIBUtils 2024/04/09-17:39:42 79.89afe0e 79.89afe0e
CoolType.dll CoolType 2024/04/09-17:39:42 79.89afe0e 79.89afe0e
CRClient.dll Adobe Crash Reporter Client DLL 14.0.0.202310260823_2e78abe
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll Adobe DVA 2024 24.2.0
dvaadameve.dll Adobe DVA 2024 24.2.0
dvaappsupport.dll Adobe DVA 2024 24.2.0
dvaaudiodevice.dll Adobe DVA 2024 24.2.0
dvaaudiodsp.dll Adobe DVA 2024 24.2.0
dvacore.dll Adobe DVA 2024 24.2.0
dvacrashhandler.dll Adobe DVA 2024 24.2.0
dvaeve.dll Adobe DVA 2024 24.2.0
dvaevefactory.dll Adobe DVA 2024 24.2.0
dvamarshal.dll Adobe DVA 2024 24.2.0
dvamediatypes.dll Adobe DVA 2024 24.2.0
dvametadata.dll Adobe DVA 2024 24.2.0
dvametadataapi.dll Adobe DVA 2024 24.2.0
dvametadataUI.dll Adobe DVA 2024 24.2.0
dvanet.dll Adobe DVA 2024 24.2.0
dvaplayer.dll Adobe DVA 2024 24.2.0
dvascripting.dll Adobe DVA 2024 24.2.0
dvatemporalxmp.dll Adobe DVA 2024 24.2.0
dvatexteditor.dll Adobe DVA 2024 24.2.0
dvatransport.dll Adobe DVA 2024 24.2.0
dvaui.dll Adobe DVA 2024 24.2.0
dvavulcansupport.dll Adobe DVA 2024 24.2.0
dvaworkspace.dll Adobe DVA 2024 24.2.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.4.1-release
dynamiclink.dll Adobe DVA 2024 24.2.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc73.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2024/03/11-13:26:40 79.18e6c99 79.18e6c99
libeay32.dll The OpenSSL Toolkit 1.0.2zg
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll Adobe DVA 2024 24.2.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2024/04/04-23:54:54 79.ff77362 79.ff77362
onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.11
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.11
PSViews.dll Adobe Photoshop 2024 25.11
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zg
SVGRE.dll SVGRE 79.e2a5854 79.e2a5854
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 18.0.1.610b254 18.0.1.610b254
Unified Extensibility Platform uxp-7.4.1-release
UPIC 2.6.0


Required plugins:

