P: Remove Tool Not Working Update 24.6

Thanks a lot, I see if it works with the option that you've recommend and if not then I'll email you as soon as possible, thanks 🙏 again

Hello - Photoshop team here.
@josetphoto @Dawn26748925htc0 
Thank you for letting us know about the issue you'e experiencing.
We have not been able to reproduce this at HQ yet. It would help us to know more about your system and when(if) the behavior changed from good-results to the yucky smudge.

1. Could you please paste your System Info (Help > System Info... [Copy]) into a direct message to me or send to me by email?  meredith. at. Adobe  dot. com

2. Did the Remove Tool used to work? If so, what build did you first see the bad behavior? 
   If possible, copy the first line from System Info that looks like this: Adobe Photoshop Version: 24.7.0 20230612.m.2205 
   please note if you are using or have used the Photoshop Beta.

3. What is the color mode/bit depth of your file. (Example: RGB/8 - as shown in the document name tab at the top of your image.)

4. Does it still occur if Preferences > Image Processing > Remove Tool Processing =  More Stable?
   ( I see that does not solve the issue for @Dawn26748925htc0 )

Thank you for your assistance!
Meredith

Thanks 🙏 I'll try it out and see what happens

I'm having the same issue with the remove tool. It seems to work correctly sometimes, other times it leaves a brown smudge. (Yesterday it worked well about 80% of the time; today it's worked about 20% of the time). I've tried reinstalling PSCC 26.4 and have also gone into Preferences to make the Image Processing "More Stable" per the suggestion, but it continues to function inconsistently.

Will pass on to the team to look into.

@josetphoto 

Try this from Help:

https://helpx.adobe.com/photoshop/using/retouching-repairing-images.html

Jane

I did has you said and it's still not working not even with Photoshop's default preferences, it might be a bug...I'm going to re-install the previous version and see what happens and I'll let you know what happens

..

@josetphoto the remove tool is working fine for me with Photoshop version 24.6, have you tried manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to backup your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

remove tool is not working , just leaves a mess