Photoshop 26.1 Crashing With Remove Tool

[Cerezine]

The new Photoshop 26.1 crashes when using the Remove Tool. More specifically, when the "Removing Area" loading bar appears, the application closes before it completes. I tested with the AI mode both "on" and "off", and the issue occurred in both cases. The crash is not immediate, as the tool sometimes works without problems, but the error has been consistently recurring across multiple files.
I'm running Photoshop on MacOs Sequoia with a M2 Mac. On preferences, changing the Remove Tool Processing from "Faster" to "More Stable" didn't make any difference on the issue.

[Gregusaurus]

I have the very same problem. Mine crashes immediately upon using the remove tool. It doesn't even complete its task. I just updated this morning to Photoshop 26.1, running it on Mac OS Sequoia 15.1.1, M1.

[Gregusaurus]

Update: I went and changed Remove tool image processing to more stable, restarted Photoshop...that fixed it for me. Sorry @Cerezine  that did not fix it for you. 

[Cerezine]

Glad that at least it worked for someone! I noticed that in low-res files (2500px), the the remove tool works fine (PS still crashes, but less frequently). But when working on larger files (6500px+), it's almost certain that it will close 😞

[Putragraphy]

Same thing with me after i updated. Happened on both ps 2025 26.1 and beta 26.1.2. Nothing seem to fix it including restart and changing the processing to more stable. I reverted to ps 2025 older version which is 26.0 (i did it from creative cloud) and it fixed the issue. Let me know if you can try this and if it works for you

[Cerezine]

I reverted back to 25.9.1. I felt some stuttering with 26. After some time working its starts to freeze and I get too many spinning wheels, and the AI seems worse too. 25.10-25.12 versions have a problem with legacy healing tool, so 25.9.1 is my safe place for now.

[jonathantabensky]

Yep, I am having the same issues after most recent Photoshop update...

[Archi-photographer]

Same for me, 5 crashs tonight after the update.

[AlanGilbertson]

Another user reported this problem with more detail. It looks very much like a bug in the code, because it's creating an illegal memory operation. Here's what Apple's dev support says about this particular error:
"A crash due to a memory access issue occurs when an app uses memory in an unexpected way. Memory access problems have numerous causes, such as dereferencing a pointer to an invalid memory address, writing to read-only memory, or jumping to an instruction at an invalid address. These crashes are most often identified by the EXC_BAD_ACCESS (SIGSEGV) or EXC_BAD_ACCESS (SIGBUS) exceptions in the crash report."

I have alerted the Photoshop team. Unfortunately, until there's a fix, the best advice I can give is to not use the Remove tool.

[2Charlie]

This is the exact behavior I'm having too. I have a M1 Max MacOS 15.1.1.

[Archi-photographer]

I reverted to the previous version; this one is unusable.

[Hjorthmedh]

I run Mac OSX Sequoia 15.1.1 and Photoshop 26.1.0.

Photoshop randomly (and relatively frequently) crashes when I use the remove tool. Not all the time, sometimes I manage to edit a few photos, other times it crashes earlier.

Has anyone else experienced the same problem?

[Hjorthmedh]

Maybe I should add that I have Generative AI off, and remove after each stroke.

[Hjorthmedh]

Also, I have tried the recent beta version also and it keeps crashing. I assume that normal and beta versions have different preference files...

[Hjorthmedh]

I pasted part of the crash report into ChatGTP:

This crash report indicates that Adobe Photoshop 2025 crashed on a Mac running macOS 15.1.1 due to a segmentation fault (SIGSEGV), with the issue originating in com.apple.CoreMLBatchProcessingQueue. The crash occurred in thread 93, involving CoreML (likely machine learning-related processing).

Key Details:

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

• Indicates an invalid memory access, pointing to 0x00000000000001e0, which is not a valid memory region.

