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steveharrington1974
steveharrington1974
Known Participant
April 22, 2025

P: Photoshop 2025 v26.6 Bug - black document window

  • April 22, 2025
  • 179 replies
  • 36074 views

Photoshop 2025 v26.5 was working absolutely fine, then I made the mistake of updating to the latest patch, version 26.6.0 on my M4 Mac Mini.

 

After updating to 26.6, the actual document window is solid black - even if I open a photo or previous document...

 

 

Even though the Layers and Channels palette preview thumbnails are showing what's in the document...

 

 

After digging around in Preferences, I tried turning off the "Use Graphics Processing" option and relaunching Photoshop afterwards, and it's working fine again...

 

 

I'm just wondering if this is a bug related to the M4 Mac Mini graphics driver compatibility with the version 26.6.0 release? And, if so, when can we expect a fix from Adobe. 

 

I've discovered the workaround for now, but obviously turning off the Graphics Processing setting will affect perfomance. Like I say, with this option switched on previously to the latest 26.6.0 release, it was working fine so it must be a new bug with 26.6.

 

I'm never updating this software ever again!!

    179 replies

    J
    jtwg
    Participant
    May 11, 2025

    Thanks Jeff, this fixed it for me.

    D
    danielv87901415
    Inspiring
    May 10, 2025

    Adobe Photoshop 26.6.1 fixed this bug for me.

      J
      Jorge Nestor Guinsburg
      Participant
      May 10, 2025

      Acaba de llegarme la actualización 26.6.1, y como suponía, arreglo el error que reporté hace unos dias. 

      Por si a alguien le sirve, mientras utilicé una versión de hace unos meses. 

       

      Gracias, a todos.

      3
      3Hounds
      Known Participant
      May 10, 2025

      It's ocurring in the latest update (26.7 which was fine, to 26.8). MacMini M4. Additionally I can't access the prefferences to turn off GPU, I get warning sounds when clicking on any pallette, or menu.

      Reinstalled 26.7 and all is good.

      jongo.studio
      jongo.studio
      Participating Frequently
      May 9, 2025

      I hear you, and every. single.time. I try ANY of these suggestions for workarounds I get bupkis in the Library.  NOT COOL ADOBE.

      Sameer K
      Community Manager
      Sameer KCommunity Manager
      Community Manager
      May 9, 2025

      Hi all! The team has released a fix for this issue with the latest update for Photoshop to v26.6.1.
      To update Photoshop, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

      Thanks!
      Sameer K

        P
        petert75676629
        Participating Frequently
        May 8, 2025

        Well, I'll be . I thought foir sure this would not work cuz I thought it would reset the "Use Graphic Processor" to uncheck. But I'll be. It worked. Thanks so much

        B
        BeatePhoto
        Participant
        May 8, 2025

        Thank you, Steve. 

        R
        RandyF79
        Participating Frequently
        May 8, 2025

        I have found a solution that has worked for me.  Open Photoshop and go to the "General" tab of Settings.  There is a button to Reset Preferences On Quit.  Click this, exit Photoshop.  Now, when I open files or come from Lightroom, the picture shows up normally...no black box.

        J
        John225424613vmy
        Participant
        May 8, 2025

        I decided to update Photoshop BETA, and now all images are solid black and the program is therefore unusable. Please advise. 

         

        P
        Phil23878359rjkn
        Participant
        May 8, 2025

        Same here, I have also just updated the app and my images are also black. 

        Please help.

        Pixel Relish
        Pixel Relish
        Participating Frequently
        May 8, 2025

        You can try the MachinePref.psp thing pinned as "correct answer" in this thread, however that method didn't work for me. This morning (May 😎 I'd updated PSD Beta from 26.7 to 26.8; got the black artboard issue. Tried the MachinePref.psp fix. Didn't work, so I uninstalled 26.8 then reinstalled 26.7, and all is working fine for me (Macbook Pro M3max running Sequoia 15.4.1). Luck!

          J
          jjividen123
          Participating Frequently
          May 9, 2025
          I went back to former release as well.
          Sent from my iPhone
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