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kubilus
Participant
March 18, 2023

P: Program error with actions that have save command in 24.3

  • March 18, 2023
  • 141 replies
  • 48920 views

After updating photoshop to 24.3.0 it throws a save error if I have a save in action.

    This topic has been closed for replies.

    141 replies

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    magnusn90585503
    magnusn90585503
    Participant
    March 27, 2023

    Hi, i have the same issue on macOS 13.2.1 with the most current version

      CShubert
      CShubert
      Legend
      March 27, 2023

      Curious all, is this happening on Windows or Macs or both?

       

      c.pfaffenbichler
      Community Expert
      c.pfaffenbichlerCommunity Expert
      Community Expert
      March 27, 2023
      quote
      es wäre schön wenn der support sich dazu mal äußern würde !!

      Der Bug ist als »Unresolved« gekennzeichnet, das sollte Ihnen hoffentlich reichen. 

      CShubert
      CShubert
      Legend
      March 27, 2023

      Have passed on to the team to look into.

       

        c.pfaffenbichler
        Community Expert
        c.pfaffenbichlerCommunity Expert
        Community Expert
        March 27, 2023

        Have you added your votes? 

        R
        raulr29751198
        Participant
        March 27, 2023

        I'm having the exact same issue. All my actions get the error message went they reach the "save" command. 

          F
          Francois290810135604
          Participant
          March 26, 2023

          I have an issue when I try to save a picture after the execution of a script.

          When the "saving" action is launched, I have an issue saying that an error has occurred in the programme.
          I have tried to create again the script and I have the same issue.

          I can save thanks to "Ctrl+S" my pictures separately but I cannot do this action via the automation script... It is a real issue for me (Photoshop version : 24.3 on Windows 11)

            J
            jazz-y
            Legend
            March 26, 2023

            There are several community reports about a problem with saving through an action command in the latest version of Photoshop. This is probably a bug.

             

            Changing the save settings, overwriting the operation in the action, resetting Photoshop settings do not help. If your automation script expects the file to be closed after saving, you can remove the save step and use the close command (with "save changes" specified). If this way does not suit you, I recommend temporarily installing the previous version 24.2.1 and waiting for the next update.

             
             

             

             

              R
              rimshotgraphix
              Known Participant
              March 24, 2023

              bug?

              with latest update, when i choose a simple action i created that 'saves as' the file or another one that is just 'Save', i get an error message:

              'could not complete the command because of a program error'

               

              i tried creating new ones.....no luck

               

              or is this something that indicates corruption of preferences?

                R
                rimshotgraphix
                Known Participant
                March 24, 2023

                follow up: i did the option of resetting preferences upon quitting (found in general tab of preferences) ....no luck.

                U
                Ute29047715bjhd
                Participant
                March 24, 2023

                Seit Update 24.3 kommt es bei der Benutzung einer Aktion welche die zwei Befehle "Speichern" und "Schließen" am Schluß enthällt, zu einem Programmfehler und dies auch wenn die Aktion frisch erstellt/aufgezeichnet wurde! Kann da jemand helfen!?

                M
                mf90791400
                Participant
                March 27, 2023

                ich habe das gleiche Problem !!

                es wäre schön wenn der support sich dazu mal äußern würde !!

                 

                  ajabon grinsmith
                  Community Expert
                  ajabon grinsmithCommunity Expert
                  Community Expert
                  March 24, 2023

                  We have verified this in the Japan community.
                  You can read each post with the translation function on the site ... .

                  24.3へアップ後プログラムエラーが表示されアクションが完了できなくなった

                   

                  The submitter performs actions on a single document, not in batch processing.
                  The action also recorded "Save" and "Close".

                  When executing an action, a program error is displayed and the process is aborted at the "Save" command stage.
                  This problem was not reproduced in past versions such as 23.5.5.

                  We checked on macOS 12.6.3 and 11.7.4. So far no one has tried it on Windows.
                  I don't know if it is only Japanese environment. I wanted people of other languages to check it out.
                  If it is indeed a bug, it should be addressed as soon as possible.

                   

                  One more thing, there is a "How to fix" button next to the "OK" button in the error window (I don't understand the wording in the English version), and clicking on it takes me to a 404 page. I don't know what the intent is.

                  Regards.

                    Jqqerry
                    Jqqerry
                    Inspiring
                    March 24, 2023

                    It's a bug in 24.3. Rollback to 24.2.1 will activate the original action.
                    I made a new action with the same content in 24.3 and tested it, but it didn't work.
                    There seems to be something wrong with the "save" recorded in the action in 24.3.

                    If you are going to use 24.3, do not use the action, just press Save Direct (Ctrl+S).

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