P: Straighten Layer: Small problem with script error messages

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LEGEND ,
Aug 01, 2014 Aug 01, 2014

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This is a small bug I've noticed.
When I have selected a layer with turned off visibility and I use the ruler straighten command, a message appears saying:
Error 8800: General Photoshop Error occurred. This functionality may not be available in this version of Photoshop. The command "Transform" is not currently available.
Line: 217
-> layerRef.rotate( angle *180.0/Math.PI);

It should be swapped with a different message saying that you can't rotate a turned off layer.

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macOS , Windows

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correct answers 1 Correct answer

Adobe Employee , Jun 15, 2015 Jun 15, 2015
This should be fixed in the Photoshop CC (2015) update.

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7 Comments
Explorer ,
Dec 22, 2014 Dec 22, 2014

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Also happening here; occurs with Photoshop CC 2014, Photoshop CC, and Photoshop CS6

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Adobe Employee ,
Dec 22, 2014 Dec 22, 2014

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Thanks. I don't think this is new to CC. Looks like this goes back to CS6 at least. We'll look into it.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Explorer ,
Dec 22, 2014 Dec 22, 2014

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Thanks for the quick response!

More details: the error happened when trying to straighten a scanned image of a form.

More feedback: the error message is stunningly uninformative and provides the user with the barest minimum of detail to figure out the cause or solution.

My solution: I discovered that the image was a Bitmap and the background layer was locked. When I converted it to Grayscale, the image straightened without the error.

Even more feedback: Since all the Photoshop versions mentioned won't do much with a locked Bitmap image, why not provide your customers with more informative error messages, even "Hey, dummy, Photoshop can't straighten a bitmap image." All jesting aside, offering to convert the image before straightening would be a more user-friendly approach.

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Adobe Employee ,
Dec 22, 2014 Dec 22, 2014

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Correct. The solution is the disable the straighten button if the context doesn't allow it or provide a better user facing error.

Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Jan 14, 2015 Jan 14, 2015

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Impossible to use the "Straighten the layer" !
I subscribed for a month, and I have the same problem, I'd like Adobe corrects the error. Thank's

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Adobe Employee ,
Jun 15, 2015 Jun 15, 2015

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This should be fixed in the Photoshop CC (2015) update.

Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Jul 30, 2015 Jul 30, 2015

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It is NOT fixed in PS CC 2015.

I still have the same problem when I try to run scripts that worked perfectly in PS CC 2014.

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