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P: Save, Save a Copy dialog non-functional on macOS 13 Photoshop 24.0

Community Beginner ,
Oct 27, 2022 Oct 27, 2022

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Mac Studio M1 MAX, macOS 13, Photoshop 24.0

M1 Edition:

By default, the Save Copy window is cluttered and cannot be saved.

Intel Edition:

Save copy window is normal, but the Save As window is messed up.

 

In the preferences, change to the traditional save as window and everything goes back to normal.

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correct answers 1 Pinned Reply

Adobe Employee , Nov 22, 2022 Nov 22, 2022

This issue should be addressed with the 24.0.1 update. Update Photoshop.

Status Fixed

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New Here ,
Nov 08, 2022 Nov 08, 2022

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Bug de la commande "Enregistrer sous" avec Photoshop 2023 sous Mac OS Ventura. L'appli se bloque et le bouton enregistrer est grisé (voir capture d'écran). Obligé de forcer à quitter. Nous sommes plusieurs graphistes dans ce cas. 

Cela fait fait cela sur un Imac qui date de 2 ans : 3,7 GHz Intel Core i5 6 cœurs. 

En revanche pas de problème sur un Mac book Pro avec les nouvelles Puce M1 max. 

Comment régler ce problème ? 

 

Réponse de l'assistance Adobe (mais qui ne fonctionne pas) : 

1. Appuyez sur la touche esc pour faire disparaître la boîte de dialogue non fonctionnelle;

2.Choisissez Fichier; 

3. Enregistrer  puis cliquez sur le bouton fléché pour développer la boîte de dialogue;

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Community Expert ,
Nov 08, 2022 Nov 08, 2022

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Hi

Take a look at the known issues with Photoshop 24.0 and macOS Ventura

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-ventura.html

2022-11-08 17_47_42-Photoshop and Ventura _ macOS 13 — Mozilla Firefox.png

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New Here ,
Nov 09, 2022 Nov 09, 2022

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Photoshop 24.0.0 Mac Desktop OS Venture 13.0 "Save a Copy" broken - "Save" button remains grayed out and partially outside its container. "Cancel" button does not function, either. Must hit "escape" to get out of the tailspin.

The dropdown menu, aw well, extends well to the right outside the container window - but it IS possible to select an option.

Upon selecting the option, the expected result is to be able to SAVE the file.

To no avail, however, as "Save" remains grayed out and unavailable. Impossible to save. Impossible to Cancel.

Screenshot 2022-11-09 at 9.34.31 AM.png

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Community Expert ,
Nov 09, 2022 Nov 09, 2022

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Hi

Take a look at the known issues with Photoshop 24.0 and macOS Ventura

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-ventura.html

2022-11-08 17_47_42-Photoshop and Ventura _ macOS 13 — Mozilla Firefox.png

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New Here ,
Nov 09, 2022 Nov 09, 2022

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hi! 

after the update, photoshop saves me only one photo. after which it no longer saves anything on the computer, the save button is not selectable and neither is '' save as ''. to save I have to close everything and reopen and do it for each photo I want to save. can someone help me to fix the problem? thank you.

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Community Expert ,
Nov 09, 2022 Nov 09, 2022

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Try resetting the preferences 

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Guest
Nov 14, 2022 Nov 14, 2022

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My pc Macbook Pro 2021 16' 1 TB SSD

I have the latest version of Photoshop from CreativeCloud

When I want to save as my work it actually doesnt work because this tab is very small and I cant scale it or choose anything, how can I work? Please help me guys 🙂 I attach screenshot to be clear.

Actually I cant press anyting to fix it for example "return". The only thing what I can do is press "Esc" button everytime. I hope you see this on screen that it must be bigger and I could scale it or see Save button at least

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New Here ,
Nov 15, 2022 Nov 15, 2022

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Me pasa lo mismo. Alguna solución???

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New Here ,
Nov 15, 2022 Nov 15, 2022

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photoshop 2023 does not allow saving projects

On Mac (Apple), the latest update does not allow saving projects in Photoshop format.

I have read other users with the same problem.

ERROR.png

Aid?

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Community Expert ,
Nov 15, 2022 Nov 15, 2022

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Community Expert ,
Nov 15, 2022 Nov 15, 2022

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Hi! I'm merging with main topic, so that you'll be alerted when something happens.

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Community Expert ,
Nov 15, 2022 Nov 15, 2022

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Hola, please vote on the thread I'm merging your message with.

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New Here ,
Nov 15, 2022 Nov 15, 2022

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bonjour je n'arrive plus à enregistrer sous avec photoshop ma fenetre est coupée et ne répond plusCapture d’écran 2022-11-15 à 13.32.34.png

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Community Expert ,
Nov 15, 2022 Nov 15, 2022

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New Here ,
Nov 15, 2022 Nov 15, 2022

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I am seeing a recurrent bug on my Adobe PS 2023 release 24.0, where I can't save an alterated image - see attachment. A screenshot of the app's performance is also attached. 

I've rebooted my MacBook Pro 2022 - and it has the most up-to-date macOS Ventura 13.0.1. I also uninstalled and re-installed the PS twice via Adobe Creative Cloud (version 5.9.0.373). 

 

Any help to solve this bug will be appreciated. 

 

Thanks, Gabriel.

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New Here ,
Nov 15, 2022 Nov 15, 2022

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Holaaa
Desde la última actualización a mi me pasa lo mismo...Captura de pantalla 2022-11-16 a las 8.02.01.png

 

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Community Expert ,
Nov 16, 2022 Nov 16, 2022

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Hi, @Gabe Costta Photo does the suggestion that Jeffrey posted: "hit the esc key to dismiss the non-functional dialog. Choose File > Save... then click the arrow button to expand the dialog" not work for you? 

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New Here ,
Nov 16, 2022 Nov 16, 2022

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no buddy. i tried several times and dosent work =(

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New Here ,
Nov 16, 2022 Nov 16, 2022

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Well, hit the esc key results to dismiss the non functional dialog. Tks much! But i cant save any modifications =( at all...

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New Here ,
Nov 16, 2022 Nov 16, 2022

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Même problème, impossible d'"enregistrer sous" voire même d'enregistrer simplement mon travail

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Community Beginner ,
Nov 16, 2022 Nov 16, 2022

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Hi, I can not click on save in after I click on save as to save my file as jpeg or ppng or whatever format I want o. Because the button is out of dialog box. I am version using 23.5.2 but I also used downgraded version too to 24 but I think, the reason of this thing may because of Macos Ventura 13.0 too.I don't know how to deal with since I have got too many jobs to handle in my hand. Can you find a urgent solution to this please. I attached my screen shot too.

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Community Expert ,
Nov 17, 2022 Nov 17, 2022

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Community Expert ,
Nov 17, 2022 Nov 17, 2022

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hit the Esc key to dismiss the non-functional dialog. Choose File > Save... then select the arrow button beside file location to expand the dialog

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Community Beginner ,
Nov 17, 2022 Nov 17, 2022

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The dialogue box extends but it still doesnt save my document as other file formats. Save button doesnt work. 

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Community Beginner ,
Nov 17, 2022 Nov 17, 2022

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This problem is huge right now and people are complaining about the issue to you and your advise is to expand a non working dilogue box by clickin arrow and posting the known issues about ventura kind of list?! I am so sorry to say it but I am disappointed a lot...

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