Accented Edges 25.11 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 25.11 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 25.11 - from the file “Filter Gallery.8bf”
Average 25.11 - from the file “Average.8bf”
Bas Relief 25.11 - from the file “Filter Gallery.8bf”
BMP 25.11 - from the file “Standard MultiPlugin.8bf”
Camera Raw 16.4 - from the file “Camera Raw.8bi”
Camera Raw Filter 16.4 - from the file “Camera Raw.8bi”
Chalk && Charcoal 25.11 - from the file “Filter Gallery.8bf”
Charcoal 25.11 - from the file “Filter Gallery.8bf”
Chrome 25.11 - from the file “Filter Gallery.8bf”
Cineon 25.11 - from the file “Cineon.8bi”
Clouds 25.11 - from the file “Clouds.8bf”
Color Halftone 25.11 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 25.11 - from the file “Filter Gallery.8bf”
Conté Crayon 25.11 - from the file “Filter Gallery.8bf”
Craquelure 25.11 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 25.11 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 25.11 - from the file “Standard MultiPlugin.8bf”
Crosshatch 25.11 - from the file “Filter Gallery.8bf”
Crystallize 25.11 - from the file “Standard MultiPlugin.8bf”
Cutout 25.11 - from the file “Filter Gallery.8bf”
Dark Strokes 25.11 - from the file “Filter Gallery.8bf”
De-Interlace 25.11 - from the file “Standard MultiPlugin.8bf”
Dicom 25.11 - from the file “Dicom.8bi”
Difference Clouds 25.11 - from the file “Clouds.8bf”
Diffuse Glow 25.11 - from the file “Filter Gallery.8bf”
Displace 25.11 - from the file “Standard MultiPlugin.8bf”
Dry Brush 25.11 - from the file “Filter Gallery.8bf”
Entropy 25.11 - from the file “statistics.8ba”
Export Color Lookup Tables 25.11 - from the file “Export3DLUT.8be”
Extrude 25.11 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 25.11 - from the file “FastCore.8bx”
Fibers 25.11 - from the file “Standard MultiPlugin.8bf”
Film Grain 25.11 - from the file “Filter Gallery.8bf”
Filter Gallery 25.11 - from the file “Filter Gallery.8bf”
Fresco 25.11 - from the file “Filter Gallery.8bf”
Glass 25.11 - from the file “Filter Gallery.8bf”
Glowing Edges 25.11 - from the file “Filter Gallery.8bf”
Grain 25.11 - from the file “Filter Gallery.8bf”
Graphic Pen 25.11 - from the file “Filter Gallery.8bf”
Halftone Pattern 25.11 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 25.11 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 25.11 - from the file “HDRMergeUI.8bf”
HSB/HSL 25.11 - from the file “Standard MultiPlugin.8bf”
IFF Format 25.11 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 25.11 - from the file “Filter Gallery.8bf”
JPEG 2000 25.11 - from the file “JPEG2000.8bi”
Kurtosis 25.11 - from the file “statistics.8ba”
Lens Blur 25.11 - from the file “Lens Blur.8bf”
Lens Correction 25.11 - from the file “Lens Correction.8bf”
Lens Flare 25.11 - from the file “Standard MultiPlugin.8bf”
Liquify 25.11 - from the file “Liquify.8bf”
Matlab Operation 25.11 - from the file “ChannelPort.8bf”
Maximum 25.11 - from the file “statistics.8ba”
Mean 25.11 - from the file “statistics.8ba”
Measurement Core 25.11 - from the file “MeasurementCore.8me”
Median 25.11 - from the file “statistics.8ba”
Mezzotint 25.11 - from the file “Standard MultiPlugin.8bf”
Minimum 25.11 - from the file “statistics.8ba”
MMXCore Routines 25.11 - from the file “MMXCore.8bx”
Mosaic Tiles 25.11 - from the file “Filter Gallery.8bf”
Multiprocessor Support 25.11 - from the file “MultiProcessor Support.8bx”
Neon Glow 25.11 - from the file “Filter Gallery.8bf”
Note Paper 25.11 - from the file “Filter Gallery.8bf”
NTSC Colors 25.11 - from the file “NTSC Colors.8bf”
Ocean Ripple 25.11 - from the file “Filter Gallery.8bf”
OpenEXR 25.11 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 25.11 - from the file “Filter Gallery.8bf”
Palette Knife 25.11 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 25.11 - from the file “Filter Gallery.8bf”
Paths to Illustrator 25.11 - from the file “Standard MultiPlugin.8bf”
PCX 25.11 - from the file “PCX.8bi”
Photocopy 25.11 - from the file “Filter Gallery.8bf”
Picture Package Filter 25.11 - from the file “ChannelPort.8bf”
Pinch 25.11 - from the file “Standard MultiPlugin.8bf”
Pixar 25.11 - from the file “Pixar.8bi”
Plaster 25.11 - from the file “Filter Gallery.8bf”
Plastic Wrap 25.11 - from the file “Filter Gallery.8bf”
Pointillize 25.11 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 25.11 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 25.11 - from the file “PBM.8bi”
Poster Edges 25.11 - from the file “Filter Gallery.8bf”
Radial Blur 25.11 - from the file “Standard MultiPlugin.8bf”
Radiance 25.11 - from the file “Radiance.8bi”
Range 25.11 - from the file “statistics.8ba”
Render Color Lookup Grid 25.11 - from the file “Export3DLUT.8be”
Reticulation 25.11 - from the file “Filter Gallery.8bf”
Ripple 25.11 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 25.11 - from the file “Filter Gallery.8bf”
Save for Web 25.11 - from the file “Save for Web.8be”
ScriptingSupport 25.11 - from the file “ScriptingSupport.8li”
Shear 25.11 - from the file “Standard MultiPlugin.8bf”
Skewness 25.11 - from the file “statistics.8ba”
Smart Blur 25.11 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 25.11 - from the file “Filter Gallery.8bf”
Solarize 25.11 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 25.11 - from the file “Filter Gallery.8bf”
Spherize 25.11 - from the file “Standard MultiPlugin.8bf”
Sponge 25.11 - from the file “Filter Gallery.8bf”
Sprayed Strokes 25.11 - from the file “Filter Gallery.8bf”
Stained Glass 25.11 - from the file “Filter Gallery.8bf”
Stamp 25.11 - from the file “Filter Gallery.8bf”
Standard Deviation 25.11 - from the file “statistics.8ba”
Sumi-e 25.11 - from the file “Filter Gallery.8bf”
Summation 25.11 - from the file “statistics.8ba”
Targa 25.11 - from the file “Standard MultiPlugin.8bf”
Texturizer 25.11 - from the file “Filter Gallery.8bf”
Tiles 25.11 - from the file “Standard MultiPlugin.8bf”
Torn Edges 25.11 - from the file “Filter Gallery.8bf”
Twirl 25.11 - from the file “Standard MultiPlugin.8bf”
Underpainting 25.11 - from the file “Filter Gallery.8bf”
Vanishing Point 25.11 - from the file “VanishingPoint.8bf”
Variance 25.11 - from the file “statistics.8ba”
Water Paper 25.11 - from the file “Filter Gallery.8bf”
Watercolor 25.11 - from the file “Filter Gallery.8bf”
Wave 25.11 - from the file “Standard MultiPlugin.8bf”
WIA Support 25.11 - from the file “WIASupport.8li”
Wind 25.11 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 25.11 - from the file “WBMP.8bi”
ZigZag 25.11 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 7.8.0.20 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-7.8.0\"
CmdN: 1.20.13
UAB: 2.18.0-7
Loaded at: 118 ms - launch time impact: 3660 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder"
Loaded at: 6446 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 30.8.1.0 - from the file "Required Folder"
Content Credentials (Loaded) 0.44.6.0 - from the file "Required Folder"
Loaded at: 5671 ms - launch time impact: 2 ms
CC Libraries Panel (Prepared) 4.6.76.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_76\"
CAPTURE: 2.0.41 STOCK: 4.2.4
In app notifications (Loaded) 2.0.20.0 - from the file "Required Folder"
Loaded at: 6446 ms - launch time impact: 0 ms
Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
Loaded at: 6446 ms - launch time impact: 2 ms
Photoshop Adjustments Panel (Loaded) 2.2.6.0 - from the file "Required Folder"
Loaded at: 6447 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Prepared) 5.8.43.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.4.18.0 - from the file "Required Folder"
Loaded at: 6447 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 5671 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 5672 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2406.101.0.17 - from the file "Required Folder"
Loaded at: 6448 ms - launch time impact: 2 ms
Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder"
Scan time: 0 ms - entries: 33