1. Primary Threads Involved:

   • Main Thread: Function calls suggest typical application runtime operations.
   • Thread 93 (Crashed): Linked to CoreML, possibly triggered by specific Photoshop features like AI-powered filters or processing tasks.
   • Thread 4: An active thread named "HB Kill Signal Processor" hints at a signal handler, which might be monitoring or managing app states.

2. Termination Reason:

   • Namespace SIGNAL, Code 11 (Segmentation Fault).

Pasting in the Thread 93 log yielded:

This crash log indicates an issue in Adobe Photoshop 2025, specifically within its interaction with CoreML and MetalPerformanceShadersGraph frameworks. The crash occurs during machine learning operations, as CoreML appears to be executing a neural network prediction. Let's break down the key points:

Problem Overview:

1. Crashed Thread: Dispatch queue: com.apple.CoreMLBatchProcessingQueue.
   This suggests that the issue is related to CoreML's batch processing tasks.

2. Faulting Modules:

   • MetalPerformanceShadersGraph: Handling tensor data for Metal (Apple's graphics API).
   • CoreML: Evaluating a machine learning model or task.
   • Adobe Photoshop: Likely executing an ML-powered feature like neural filters or content-aware fill.

3. Key Function Calls:

   • MPSGraphTensorData initWithMPSNDArray: The crash starts when converting tensor data.
   • MLNeuralNetworkEngine: CoreML's engine evaluates the inputs for the ML model.
   • MLDelegateModel predictionFromFeatures: Executes the prediction task.
   • Various Photoshop methods suggest the task might involve GPU-based rendering or AI-driven features.

4. Possible Causes:

   • Incompatible CoreML model: The model being used may be incompatible with the system's hardware or the Metal framework.
   • Memory issues: Tensor data conversion might be running out of memory.
   • Hardware/GPU issues: The Metal API might be encountering an issue with the GPU's performance or compatibility.
   • Software bug: Likely an issue in Photoshop or its interaction with CoreML.

[SnappyLeeds]

I'm having the same issue with the remove tool with larger files. 

[2Charlie]

Yes, smaller files seems to have less crashes. My file is quite big and it crahses quite a lot.

[jennab18456368]

Same issue here specifically with the remove tool. Very annoying.

[Mark Ithell]

Hi @Hjorthmedh, I'm getting the same issue since updating to 26.1.0 too... frustratingly, you are not alone!

[adelucci]

Also getting the same crash with the Remove Tool. Running on Sonoma 14.7. Only started happening as soon as I upgraded to PS 26.1. I'm a retoucher and its happening fairly frequently. Enough that it is affecting my workflow and work... Very frustrating.

[Putragraphy]

revert back to 26 or the one before guys. its more stable. wait until there's a next fix. its been like this for 2.5 weeks now. I'm on the older version now just to be safe. otherwise I cant even work

[GWSHARK101]

Yep, me too.  Udpated to 26.1 and immediatly it started crashing with remove tool, losing all work up to that point.   Reverted back to 26 and problem went away completely.  Using apple M1 Max. 

[2Charlie]

Nice! I'll have to give that a try. Thank you!

[MakF]

I literally updated this today (Dec 8th), and here I am coming to this post just to find out what a rookie mistake it was to update to the new Photoshop 26. It's so frustrating to read these comments from a few months ago in other places, only to see that this has been going on for a while now and Adobe is just taking their time.

[hexa_0351]

It did the same thing with me after I updated. It happened on both PS 2025 26.1 and beta 26.1.2. Nothing seemed to fix it, including restarting and changing the processing to more stable. I reverted to PS 2025's older version, which is 26.0 (I did it from Creative Cloud), and it fixed the issue. Let me know if you can try this and if it works for you.

Visit my travel blogs and enjoy.

[Jqqerry]

It's unstable even in Windows.
So I always get my breath together before I use the remove tool and press Ctrl+S to save it for now, and I use the tool.
I do this every time I paint a stroke, because if I don't, all the work can fly away. (Be sure to save before using the Remove tool)
Some versions of Photoshop 2024+2025 are very unstable.