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Participant
March 14, 2024

P:(Win) Photoshop 2021 v22.2 Library panel not loading

  • March 14, 2024
  • 8 replies
  • 1205 views

Moin,

 

da wir zwingend auf Adobe 22.2 aufgrund der 3D Option für unsere Mockupserie angewiesen sind, benötige ich auch die Library aus der Creative Cloud.

 

Leider ist diese seit heute mittag wie durch zauberhand einfach verschwunden, sprich, in der CreativeCloud App zwar verfügbar, jedoch in PS 22.2 nicht verfügbar. Siehe Screenshot.

Bin Admin, habe Creative Cloud schon komplett neu installiert, jedoch ohne Erfolg.

 

Jemand ne Idee? Benötige bitte dringend Hilfe! Danke im voraus!

Grüße Philip

This topic has been closed for replies.

8 replies

PhKaAuthor
Participant
March 21, 2024

Hi Sameer,

 

any news? 

 

I need the library in 2.22. urgently!!

 

Thx in advance.

Philip

Kevin Stohlmeyer
Community Expert
Community Expert
March 15, 2024

@PhKa is the load time consistent each time in every app or once it's synced does it show immediately in other apps?

PhKaAuthor
Participant
March 15, 2024

@Kevin Stohlmeyer, yea i know. Library is very big but this loading time in 25.5.1 was good before the current library problem in 22.2. (Current networkspeed:1gbit)

Kevin Stohlmeyer
Community Expert
Community Expert
March 15, 2024

@PhKa load time is completely dependent on two things - the amount and size of assets in your library (the more and larger files take longer) and your network speed. PSDs especially take forever to sync/load.

PhKaAuthor
Participant
March 15, 2024

Hello Sameer,

 

thx for your request. Hope u can fix it soon. 

 

Another problem is the loading time of the library. If i start PS, AI, ID etc., it needs a loot of time to load the library.

The problem appeared at the same time as the other problem. 

 

First 1-2 min i see only "empty" groups. See Screen. 

Thx! Philip

Sameer K
Community Manager
Community Manager
March 14, 2024

Thanks for pointing this out. I can recreate this. 

I have shared this with the team to review. 

Thanks!
Sameer K

Kevin Stohlmeyer
Community Expert
Community Expert
March 14, 2024

Unfortunately this was a bug that was resolved in 25.5.1 - not sure what this means for 22.2.

Adobe officially ended 3D support, but still allowed 22.2 to be downloaded.

There is no guarantee that it will remain compatible forever.

sebastianm49732803
Participant
March 14, 2024

La biblioteca me aparrece en negro y no puedo hacer nada, ayuda 

v2.2

Sameer K
Community Manager
Community Manager
March 14, 2024

Hey, @sebastianm49732803. Welcome to the Photoshop Community. I'll help you figure this out.

 

Before troubleshooting, update Photoshop to the latest version (v25.5.1) via the Creative Cloud desktop app & check if the issue exists. 

 

Please let me know how it goes with the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here.

 

Thanks!
Sameer K

sebastianm49732803
Participant
March 15, 2024

hola Samer, lamentablemente es la unica version disponible para mi  mac en Creative Cloud

Saludos