P: White squares/Boxes appear

[santiagos33828144]

I have been having this annoying problem for several weeks now. None of the solutions on the internet work at all. If this is your first time reading about this problem, these are the solutions I've seen so far (none of them is a real solution, each one causes other problems):

- Uncheck "Use graphics processor" in the performance tab in configuration. Result: It disables the rotating canvas features for Wacom tablets after a couple of minutes or just instantly.

- Check "Deactivate native canvas" and/or "Older GPU Mode (pre 2016)" in technology previews tab. Result: It becomes absurdly lagged, it is useless to work, just moving the canvas makes it go at 1fps.

I also have all my drivers updated (GPU, Windows, Wacom), PS updated, and with priority for the GPU. Is there any real solution for this? I have an RTX 3080 8 GB. This should not happen.

[D Fosse]

Please post complete Help > System Info.

[HarvesterOfSorrow_]

so, any news?

[defaulttti6pugex5w0]

Same issue here, but with brush tool, painting etc. Preferences -> Performance -> (GPU) Advanced Settings ... -> GPU Compositing - I disabled the GPU and it seems to work. Do I leave that off or is there a fix down the road?

Some people are mentioning: graphic card drivers.Graphics Prosessor Settings upgrades? I don't know where that occurs?

thx

[Enrique33422353cb47]

I and a coworker are having the same issue, please someone in Adobe help fix this! It is infuriating working like this!

Only workaround is to ricght-click on the backgound and change to some theme color preset or the default one. But this not work using the shortcut Ctrl+Mays+F2! Only doing it manually through the contextual menu.

[Lumigraphics]

Disable graphics switching. I have not had to do so on my 2015 15" with that same Radeon but its considered best practice.

[Defiant Badger]

I'm using a GTX 1660 super, with Nvidia's Game Ready Drivers, although I switch to studio drivers as it occasionally alleviates this issue. As I believe the studio drivers will eventually catch up to the newer 'Game Ready' versions, Adobe will need to address this eventually (or just ignore it altogether, that's always an option right?)

The issue is like the many other people have reported, when working on multiple layers with the brush tool or similar on an artboard, white squares cover up parts of the file. When you draw over them they disappear, and then when you return to working they appear again. Turning of GPU acceleration stops this, but it also introduces enoromous screen tearing and is a general genuine eyesore to use (im usually zoomed in, and panning around).

I often use artboards, or would if they werent broken for me in this way, I hope this issue is addressed soon.

[OHCreative]

I am still having this issue in Artboards.  If I move a layer around, it doesn't refresh the image and just leaves a trail of square white box shapes instead. This doesn't happen every time, but *almost* every time in certain documents. This seems specific to Artboards.

I also have an ongoing issue with masking. When moving a layer that has a mask on it - and moving it independently of the mask (i.e. mask-linked is OFF), it behaves as if the mask is on, and I have to hide, then unhide the layer to show the layer contents properly. Sometimes, the layer vanishes completely.

These issues are frequent, and have been ongoing for years at this point. During this time I have completely upgraded my hardware and am on the very latest and high spec equipment, and I'm still having the same problems.

I'm aware that some solutions state that we should do variations of Deactivate Native Canvas / Select Older GPU Mode (2016 Card) / etc, but really? I'm on an Nvidia 4070ti card. Selecting a Pre-2016 GPU box to make it work is ludicrous, and doing so introduces different bugs and stuttering functionality.

Why aren't these issues, that have been reported MANY times, even shown in the Known Issues thread?

[Josh26274397zc0u]

Strangely hiding most of my layers solved the problem for me but I think it may be a hardrive related issue for me in the long run.

[PECourtejoie]

Hi, what does "GPU configuration" say in the help menu?

Not all users are affected, finding the common denominator might help fix the issue.

[J. Stuart Johnson]

Are you using Art Boards?  There appears to be a bug in the implimentation and more than 6 layers.  Here is a link to the issue.

https://community.adobe.com/t5/photoshop-ecosystem-discussions/artifact-issue-with-gpu-compositing-a... 

[Nena_itns]

I have this same issue with a different set up. Computer just refuses to render certain elements

[Jonathan260240618g7n]

Hi, what worked for me was disabling artboards. It seems artboards are the issue from my end. Try disabling artboards see if it works. When you create a new canvas just untick the artboards option and see if it works, it did for me.

[Jonathan260240618g7n]

Hi, what worked for me was disabling artboards. It seems artboards are the issue from my end. Try disabling artboards see if it works. When you create a new canvas just untick the artboards option and see if it works, it did for me.

[Jonathan260240618g7n]

Hi, what worked for me was disabling artboards. It seems artboards are the issue from my end. Try disabling artboards see if it works. When you create a new canvas just untick the artboards option and see if it works, it did for me.

[Jonathan260240618g7n]

Hi, what worked for me was disabling artboards. It seems artboards are the issue from my end. Try disabling artboards see if it works. When you create a new canvas just untick the artboards option and see if it works, it did for me.

[Haunted_xp]

Yep, that did the trick. Thanks!

[RealMikeBaldwin]

That definitely works to get rid of the bug, but artboards are a huge part of my workflow unfortunately. Not using CC Library assets and/or Smart Objects also helps a little bit, but otherwise the white box issue is still alive and thriving. 

The only real solution is using an old version of Photoshop. 

[Greg36555345hoga]

Same is happening to me. Not a a large image 1600x2560 @ 72ppi.

I specifically built this system around 2x 2080Ti GPUs for use with the Adobe suite. Having to turn of GPU processing would be a major kick in the nuts.

That said, turning off the GPU processing / compositing seemingly solves it.

Been almost a year since Andrew Senders post. Any updates?

[Plunched]

I've had a problem with squares appearing where I start drawing, they would disappear when I reload the layers or file.

I've now found out that they only appear when I have text layers visible in the file. This helps my problem in the short term, but it would be very nice if there came a fix for this bug.

This is what I mean.

[Plunched]

I was wrong, it apperently isn't only the case when there is text visible. I now have the problem more often.

How can I fix this, or aid it?

[Kunal j]

Thank you for your suggestion, worked for me. Thanks again

[elizzylee]

this worked for me, thanks!

[DouglasPerspective]

When I zoom in and use the brush, white appears and fills the entire screen if I continue painting.

[bdmograph]

Also works for me.

I suspect the issue is related specifically to the Artboard Background Color settings. I had mine set to "white" and was getting the white block bug. However, setting the background to "Transparent" and making my own white fill layer seems to fix the issue.

 

[tigvieira]

Once I did these steps, my Photoshop stopped working on any of my saved files. Every time I tried to open an project, I got a error message and the program shutted himself down, and just returned working when I reversed this configuration.