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P: Unable to access taskbar when using Photoshop 24.2.0 on Windows 11

Community Beginner ,
Feb 24, 2023 Feb 24, 2023

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Using Windows 11 version 22H2. Taskbar is set to autohide.
Have just updated Photoshop from v 24.1.1 to v 24.2.0 .
When using Photoshop, hovering the mouse at the bottom of the screen does not make the taskbar appear.

I have now rolled back to Photoshop v 24.1.1, and the taskbar now re-appears when I hover the mouse at the bottom of the screen.

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correct answers 1 Pinned Reply

Adobe Employee , Apr 20, 2023 Apr 20, 2023

Hi all,

 

We're happy to announce the release of Photoshop 24.4.1. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 24.4.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Status Fixed

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Adobe Employee ,
Feb 24, 2023 Feb 24, 2023

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Hi @allachie9 testing here on Win11 with 24.1.1 and taskbar set to auto hide and Ps works as expected.  Updating to 24.2 and auto hide still works as expected.

 

It might help if you make sure nothing has changed in your Win11 settings as the update of Ps to 24.2 should not effect this.

 

Thank you,

Cory

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Community Beginner ,
Feb 24, 2023 Feb 24, 2023

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Hi Cory, thanks for your reply.
I was pretty sure that no settings had changed in Win 11, especially in the behaviour of the taskbar, but I've just checked again. Everything appears to be exactly as it was.
So . . . I've just updated to v24.2.0 again, and the same problem as before. The taskbar will not appear when I hover the mouse at the bottom of the screen. Very strange.
Thanks,

Alan.

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Adobe Employee ,
Feb 24, 2023 Feb 24, 2023

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Is your Ps in full screen mode or are you able to see some of your dekstiop?

 

Thank you,

Cory

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Community Beginner ,
Feb 24, 2023 Feb 24, 2023

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Full screen mode. 
Thanks 

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Community Expert ,
Feb 24, 2023 Feb 24, 2023

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Full screen mode takes over the entire screen. There is no taskbar even if you don't auto-hide. It's the same in Win 10.

 

(I never use full screen so I don't know if it's supposed to do that or not)

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Community Beginner ,
Feb 25, 2023 Feb 25, 2023

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Thanks for your interest.
I had assumed Cory was referring to Windows Screen mode (I.e. Normal, Maximised or Minimised) as he mentioned being able to see some of the desktop. In that respect the Photoshop window is 'Maximised'.
In answer to your comment, I use Photoshop in Standard Screen Mode.
Scrolling through the other PS screen modes makes no difference.
I can, however, work around this to an extent. If I use PS in a 'Normal' Windows window (not maximised), and stretch the window to almost fill the screen, then the task bar does pop up when hovering the mouse at the bottom of the screen.
I would still like to get to the bottom of this though, as things like this 'bug' me.
Thanks again for your interest.
Alan.

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Community Expert ,
Feb 25, 2023 Feb 25, 2023

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OK, understood.

 

In that case this may be related to Win 11, as PS 24.2 works correctly here on Win 10.

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Community Expert ,
Feb 25, 2023 Feb 25, 2023

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Yes seeing the same issue here on Windows 11 22H2 just updated to photoshop 2023 (ps ver 24.2.0)

where the hidden Windows Taskbar does not auto appear when moving mouse to the very bottom of the screen.

Reset the photoshop preferences, but still no change.

Worked fine with the prior version 2023 (ps ver 24.1.1)

 

Screenshot-(75).png

 

 

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Community Beginner ,
Feb 25, 2023 Feb 25, 2023

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@D Fosse 
Thanks again for your input. You may be right regarding Win 11 and Win 10.
I've just updated my second desktop, which is still running Win 10, and the taskbar behaves exactly as expected and the same as before.
Thanks, Alan.

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Community Beginner ,
Feb 25, 2023 Feb 25, 2023

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@Jeff Arola 
Thanks for your input Jeff.
Sorry to hear you're having the same issue, but at least I know it's not just me.
Thanks, Alan.

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Community Beginner ,
Feb 25, 2023 Feb 25, 2023

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@CoryShubert 
It seems as though others, well one other at least, are having the same issue. Do you think there might be further investigation into this ?
Thanks, Alan.

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Community Beginner ,
Feb 26, 2023 Feb 26, 2023

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Same here, Win 11, PS 24.2 taskbar won't show in PS but will in LR which suggests it is an issue between Win 11 and PS.

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New Here ,
Feb 26, 2023 Feb 26, 2023

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From the recent update I've been facing a issue with photoshop that taskbar is not popping up when we take the mouse pointer to the bottom of the screen. Since I've turned Auto hide taskbar setting ON, I can't reach taskbar now. It's really frustrating.
hope I get a solution for this.

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Community Expert ,
Feb 26, 2023 Feb 26, 2023

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Explorer ,
Feb 27, 2023 Feb 27, 2023

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Hello, After update Photoshop to 24.2 and PhotoShop is in the maximize screen mode my toolbar submenu go to my laptop screen.
In update 24.1.1 works fine. See screen capture of my screen after update to 24.2toolbar.jpg

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Adobe Employee ,
Feb 27, 2023 Feb 27, 2023

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Thank you all for your input.  Would it be possible to share a screenshot of your Taskbar settings?

 

Screenshot 2023-02-27 102550.jpg

 

Thank you,

Cory

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Community Beginner ,
Feb 27, 2023 Feb 27, 2023

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@CoryShubert 
As requested :

allachie9_0-1677516079710.png

 

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Adobe Employee ,
Feb 27, 2023 Feb 27, 2023

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@Jeff Arola could you share your setting as well?

 

Thank you,

Cory

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Community Expert ,
Feb 27, 2023 Feb 27, 2023

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Cory,

 

As requested :

 

Screenshot-(78).png

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Adobe Employee ,
Feb 27, 2023 Feb 27, 2023

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We are passing this issue on to the team to look into.

 

Thank you,

Cory

Status Acknowledged

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Community Beginner ,
Feb 27, 2023 Feb 27, 2023

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@CoryShubert 
Thanks for your help Cory. We'll look forward to seeing a resolution to the issue.
Alan.

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New Here ,
Mar 05, 2023 Mar 05, 2023

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I am having the same issue - v 24.2.0 on Windows 11 with the photoshop window maximized. The taskbar auto hides and appears properly in all other applications, and before the update worked properly in photoshop as well.

 

The taskbar issue is causing an added problem when trying to switch language inputs. Without the taskbar appearing, I can no longer switch between Japanese input types, so I have to run photoshop in a smaller window.

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Community Beginner ,
Mar 06, 2023 Mar 06, 2023

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I am noticing this also happens with Brave browser. Apart from the browser and PS the taskbar appears in all other programs. Perhaps it is a Windows property in conjunction with some other programs.

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Community Beginner ,
Mar 10, 2023 Mar 10, 2023

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And if you open partial screen and resize near full screen all is well with task bar.  However the new screen size is lost and you need to reset it each use of PS.  Windows 11 Build 22621.

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Community Expert ,
Mar 10, 2023 Mar 10, 2023

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