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December 24, 2020

P: Using Wacom Cintiq pro pen in Liquify will crash Photoshop every time

  • December 24, 2020
  • 46 replies
  • 1946 views

I have a problem the last few months with using the Wacom pen in Liquify. After I applied the Liquify effect, Photoshop starts being unusable so I have to save my docs and restart. It is worth noting the previous version of Ps worked perfectly. I don't understand why Adobe developers always fix one thing while destroying another thing. If this was the only bug I experienced, it wouldn't be so bad, but I can start counting the bugs in the new releases. As a heavy user, I can't ignore it. 

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46 replies

Known Participant
January 22, 2022

This is not fixed, it works only with non-smart object, with the smart objects it crashes the same as before. 

Legend
November 25, 2021

Fixed in 22.3 and later. Let us know if you're still having trouble.

chad.rolfs
Participating Frequently
June 8, 2021

@frafilipo art  There were several GPU fixes in the last few release updates.  Can you try the most recent one, 22.4.2 and let me know if the flashing is still happening?  Looks like there's also a Wacom driver update, please try that also.

May 20, 2021

Is this going to be fixed? This is not a small bug, as it makes Wacom pen usseles for a lot of retouching jobs. Once again, it all started when PS update made changing the brush size smoother.

March 23, 2021

Thanks, but that doesn't work.  I tried many times. I tried on different PCs. No success.

rajneeshc68428823
Participant
March 23, 2021

@frafilipo art if possible, one option could be to check if clearing Ps preferences (Edit -> Preferences -> General -> Reset Preferences on Quit and then restarting Ps) helps.

chad.rolfs
Participating Frequently
March 18, 2021

Yeah, I watched it and added the link to the bug - very odd indeed.  Thanks!

March 18, 2021

@chad_rolfs

Did you watch my video in which I show how drawing few strokes with the brush tool fixed the problem. Isn't that strange, maybe the developers can find link between those two actions.

March 18, 2021

I did restart the Photoshop. I tried that solution more than couple of times, as everybody suggested turning off the GPU as the first remedy.

chad.rolfs
Participating Frequently
March 18, 2021

@frafilipo art Make sure you restart Photoshop after you turn Use Graphics Processor off.