• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
20

P: Save, Save a Copy dialog non-functional on macOS 13 Photoshop 24.0

Community Beginner ,
Oct 27, 2022 Oct 27, 2022

Copy link to clipboard

Copied

Mac Studio M1 MAX, macOS 13, Photoshop 24.0

M1 Edition:

By default, the Save Copy window is cluttered and cannot be saved.

Intel Edition:

Save copy window is normal, but the Save As window is messed up.

 

In the preferences, change to the traditional save as window and everything goes back to normal.

Bug Fixed
TOPICS
macOS

Views

14.9K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Nov 22, 2022 Nov 22, 2022

This issue should be addressed with the 24.0.1 update. Update Photoshop.

Status Fixed

Votes

Translate

Translate
66 Comments
Community Expert ,
Nov 17, 2022 Nov 17, 2022

Copy link to clipboard

Copied

Hi, From some attached images, it seems that the down pointing arrow is not available in the SAVE A COPY... sheet, but, might it be available in the SAVE... sheet., hence the specific wording on Jeffrey's answer. (I'm on a PC at the moment, will need to find some time on my Mac later today, but I'm not on Ventura yet)

Votes

Translate

Translate

Report

Report
New Here ,
Nov 17, 2022 Nov 17, 2022

Copy link to clipboard

Copied

A mi me pasa exactamente lo mismo y ya he reinstalado y sigue igual

Votes

Translate

Translate

Report

Report
Community Expert ,
Nov 17, 2022 Nov 17, 2022

Copy link to clipboard

Copied

Go to Mac System Preferences/Security and Privacy and make sure Photoshop is listed and checked under "Full Disk Access".

Votes

Translate

Translate

Report

Report
Community Beginner ,
Nov 18, 2022 Nov 18, 2022

Copy link to clipboard

Copied

RISOLTO!!!!! Fatto adesso ultimissimo aggiornamento di Photoshop. Ora riesco a salvare! Grazie

Votes

Translate

Translate

Report

Report
New Here ,
Nov 18, 2022 Nov 18, 2022

Copy link to clipboard

Copied

nope =(

Votes

Translate

Translate

Report

Report
Community Beginner ,
Nov 18, 2022 Nov 18, 2022

Copy link to clipboard

Copied

Aggiornamento fatto questa mattina. Release 24.0.1. Ora funziona

Votes

Translate

Translate

Report

Report
New Here ,
Nov 18, 2022 Nov 18, 2022

Copy link to clipboard

Copied

Bien que l'ayant attendue presque 10 jours, après la mise à jour de ce matin, plus de problème ! 

Félicitations aux ingénieurs

Votes

Translate

Translate

Report

Report
New Here ,
Nov 18, 2022 Nov 18, 2022

Copy link to clipboard

Copied

Hola, tuve el mismo problema y lo resolví de la siguiente forma

Ve a Photoshop - Preferencias - Opciones para guardar archivos 

Ahi, tienes que seleccionar "habilitar guardar como antiguo" y problema resuelto

Votes

Translate

Translate

Report

Report
Community Expert ,
Nov 19, 2022 Nov 19, 2022

Copy link to clipboard

Copied

Hi, good news, @Yu26820679rwu0 and all affected users: Photoshop 24.0.1 is out with a fix for this issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

Run the update from your Creative Cloud desktop application and report if it cures your problem.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Nov 22, 2022 Nov 22, 2022

Copy link to clipboard

Copied

This issue should be addressed with the 24.0.1 update. Update Photoshop.

Status Fixed

Votes

Translate

Translate

Report

Report
New Here ,
Dec 12, 2022 Dec 12, 2022

Copy link to clipboard

Copied

Pudiste resolver el problema? me pasa lo mismo solo con PS

Votes

Translate

Translate

Report

Report
Community Expert ,
Dec 12, 2022 Dec 12, 2022

Copy link to clipboard

Copied

@pedrollobet Did you install the update as noted by Jeffrey?

Votes

Translate

Translate

Report

Report
New Here ,
Dec 12, 2022 Dec 12, 2022

Copy link to clipboard

Copied

I did the update and the problem persists, I don't want to go down to Monterrey because of all that it implies.

Votes

Translate

Translate

Report

Report
New Here ,
Dec 13, 2022 Dec 13, 2022

Copy link to clipboard

Copied

yes, directly with the adobe operator!

Votes

Translate

Translate

Report

Report
New Here ,
Dec 20, 2022 Dec 20, 2022

Copy link to clipboard

Copied

Like the rest of you, my workflow (Save as PDF or Jpeg) has been completely messed up since I updated a month ago. Now, I see a new Photoshop update. I'm afraid to do the update, fearing things might get worse. Does the Dec. V24.1 update rectify these issues? I use Mac Ventura. Thanks!

Votes

Translate

Translate

Report

Report
New Here ,
Dec 20, 2022 Dec 20, 2022

Copy link to clipboard

Copied

LATEST
I solved this problem with the adobe technician! 3 times. Hope the last was
the very last time 😅

Votes

Translate

Translate

Report

Report