Participant

P: Save For Web - "A write permissions error has occurred" - on macOS (Dropbox issue)

Forum|Forum|5 years ago
December 16, 2020
52 replies
28214 views

Can not export any legacy formats.
I have enabled photoshop 2021 in the systems security permissions for full disk access and the same for files and folders and accessibility, after having read some of the previous advice on here for older versions of photoshop and OS, but to no avail. An error message appears every time I try to save for web legacy - It's an animated GIF I'm trying to export. An incredibly frustrating fault that needs to be addressed soon!

{PS-75070}

macOS

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S

sbradom

Known Participant

I am on a Mac Pro late 2013 running Photoshop 22.3. When trying to save an image for web to a desktop folder I get an error "Could not complete this operation, A write permissions error has occurred". Can anyone help me fix this issue?

Nancy OShea

Community Expert

DO NOT use legacy Save For Web. It's called 'legacy' for a reason.

Use File > Export > Export As...

If you're trying to export an animated GIF, use fewer frames in your animation and/or reduce height & width to reduce bandwidth (file size).

Nancy O'Shea— Product User & Community Expert

M

Megan1967

Participant

I figured it out!!!!! You can't have any symbols like underscores in the file name!!!! Or spaces between words.

Florido del Matorral

Participant

Sigue sin funcionar a pesar de no poner símbolos en el nombre de archivo. Incluso habiendo actualizado Ps hoy.

K

Kevin.Starbird

Participating Frequently

Same problem here. 2012 Mac Pro running Mojave on an administrator account. Was working fine, and then it wasn't, with no discernable changes to account for it. Have nuked settings (Cmd-Opt-Shift when clicking to start App), added to Full Disk Access in Security, tried the Option "Reset" and "Remember" trick, rebooted more times than I care to admit, and even ran disk utility thinking maybe I needed to repair permissions, and still nothing. Working on animated gifs and using the "Preview" workaround, but it's annoying and time-consuming. I know this is a legacy feature, but there's no other way to output an animated gif, so forced to use it. Anyone know if PSDs saved in 2021 will open in previous versions? May need to walk back to an older version until it's fixed.

Florido del Matorral

Participant

Me ocurre lo mismo en Windows 10 x64, ¡Solución ya! Señores de Adobe. ¡Ya!

O

ollewolfgang

Participating Frequently

I have this issue as well. Big Sur 11.2 and Photoshop 22.3.0.

My workaround has been to hit the Preview-button in Save for Web dialogue and from that page save the image file.

Everytime Photoshop or OS updates I am hoping it will be fixed, but so far no luck...

A

Anna_The_Art_Professor

Participant

I ended up saving from the Preview window. Great workaround! I too hope the updates will fix this soon...do you think going back to an older version of PSD would be a good idea?

O

ollewolfgang

Participating Frequently

I rolled back to 22.0 but it didn't work for me.

I am running the new M1 chip so perhaps that's an issue as well.

A

APST

Participant

Seit geraumer Zeit ist es nicht mehr möglich die Funktion "Für WEB speichern" zu verwenden. Es erscheint immer die Fehlermeldung: Der vorgang konnte nicht abgeschlossen werden. Ein Schreibzugriffsfehler ist aufgetreten.

Rechte mäßig hat sich nichts geänder auf meinem MAC. Deinstallieren und neu Installieren sowie PS im gesicherten Modus starten hat auch alles nichts gebracht! Hat das Problem noch jemand? Oder jemand eine Lösung. Danke!

Derek Cross

Community Expert

Try using instead: File > Export > Export As...

A

APST

Participant

Ja sure.. i know this workflow. But i can`t edit in this mode the pic size. (e.g. i need the pic in 600x400 px) - this is the reason, why i will use the save process for web 😞

robingasheville1

Participant

Same or similar issue with 2021 Photoshop. My workflow is to Save to Web to a PNG-24. It does go to that screen but then saves as HTML. This is on a MacBook Pro running OS Catalina. My old iMac, running OS High Sierra (because its too old to upgrade from there), and running Photoshop 2020, saves to PNG-24 just fine.I've looked everywhere and compared psd versions, preferences, etc. and cannot find a setting that is somehow different.

My work around in the 2021 is a simple "Export As" (vs Save for Web Legacy) but my question is: does that give me a PNG-24? It just says "PNG" in the format.

V

Vibrant_detail16B8

Participating Frequently

I had the same problem, and what helped me was holding down the alt key in the save for web dialog - that changes the Cancel and Done buttons to Reset and Remember. Clicking on those made the problem go away.

A

Anna_The_Art_Professor

Participant

I am also having this error. I have reset, restarted, given permissions, made the files smaller...nothing works. Please address! My students are starting to think I don't know what I am doing 😉 Thank you.

J

Jack5FD1

Participant

Error message in popup window when you click the "save" button in "save for web (legacy)":

Adobe Save for Web Error

Could not complete this operation. A write permissions error has occurred.

Tried saving in many different folders, and new folders, inside and outside of dropbox. Restarted everything, updated to latest PS version 22.2.0. Macbook pro Big Sur 11.2.1. The image I'm trying to export is an animated gif.

J

JOEPOWELL

Participant

same issue... ugh so frustrating

D

default1ufk3te8jdxl

Participant

Hi there.

I also have same/similar issue. My error message is: ADOBE SAVE FOR WEB ERROR - could not complete this operation. A write permissions error has occurred. My aim is to export some slices.

My operating software is Big Sur on MAC.

I reset my photoshop 2021 preferences - did not help.

Also checked my systems security permissions. Under security & privacy, photoshop 21 has all access under accessibility and files and folders.

Don't know what to do now. Please help.

Daniel

J

jazzp

Participant

Hi,

I am having the same issue.

I am on MacOS Catalina Version 10.15.7 & Photoshop 2021 (tried on both 22.2 & 22.1).

Recieving this message when I slice a medium size image and try to export for web:

I have done all of the trouble-shooting things suggested on all the threads and nothing has worked ! 😞

I am now testing installing an earlier version of Photoshop to try and get the job done for now.

Alan_James

Participant

I have the same error using the Save to Web: Write permissions error - Photoshop 2021 version 22.2 on macOS Catalina

The only reason for using this is to avoid having to change the image size before exporting. Exporting to PNG or JPG still works. I like the old workflow, but I guess I'll have to learn a new one.

...Alan

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