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P: Select Color Range Crashes

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Engaged ,
Oct 08, 2015 Oct 08, 2015

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When ever I select a color in SELECT / COLOR RANGE and use the shift key to add as I am clicking the image, Photoshop crashes. never happened to me before until this update and it is getting annoying.

Bug Fixed
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macOS, Windows

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Adobe Employee , Nov 30, 2015 Nov 30, 2015
This should be solved by the CC 2015.1 update that was released today: https://blogs.adobe.com/photoshop/201...

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LEGEND ,
Oct 08, 2015 Oct 08, 2015

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Which version of Photoshop are you using?
Which OS version are you using?

Have you installed all the Photoshop and OS updates?

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Engaged ,
Oct 08, 2015 Oct 08, 2015

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Adobe Photoshop Version: 2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107 x64

Operating System: Windows 8.1 64-bit
Version: 8.1 or greaterSystem architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3392 MHz
Built-in memory: 8131 MB
Free memory: 2551 MB
Memory available to Photoshop: 7046 MB
Memory used by Photoshop: 60 %

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Adobe Employee ,
Oct 08, 2015 Oct 08, 2015

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Our QE folks are investigating. Thanks!

Senior Product Manager - Customer Advocacy - Digital Imaging

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Engaged ,
Oct 08, 2015 Oct 08, 2015

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I took pictures of our 90 employees, yeah i know, not as many as adobe or others, but all in front of a green screen for use with our website.

been a struggle for each one as it crashes 4 or 5 times before i can get it to work on one person, then it does it again.

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LEGEND ,
Nov 21, 2015 Nov 21, 2015

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Photoshop unexpectedly crashes when using Selection->ColorRange with following settings:

- Select: sampled colors

- Fuziness: 0

- Eyedropper type: add to sample.

The problem occurs when eyedropper is continuously (by pressing and holding the left mouse button) guided over the image.

After few seconds of such guidance the Photoshop application unexpectedly crashes.

This occurs not for all images.

This one leads to crash:

http://wall.alphacoders.com/big.php?i...

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Adobe Employee ,
Nov 30, 2015 Nov 30, 2015

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This should be solved by the CC 2015.1 update that was released today: https://blogs.adobe.com/photoshop/201...

Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
Sep 16, 2017 Sep 16, 2017

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I have had 2 new versions since this was posted and I still have the problem! Windows 7, 64 bit, 16gig ram

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Explorer ,
Jan 21, 2021 Jan 21, 2021

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Still have this issue in Photoshop v 22.2.1

Mac Big Sur

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Engaged ,
Jan 21, 2021 Jan 21, 2021

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switched to Mac 4.5 years ago. no isses so far.

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Engaged ,
Jan 21, 2021 Jan 21, 2021

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I am going to have to check this out because I have had no issues in Catalina. have not updated this mac to big sur, my others yes, but no adobe on them.

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