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52

P: White squares/Boxes appear

Community Beginner ,
Jul 18, 2023 Jul 18, 2023
I have been having this annoying problem for several weeks now. None of the solutions on the internet work at all. If this is your first time reading about this problem, these are the solutions I've seen so far (none of them is a real solution, each one causes other problems):

- Uncheck "Use graphics processor" in the performance tab in configuration. Result: It disables the rotating canvas features for Wacom tablets after a couple of minutes or just instantly.
- Check "Deactivate native canvas" and/or "Older GPU Mode (pre 2016)" in technology previews tab. Result: It becomes absurdly lagged, it is useless to work, just moving the canvas makes it go at 1fps.

I also have all my drivers updated (GPU, Windows, Wacom), PS updated, and with priority for the GPU. Is there any real solution for this? I have an RTX 3080 8 GB. This should not happen.

PS.gif
Bug Unresolved
TOPICS
Actions and scripting , Windows
75.4K
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correct answers 4 Correct answers

Community Expert , Feb 01, 2024 Feb 01, 2024

@RealMikeBaldwin Older GPU should only be used if the first option does not help.

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Community Expert , Jun 22, 2023 Jun 22, 2023

Hi @David286748043kl2 Go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Then check “Use Older GPU Mode (2016)”. Quit and relaunch PS.

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Adobe Employee , Jun 01, 2023 Jun 01, 2023

Hi Everyone,

I reported the issue to engineering.  In the meantime, you can workaround the issue by disabling Preferences -> Performance -> (GPU) Advanced Settings ... -> GPU Compositing.

 

Cheers,

Andrew

Screenshot 2023-06-01 at 13.21.54.png

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Community Expert , May 05, 2023 May 05, 2023

Hi @d-boz Go to Photoshop Preferences/Technology Preview and check “Use Older GPU Mode (2016)”. Quit and relaunch PS.

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replies 384 Replies 384
380 Comments
Community Expert ,
Jan 21, 2025 Jan 21, 2025

@OHCreative 

The point here is - do the white tiles disappear with GPU disabled? This is for diagnostics, not fixing.

 

If you post the full Help > System Info from Photoshop, we might spot something.

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Community Beginner ,
Jan 22, 2025 Jan 22, 2025

THIS! We have all done the rollbacks and disabled native canvas and clicked the option to use old GPU mode. It doesn't change anything. 

We are customers of a product, we're not software engineers. Adobe should have fixed this problem years ago, but instead we just keep getting updates to the AI features. 

Maybe the AI can fix this problem since real people can't figure it out.

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Community Beginner ,
Jan 23, 2025 Jan 23, 2025

x2

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Community Beginner ,
Jan 23, 2025 Jan 23, 2025

You are correct, I've found thread on reddit from 2022 about this same issue.

Adobe is that kind of corporation...gimmicks and price increases for nothing

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New Here ,
Feb 12, 2025 Feb 12, 2025
LATEST

Thank you so much. This was driving me nuts and this fixed it finally. 

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