Participant

P: Convert to Video Timeline option missing - Apple M1 devices

Forum|Forum|5 years ago
February 14, 2020
285 replies
169501 views

I am not able to select anything but "Create Frame Animation" in the Timeline. I am trying to create a Video Timeline, but not using Frame animation. This option isn't in the bottom left or top right of the Timeline menu.

I have tried resetting my preferences, uninstalling and re-installing, creating a new document, and converting all layers to smart objects, and none of those have worked. I have a macbook pro with macOS Big Sur version 11.2.3 with an Apple M1 chip.

Thank you for the help!

macOS

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M

Manja235827961l3u

Participant

I have the following problem: I am using a MacBook pro with M1 chip MacOS Monterey12.3. Ps 2022 is installed. With my Windows computer I can open MP4 videos in Photoshop (same version). With the MacBook, I get the following error message "The process could not be performed because Photoshop does not recognize this file type."

Ranjisha Sengupta

Legend

Hi there,

We're sorry about the trouble with Photoshop. Are you getting an error while trying to open the only MP4 videos in Photoshop? Are the files located on your computer's internal drive or an external drive?

Please go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab. Then select Accessibility from the list to the left & check if Photoshop is added to the list with a checkmark in front of it. If Photoshop is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon & navigating to the Applications folder. Also, grant permissions to Photoshop under Full disk access located in the same list as Accessibility. Once done, restart the Mac & check if it helps.

If the troubleshooting mentioned above doesn't work, please open Photoshop using Rosetta. To learn more about Rosetta, see About Rosetta.

Let us know if this help,

Regards,

Ranjisha

M

Manja235827961l3u

Participant

Unfortunately, it doesn't work. I tried the mentioned settings. However, the error message still appears.

doheeh45246041

Participant

로제타로 실행하면 render image sequence 메뉴가 render video로 바뀌긴 하나

export된 결과물은 render image sequence 로 익스포트했을때와 동일한 버그 발견

인텔맥에서처럼 render video로 익스포트했을때 동영상 렌터링 옵션이 등장하지 않는 버그를 발견했습니다.

조속히 수정바랍니다. 감사합니다.

L

LogoAnimator

Participant

I got a brand new M1 Chip Macbook Pro a few days ago, and I am encountering this error on my very first time opening photoshop on this computer, dragging and dropping an .mov file is the only action I took after creating my document. With that being said, I highly doubt it's an issue with my preferences or any mistake I've made in settings.

This isue happens on any mp4 or mov file I try to place into photoshop. I need to make a non-looping transparent GIF for a client, as I have done hundreds of time before, but can't seem to import these basic file types. The mp4 is an H264 and the mov is an RGB + Alpha file using Apple Prores 4444. I have made GIFs in photoshop using these exact file types exclusively, so I don't believe this is the issue either but could be worth mentioning.

Any help would be appreciated! Screenshot below

DXJazz

Participant

Hi,

Is there a guideline for native support of video in Photoshop for Mac computer with Apple silicon processor?

Kuji Fox

Known Participant

I was wondering the similar thing. I had tried to import animations with the processor but I'm not sure how to put it into photoshop.

Ranjisha Sengupta

Legend

Thanks for letting us know. How are you importing the animations? What is the file format? Did you try running Photoshop in Rosetta mode? If not, please check the link shared above and let us know if this helps.

Regards,

Ranjisha

P

paulg26144953

Participating Frequently

Hello everybody!

As the subject suggests, I cannot open video files. More specifically, I cannot open a .MOV file, Photoshop gives me this error message: "Could not complete you request because Photoshop does not recognize this type of file.". I'm on a Mac, running Monterey and Photoshop CC 2022.

I have tried the security and privacy route, it was ineffective.

Ranjisha Sengupta

Legend

Hi there,

Thanks for the details. We're sorry to hear that Photoshop is not opening. MOV files.

Where are the files located internal or external drive? Did it start happening after any recent updates? How large is the video clip?

Try using Photoshop in Rosetta mode, and check if that helps.

To learn how to run Photoshop in Rosetta, see About Rosetta.

Let us know if this helps.

Thanks.

Ranjisha

P

paulg26144953

Participating Frequently

Hi, Ranjisha.

It seems that running Photoshop using rosetta was the key.

Thanks for your assistance!

G

grafici20171793

Participant

Hello

in Ps (23.3.1) on macbook m1, when i open a old project with timeline, adobe media encoder is disabled, same problem with a new project, no able to open a video timeline. What happen ?

R

rolos56989934

Participating Frequently

Hola Mario, lamentablemente no se puede hacer nada, en varios foros se
habla de éso, incluso en este mismo de Adobe, no hay dado solución, en lo
personal, cuando trabajo los GIF con Photoshop los hago en una máquina
intel,
saludos

--

*Rolando Sandoval *

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M

Mario21989195qw0u

Participant

Hello there,

I am having troubles with photoshop 2022. I cannot open mp4 or mov files. I am on BIG SUR and M1. Couls anyone help me please? Thanks a lot in advance!

mario

G

gabrielacarvajalolayaph

Participant

I have deleted the app and restore it a lot of times and I still cannot make an animation and apply the option of creating a sequence of images and I don't know what to do I don't know how to contact adobe to fix this problem I have download the app rush if it help in activation of the option, but I still don't find a way to be able to do export my videos of sequence of images as I did before.

HELP