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Known Participant
February 8, 2019

P: Undo / History is not functioning as it should (Photoshop v24.1)

  • February 8, 2019
  • 86 replies
  • 16801 views

Command+Z is acting erratic and is not reverting to the prior state. I've experienced it undoing several recent changes but also jumping to random layers. Is there a bug? Can you please advise?

 

Running 24.1 on Mac (Ventura)

 

Thank you,

Jason

 

 

This topic has been closed for replies.

86 replies

joshd47512495
Participating Frequently
January 12, 2023

Thank You Team Adobe! Looking forward tot he next update.

jane-e
Community Expert
Community Expert
January 12, 2023

 

@CShubert wrote:

Hi all, the team has a solution for this bug. Keep an eye out for this fix in an upcomming release.

 

Thank you Cory and the Adobe Team!

 

Jane

 

CShubert
Community Manager
Community Manager
January 12, 2023

Hi all, the team has a solution for this bug. Keep an eye out for this fix in an upcomming release.

 

Thank you all,

Cory

Participant
January 11, 2023

I'm also experiencing this undo bug, reverting back to a previous state when hitting undo more than once. I'm on an iMac M1, Ventura. I was going crazy and I've lost countless editing and time, this bug must be fixed ASAP! It's frustrating!

joshb16602246
Participant
January 11, 2023

I'm also experiencing this undo bug, reverting back to a previous state when hitting undo more than once. I've been watching my history log and it indeed stops recording randomly. I'm on an iMac, Big Sur 11.7.1 still. I thought I was going crazy. I've lost countless editing and time, dealing with this. 

GET THIS FIXED PLEASE.

Participant
January 10, 2023

Replying to be in the thread for when a fix is found.

So frustrating 😞

 

 

PECourtejoie
Community Expert
Community Expert
January 10, 2023

@angelas57599994  said : "Good luck to the engineers"

Hi! That is very welcome and refreshing to hear. I understand that such issue can be very frustrating, but you understand that engineers do not plant such problems on purpose and hate to see their baby have issues. Thank you for the positive tone, I hope that the issue will be quickly resolved! 

angelas57599994
Participant
January 9, 2023

I have the same repro steps as many others (any ctrl + z more than once, the file is reverted to a previous save state or some decent chunk of time), over multiple documents (photo, drawings etc) at a wide range of document sizes. I've reverted to 24.0.1, but, as an undo abuser, working last night was very frustrating. Good luck to the engineers.

Known Participant
January 9, 2023

Been getting a repeated bug, using basic command+Z to undo a step or two, and it will revert my file either suddenly back by 10+ steps or completely all the way back to how the file was when I opened it, and this cannot be undone. Fortunately at times I can reload from last manual/auto save state - but it's still costing me a bunch of time on this, especially when dealing with very precise manual edits.

iMac 27, ios version and PS are all up to date.

it 10000% is not a Preferences issue. I haven't touched them since the last time I was told to reset them (and still didn't fix the issue)

Kevin Stohlmeyer
Community Expert
Community Expert
January 9, 2023
© Si
Inspiring
January 9, 2023

I am experincing random past history states presenting themself as current in the history panel in Photoshop 2023, version 24.1

 

I've noticed this only happens after I use the Gradient Tool in my workflow... !?

 

When I save emediatly after using it. No "Save" appears in the history panel and any work there after stops updating in the history panel. If I continue to work then the whole document will revert to a random saved state with no option to get the current work back. !!!

 

Can anyone else confirm this, so to report it as a bug to Adobe.

 

Mac Pro - 2019,  macOS Monterey 12.6.2

 

 

CShubert
Community Manager
Community Manager
January 9, 2023

Hi @© Si sorry to hear this.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory