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Participant
May 2, 2021

P: Windows and dialogs shifted down on MacOS 12.0.1 Apple M1 Mac Silicon

  • May 2, 2021
  • 19 replies
  • 3561 views

I recently moved from an Intel Mac to a Silicon Mac and having a bug where the Save for Web: "Save Optimized As" dialog keeps opening in the bottom left corner of the screen, rather than the last location that i had it open before (which seems to be the normal functionality based on how other dialogs retain their last open position). 

 

I am using save for web because I use image slices for game development. I see save for web is now legacy, is there another way i should save slices?

 

Machine: Macbook Pro 16 Apple m1 max chip, MacOS 12.0.1

Adobe Photoshop for Apple Silicon v23.0.2

 

Steps to reproduce: 

CMD+OPTION+SHIFT+S (Save for web)

Click Save button

Save Optimized As file system dialog opens to choose where to save files. This window now always opens in the bottom left corner of the screen all the way at the edge of the screen. I drag it up to center screen each time and it does not remember last location.

 

I also reset Photoshop preferences using the "Reset preferences on Quit" button in the preferences dialog but this did not help.

19 replies

j4m1eb
Known Participant
March 9, 2022

I've reported it to Adobe, not sure they are that bothered, I use an App called magnet that has shortcut for put windows to certain sizes in certain places. I just have to do the shortcut for Indesign, Photoshop and illustrator to put them back wheer they were after the monitor sleeps. Also Ilustrator has a flickering background once it comes back. All very annoying. Only happens on external monitors

Known Participant
March 9, 2022

So is everyone just living with this? Very annoying.

The save window location on bottom left is especially annoying.

PNog
Inspiring
March 5, 2022

Hello,
I have my Photoshop workspace configured to have the tool palettes on the secondary monitor - img_01 in attachment - but whenever I minimize the application or use another one, as soon as I go back to Photoshop most of the tool palettes (always the same) are all on top of the first monitor - img_02 in attachment -
I must use the ‘Window > Workspace > Reset (my Workspace name)’ option all the time.
Has anyone else reported this situation?
What can I do to avoid this?
Thank you so much.
Regards,

SPARKLEGLITTER
Participant
February 16, 2022

Every time I hit command-shift-s to save-as in PSE 2021, my save-as screen creeps down the screen a little bit. After hitting save-as a few times, it will end up at the bottom and has to be dragged back to the top of the screen before it completely disappears. I have tried downloading PSE 2022 and it does the same thing. This seems to occur whenever I try to change any of my preferences and resetting the preferences does not fix it. 

Any help would be greatly appreciated.

Participant
January 26, 2022

I have PS v12.1 running on Mac OS Monteray (iMac). 

 

The PS pop up windows like the save panels default to the bottom left corner. Before i was able to centre them on the screen and they would always stay there even after shutting down.

Known Participant
December 13, 2021

Adobe Photoshop 23.0.2 windows going off bottom of display on Apple MBP 14in M1X Monterey 12.0.1

Participant
November 29, 2021

It seems like it is a different issue. I tried the solution on that page: disconnect external monitors and reset preferences. The same issue is happeneing for me.

 

I do have 2 external monitors (LG 5k). When I disconnect the monitors and use Photoshop on just the laptop screen the same issues happens. I have tried both manually deleting all preferences from the Library folder and aso using the "reset preferences" button in the preferences pane.

 

I noticed when i use the "File > Export > Export As" feature that does show the Save window correctly in the middle of the monitor, but I do not see a way to save slices with that Export As. I am wondering why the Export As shows the save file window correctly, but for Save For Web shows the save file window bottom-left of screen.

Legend
November 29, 2021
Inspiring
May 2, 2021

My Photoshop window moves to about 1/3 of the way down the screen randomly. I have maximized the window, moved it back to the top, but sooner or later, it will move to about 1/3 down the page. I can't find any settings in Photoshop or in Mac Preferences that would cause this. I have tried double clicking the window bar and it goes back to the top and fills the screen, but not permanently; eventually it goes back down. I have turned the Mac Preference for double clicking on and off without any changes happening. This is fairly recent behavior, over the least week or so.  

 

Photoshop CC (latest)

MacOS 11.3 on M1.

josephlavine
Community Expert
Community Expert
November 30, 2021

This infomration was provided by an Adobe employee regarding a similar issue.

  • Firstly, close all Adobe applications.
    Go to the following locations
    ~/Library/Caches
    ~/Library/Application Support/Adobe
    ~/Library/Preferences
    Rename Adobe Illustrator, com.adobe.illustrator and Adobe Illustrator 26 Settings folders to Adobe Illustrator.old, com.adobe.illustrator.old and Adobe Illustrator 26 Settings.old
  • Rename the CEP folder to CEP.old from the following location:
    /Library/Application Support/Adobe
  • Rename the UXP folder to UXP.old from the following locations:
    /Library/Application Support/Adobe
    ~/Library/Application Support/Adobe
  • For Macbooks only - Change primary monitor from System Preferences (Display) and then restore the settings to the original. Steps are shared here.
  • Launch Illustrator from the Creative Cloud.

 

I hope this helps.

warmly/j

j4m1eb
Known Participant
November 30, 2021

Forgot to add - and if it doesn't work, you just restore the ones that were renamed, or use Time Machine and go back a couple hours. Seems odd to claim that it was "fatal" when it can easily be restored to an earlier state.


If you check the other thread, the guy who tried this fix on illlustrator, it ended up that whenever he moved the cursor over any drawn element the whole workspace turned blue. Yes it can be undone and he did just that.

Having seen that this "fix" dosn't work in photoshop (as you tried) and makes illustrator worse I won't waste my time trying it when I have work to do. Honestly I don't think it indviduals with corrupt files but a fundemental issue in the 3 apps from Adobe.

 

Who said it was "fatal"? 

 

For me it's just a PITA moving windows in 3 apps everytime my monitor sleeps.