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_76\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_76\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_76\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_76\manager.html”

Installed TWAIN devices: NONE

 

 

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New Here ,
Aug 03, 2024 Aug 03, 2024

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I have the same issue. Extra windows (opened via "New Window for [document name]") do not update regularly and do not reflect changes made in the currently focused window. They immediately update when focused, though, and also most times when you use the step back command. This is most certainly a bug. Introduced in version 25.11. It does not happen in version 25.9.1. See these other threads reporting the same thing:

 

https://community.adobe.com/t5/photoshop-ecosystem-bugs/photoshop-multiple-windows-of-the-same-file-...
https://community.adobe.com/t5/photoshop-ecosystem-bugs/when-opened-in-a-new-window-documents-do-not...

 

Please address the issue.

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New Here ,
Aug 05, 2024 Aug 05, 2024

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Hi, when you activiate a new window in the workspace (so their are two windows of the same document) the brush stroke does not refresh after releasing the stroke (as it used to). All other tools refresh upon release (transform, move, fill tools etc) but brush stroke does not refresh until you use another tool or click into the second window and zoom and/or modify something on the new windows canvas. I have attached screenshots to illustrate:

 

Canvas not refreshing after release of brush stroke:

Screenshot 2024-08-05 at 9.58.37 AM.png

Canvas refreshes once a different tool is used other than brush: (in this case, marque/move)

Screenshot 2024-08-05 at 9.59.19 AM.png

My specs

Photoshop: CC 25.11.0

Computer:

MBP m2 pro 32gb Sonoma 14.5

and

Macbook Air m3 16gb sonoma 14.5

 

Thanks for your time.

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Adobe Employee ,
Aug 05, 2024 Aug 05, 2024

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Hi @Sergey Kritskiy

Thank you for sharing the video of the issue. I've passed it along to the team. In the meantime, please continue using the previously working version and follow this post for updates. 

 

^CM

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New Here ,
Aug 05, 2024 Aug 05, 2024

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aaaaa.png

I open a new window like arrange -New Window in the Photoshop menu and work on it, but it doesn't display in real time.

In the previous version, the drawing was displayed in real time, making it easy to work with.

After installing the latest version, it is not visible when drawing, such as when clicking back or opening a new window. You have to do something separately for the drawn image to appear.

Is it perhaps an error? Or do I need to change the settings?

Or should I reinstall the previous version?

