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Participating Frequently
February 24, 2023
Question

P: Photoshop Update 24 Feb 2023: Rulers not visible

  • February 24, 2023
  • 122 replies
  • 46552 views

After today's update the rulers and guides are not visible and will not turn on with the crtl R. Anyone else have this issue? How do I fix this?

 

[Title edited for clarity]

 

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122 replies

Participant
May 27, 2023

when i go to presets my mouse was not in my control i didnt get this problem in last version so i un installed the new version and working on old version

Participant
May 23, 2023
Fixed. Tks.
Mohit Goyal
Community Manager
Community Manager
May 23, 2023

Hi all,

 

We're happy to announce the release of Photoshop 24.5. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 24.5, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Community Manager
April 28, 2023

The Photoshop team has submitted a fix for the rulers issue.  It’s in the Photoshop Beta version that was released today.  Please reply to this thread if you encounter any issues with showing/hiding rulers in the latest Beta release.  Note that if you have an older GPU, rulers may not draw if the Photoshop canvas is spanning multiple monitors.

Participating Frequently
April 19, 2023

Marco - did you try what several people have answered? Worked for me. And I updated m graphics card driver.

 

  • Preferences >  Technology previews > enable "Deactivate native canvas"
  • Also enable "Use older node of GPU 2016"
  • Relaunch Photoshop
Marco Balsinha
Participant
April 18, 2023

Using Windows 10 PRO in photoshop 2023 24.2.0 and the options presented do not work. This is why in a company being a pioneer in updating is a disadvantage and a waste of money. Better to just update with several months of testing. we will have to wait for updates from the excellent gentlemen of ADOBE.

Participant
March 31, 2023

Deu certo seguindo as instruções passadas nesse tópico. Muito obrigada!

Participant
March 29, 2023

Estou tendo problemas em fazer a régua aparecer no meu Photoshop. Eu tento tanto pelo atalho CTRL + R quanto pela barra Visualizar, e ela não aparece. 

 

Também já tentei mexer nessa guia, e não consegui resolver o bug 

 

Aguém poderia me ajudar?

Desde já agradeço!

Bojan Živković11378569
Community Expert
Community Expert
March 29, 2023
kglad
Community Expert
Community Expert
March 23, 2023

@Linda-RichDesigns 

 

have you tried ps v24.3, yet?

Participating Frequently
March 23, 2023

Thanks! These fixes seemed to work for me. After updating GPU driver, it still didn't work when I re-checked the Use Graphics Processor box in Preferences. So I found these instructions and they worked! Checked "Deactivate native canvas" and "Use older node of GPU 2016" and I can see my layers and images - not all black like it was since upgrade. Also rulers now work, too! I haven't tried the Warp feature yet to see if it still turns your image upside down, but maybe it will fix that, too.