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MdesignAZ
Known Participant
October 25, 2021

P: "Save As" no longer appear with second monitors or Sidecar running after update to macOS Monterey

  • October 25, 2021
  • 114 replies
  • 21123 views

"Save As" no longer works after update to Mac Monterey OS

 

When I try to "Save As" I get no result. Normally a dialog box will pop up with format / file location options but it's no longer happening. I am trying to save a .psd file as a .psd file. 

 

I have tried going to File / Save As and also the cmd/shift/S keyboard shortcut

I am also seeing this behavior in InDesign, but the Save As command works in Illustrator.

 

Mac OS Monterey 12.0.1

Mac Mini 2018

 

Thanks!

 

 

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    114 replies

    Show previous replies
    B
    boris-m
    Inspiring
    October 27, 2021

    Disconnecting my secondary monitor from my iMac resolved the issue.

    Apparently the dialog box is out of bounds if a secondary monitor is connected.

    In my case:

    - iMac 27" 2017 on Monterey 12.0.1

    - A basic1080p Samsung monitor connected through USB-C to DVI adapter

    - happened on Photoshop 23.0, 22.5.2, and XD 45.0.62.17

    J
    J453
    Legend
    October 26, 2021

    We'll investigate this with Apple. Thanks for reporting!

      B
      boris-m
      Inspiring
      October 26, 2021

      I updated to both Photoshop 23.0.0 and 22.5.2

      and MacOS Monterey today.

      Can open a file, edit it, it all works great...

       

      When I want to Save/Save As/Export As, the finder window doesn't appear. Can't save the file.

      No error. Just doesn't appear. 

      My only work around is to Force Quit and find the file in

      /Library/Application Support/Adobe/Adobe Photoshop 2022/AutoRecover

       

      [moved from Photoshop Discussions to Photoshop Bugs. Title renamed to include Monterey]

       

        MikeLong
        MikeLong
        Participant
        October 26, 2021

        Same problem here, if you open a PSD and change something, then 'save' works fine. But if you try to 'save as' or 'save a copy' - nothing. No dialog boxes. 

        27" iMac 2019, running OS 12.01 (Monterey) and this problem is the same for PS 22 and the just released 23.0.0.

         

        I tried deleting PS prefs, nothing. Have checked disk access permissions and PS has full disk access.

         

        MikeLong
        MikeLong
        Participant
        October 26, 2021

        And an update, if you create a new file, it won't 'save' either.


        Fixed.  I'm running a 2nd NEC monitor that I use as my main screen. Changed the prefs to have the iMac as the main screen, then changed back, and now all dialog boxes are showing as normal.

          TheDigitalDog
          TheDigitalDog
          Inspiring
          October 25, 2021

          I updated to Monterey today, just tried Save As, no issues. Tried a JPEG (save as to another location) and a TIFF saved as a JPEG, again, no issues. 

          Try trashing your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop.

          Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
            M
            MdesignAZAuthor
            Known Participant
            October 26, 2021

            hmmm, I uninstalled / reinstalled PS and I am seeing the same issue. 

            Maybe my issue isn't related to the OS update, but coincidental to it? Seems unlikely but mmmmmaybe? 

             

            Thanks for the reply D-Dog! 

            TheDigitalDog
            TheDigitalDog
            Inspiring
            October 26, 2021

            Double check your System Preferences > Privacy> Full Disk Access for PS is on.

            Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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