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Community Expert ,
Aug 05, 2024 Aug 05, 2024

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I can confirm that there is an issue with the 25.11.0 Release. It does not draw in real time. Sometimes it draws the first stroke only after releasing the mouse button, and other times it does not draw at all. In my experience, it draws on the original only after clicking on its tab to switch focus.

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Community Expert ,
Aug 06, 2024 Aug 06, 2024

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New Here ,
Aug 06, 2024 Aug 06, 2024

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Thanks Cmass. I just want to confirming the prior version of photoshop (25.9.1) works fine in terms of refreshing after brushstroke. 25.11.0 doesn't. Happy to upload a video of the behavior on my machine, but I don't have presmission to upload videos on the forum.

Thanks,

Jeff

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Explorer ,
Aug 11, 2024 Aug 11, 2024

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Hi,

I work on a mac Studio, and I have the latest photoshop version installed. OS is also up to date.

I use to work with duplicated windows to see in real time the result of a brush-stroke while I work in a small zoomed area. This is a standard operation that never gave me issue so far.

 

The issue:

It is lagging, or just not updating the twin-window at all. I have to go to the twin-window and click somewhere. Then it does the visual update.

 

I restarted the computer, no effect.

 

I made a screenrecording showing the issue: https://youtu.be/wgefV5WGcrM

 

Anyone with the same issue? Or is there a way to solve this?

Thank you

 

(PS: I mistakenly posted in Discussions threads, Admin can deleted that if necessary)

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New Here ,
Aug 12, 2024 Aug 12, 2024

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I'm having the exact same problem, with no solution so far.

I wish it's fixed soon, as it's a real pain in my working process :o(

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Community Expert ,
Aug 12, 2024 Aug 12, 2024

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Explorer ,
Aug 13, 2024 Aug 13, 2024

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When I am working on an image in Photoshop, I am always using at least one additional view / second window (via Window > Arrange > New Window) with the target scaling, so that while I am working zoomed in, I can watch at the same time how it will look in the target format.

 

With the current Photoshop Version (25.11.0), this suddenly doesn't work anymore. The second window shows the same content of the first window at first, but it isn't updating while I'm working. It not even updates its content on saving.

 

Only when I move that secondary window, it updates the view according to the current progress.

 

I cannot use Photoshop like that and instantly had to downgrade to the version I had used until that broken update. In 25.3.1 everything still works as expected. Please fix this.

 

Operating System is Windows 11, I have way enough RAM (64GB) and a 2070 Super which worked fine with PS until now.

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LEGEND ,
Aug 14, 2024 Aug 14, 2024

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The second window intermittently refreshes, just not with every change.

 

You can try the Navigator panel as a workaround, it appears to refresh correctly.

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Explorer ,
Aug 16, 2024 Aug 16, 2024

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A second window of the same file no longer updates unless focus is changed to that window.

 

This is a serious problem for me, as I draw and paint in Photoshop, and I keep a second window of the same file open to the side (on a different monitor) so that I can see the whole image while I'm working zoomed-in on the main window. This is important so that I can keep track of the composition while working on details. This change means that I don't have a way of doing this, and so I will constantly have to zoom in and out, which is very disruptive to workflow. (And no, the little thumbnail in the Navigator is not adequate to this purpose.)

 

I have worked this way for more than a decade, and I suddenly found this morning that it no longer worked. Photoshop had updated itself a few days ago (which I never configured or agreed to, by the way -- it apparently just turned on auto-updates itself), and now this feature is broken.

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Community Expert ,
Aug 16, 2024 Aug 16, 2024

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Explorer ,
Aug 20, 2024 Aug 20, 2024

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Any updates on this? This issue seemed to be tracked as a bug over 2 weeks ago but the issue still persists today. 

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New Here ,
Aug 20, 2024 Aug 20, 2024

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Issue persists, support non-existent. Seems that they're implementing
plenty of garbage never wanted or asked for, but I'm watching functionality
slowly crumble.

Hope they fix this soon, it's such a needless bug

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LEGEND ,
Aug 20, 2024 Aug 20, 2024

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I posted a workaround above. Its a bug, bugs happen, it will get fixed.

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Explorer ,
Aug 30, 2024 Aug 30, 2024

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just updated to the latest version, rebooted mac, but didn't fix it.

anyone seeing this? the second window doesn't update intil i click on it, that's not how it's always worked.

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Explorer ,
Aug 30, 2024 Aug 30, 2024

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reverted to 25.9.0 and the bug is not there so i don't think it's my system

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