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P: Text input cursor disappeared in File Info

Forum|Forum|5 years ago
March 24, 2020
12 replies
1619 views

The text input cursor is not visible in Photoshop CC File Info IPTC boxes when using dark mode on MacOS. This change happened around the Jan/Feb CC 2020 update and has not been fixed yet.

macOS

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Lynette222742365pjb

Participant

I no longer see a cursor when typing information into File Info. I'd been typing away normally and then suddenly realized it was gone. I can select letters, words, and spaces in gray to help me see where the cursor is supposed to be. And I can guess and add/deleted text by hoping I'm in the right place. But the cursor itself is invisible when I place it within the text. How do I get it back? I'm on a 24" iMac with M1 chip, Monterey OS, Photoshop 23.0.2 Release.

Ranjisha Sengupta

Legend

Hi there,

Sorry to hear about the trouble experienced with the missing cursor. Since when are you noticing this? Would you mind updating Photoshop to version 23.1? When you are inserting the cursor you are unable to see it but if you type does it show on the same spot? Did you try re-installing the software? Can you attach a screenshot of the Text dialog box? We are here to help just need more info.

Thanks,

Ranjisha

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Lynette222742365pjb

Participant

Thank you, Ranjisha, for your reply. I just now updated Photoshop to version 23.1 and the problem remains. FYI, I have been using Photoshop 2022 for only 3 weeks or so; Adobe tech support had helped me install 2022 after finding that the 2018 verison I'd been using on my older iMac didn't open on the new iMac I purchased having the M1 chip and running Monterey. Photoshop 2022 seemed to be just fine, and the curor was appearing in the Get Info window as expected for a few days. Then all of a sudden when I was working on a file I realized the cursor had disappeared, even though it had just been there. I am unaware of any keyboard command or other action I might have taken inadvertently to cause it to disappear. (By accident I once had hit Command-L in Apple's Mail program, which causes read e-mail messages to disappear until I hit Command-L again to reverse it - something I didn't know would happen - and it tooks weeks to figure that out since it is a little-known fact that even most Apple tech support staff doesn't seem to know. I wondered it something similar had happened with Photoshop.) Nothing I tried brought the cursor back. I have not tried to reinstall Photoshop, though I could. The first screenshot shows what I am seeing when I place the cursor in the Description box between the "c" and "y" in "Acylic" so that I can correct the spelling by adding an "r". The cursor is invisible even though it is there. The second screenshot shows that I get a gray background when I select a word, so at least that shows up. Curious that the cursor isn't appearing, though. Other than this issue, I currently am not experiencing any other problems with Photoshop. -Lynette

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David Wollmann

Participating Frequently

Thanks Jeffrey, that is what I'm seeing too, it is the Mid and Light gray Interface mode in Photoshop that are affected, when switching macOS between Light and Dark it has no effect. I looked at Photoshop version 21 and 22.5.1.

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J453

Legend

Still an issue when you set the Photoshop color theme to lightest shade. It was fixed in the case where macOS set to Dark Mode and Photoshop color them is set to one of the dark modes.

Be sure to hit the "Upvote" button at the top if you're affected by this issue.

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innovative_ninja1674

Inspiring

My cursor is not showing up when I write meta data into a File Info.

I have to guess where it is. It's invisible.

Photoshop 22.1.1.

janeverhard

Participant

I am working with the latest Mac OS Big Sur 11.1 and with the latest Photoshop update.

When I want to fill in the File Info my cursos disappered. When I change the color of the interface to dark gray, the cursor in File Info returns.

The same in Bridge. Command I gives me the File Info screen, as in Photoshop, but no cursor. And when I change the interface color to Dark Gray the cursor returns.

Until now this bug isn't fixed. When will this happen??