working on Catalina OS. saving file extension works now but does not save over jpg when saving it creates a copy which is annoying and time consuming to fix
I have and that was last year and this year they (adobe) say the bug is fixed (it is not) I show them the proof and they bump it up the line and then close the issue.
@Johan_Elzenga I'm going to assume you have access to insider information you've agreed to keep secret. If that's the case I'm glad to hear this, though I'm still annoyed it's taken over a year and we're still waiting
Sorry for the delay in response. As I checked with my resources, the latest version Photoshop has a compatibility issue with the Mac OS which does not allow Photoshop to use save as copy feature. Our engineers are currently working with Apple on the same. However, as a workaround, we suggest you to roll back to the previous version Photoshop where you can use the save as copy feature normally as you do. Once the issue is fixed, you will be notified with an update to the app through creative cloud app.
trying to get a link to the old version that works
Adobe
Open the Creative Cloud app, click the ••• button to the right of the desired app, and choose Other Versions from the pop-up menu. In the list that appears, find the older version 21.2.5
Lora, my wording was poor. Been making a living in PS for 31 years. Of COURSE I know you can't save a layered jpg. My point is you can't save over an existing jpg FROM a layered file without it adding "copy"
Thank you Frank. You're the first official poster here from Adobe. This thread dates back to October 2019. Seems there ought to be a more meaningful/direct way to engage Adobe rather than a thread that goes on for over 16 pages before anyone in an official capacity steps in. I appreciate this will be resolved!
yes, as well as opening a .jpg, added layers then doing a save as. The .jpg didn't have copy in the title. Then if you want to save the layered file it has to be either a .tif or .psd
Lora, did you then attempt to save over the existing JPG file? If so, you're the lone person who isn't affected by this bug. Please site your system configuration, PS version, etc. Thanks.
Kudos. We've seen some stuff. I have to admit I've been burned by my Photoshop/Wacom driver/MacOS setup too many times with updates breaking something. I confess I haven't gone to Big Sur yet. If you haven't run into any issues, is it worth the risk for me?
@2stepbay FYI Frank is not a Adobe employee. However, you should note that several Adobe employees have in fact posted on this thread, and continue to do so. What they cannot do is to take the time to repeat over and over what they have said every time a new poster pops up. One of the problems is that this thread has become very long, so posters probably do not go back through it to discover what Adobe actually has already said. John Elzenga is correct in that Adobe IS in fact working on this issue and has every motivation they need to get it resolved as quickly as possible. He is very knowledgeable about Adobe, Adobe products, and does know whereof he speaks. Enough "ink has been spilled" about this; it will be fixed, and it will be fixed as quickly as the programmers figure it out. They are NOT asleep at their desks!
Another poster, lora cawkins, wrote yesterday (March 14) asserting that Adobe does not monitor this forum; that is incorrect. Read through the 16 or 17 pages of this thread and you will see that Adobe employees do, in fact, read and respond to this and do, in fact, have close contact with appropriate departments inside Adobe to urge repair of problems.
@scott_cocking Your comment amounts to an ad hominem attack, which is not allowed on this forum. Nothing that I wrote is "useless" and in fact is entirely correct. I am not sure what your particular "beef" is against me or my comments, but I advise you to either be polite and civil or take your remarks to some other place that does not mind that sort of stuff. You have actually on been on this forum for a very few months; perhaps you came here just looking for a fight!
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