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dean.p
Inspiring
April 2, 2024
Question

20 minutes after launch, PS 25.6 becomes laggy, loses all GPU enhancements.

  • April 2, 2024
  • 14 replies
  • 2975 views

I use Photoshop every day, and just updated to PS 25.6. Ended up reseting prefs, but there's a number of bugs, this is another one of them.


Seemingly quite random, after a while (and all of a sudden), any screen redraw or actions become incredibly laggy:

  • Animated zoom stops working
  • Drawing/Painting, nothing appears until I release mouse/stylus button (same with: Eraser, Spot Healing Brush Tool)
  • Clone Stamp, paints only on first click, then nothing else appears until I release mouse/stylus button
  • Free transform, when scaling selection, no preview refresh until I stop moving mouse
  • Almost like it's defaulting to CPU rendering or something (I'm a gamer, and have no issues with my GPU).
  • When I use the marque selection tool, and then try and move the selection, I get a "Program Error" message. And if I use the Eliptical marque, I get a weird selection (see attached screenshot).
  • A quick restart of Photoshop, fixes the other problems.... then at some random time, it'll start happening again... could be half an hour or more.


UPDATE: So an interesting thing that may not be a coincidence..... pretty consistent, 20 minutes after launch.


On a hunch, I launched Photoshop, and when Photoshop had finished loading, I started a Stopwatch. On 20 minutes, there was a white flicker and lost all GPU enhancements, no animated zoom, and all the other lag issues (as above). I quit PS and then restarted PS. Started stopwatch again... continued to edit pictures as normal. On 20 minutes, it happend again. Third time, photoshop was fine for an hour. Then later in the evening (and again the following day), I started PS, started a stopwatch again, did some compositing, and other stuff I usually do... there was a Flicker, lost all enhancements like before, looked at the stopwatch and it was 20 minutes. I wonder if there's some timed process in PS, like a recovery save, cache management or something withing PS that is at 10 or 20 minute intervals?

 

PS 25.6

Windows 10

RTX 2070

i7-8700K, 64GB RAM

Photoshop on my M.2. Scratch disc on a second SSD with an M.2 as secondary.

14 replies

Known Participant
April 23, 2024

I've experienced major lags when launching File > Automate > Photomerge ever since 24.x.

 

And, plugins that operate via File > Automate produce the same roughly 30 second+ lag (beginning in that same release timeframe). I have 64GB RAM, AMD RX6800 XT (16GB VRAM), Intel i9 12th gen, Win 11 Pro 64-bit desktop PC...with TB of storage.

 

I don't know what's going on. But something in the engineering is increasingly causing lags that now you also experience consistently & repeatedly. 

dean.p
dean.pAuthor
Inspiring
April 22, 2024

These problems seem to be fixed in PS 25.7

Cute James
Inspiring
May 6, 2024

I haven't tried updating from 25.5.1 yet, however the latest PS beta (25.9) still causes my Windows PC to hang shortly after opening a document.

I'm going to try updating the GPU drivers to the latest version to see if this resolves the situation.

Jqqerry
Inspiring
May 6, 2024

I'm rather different from you guys.
I have a version I like (stable) for each year and use it with changes as needed. I usually use Photoshop 2020 (21.0.3) and Photoshop 2023 (24.0.1), and Photoshop 2024 only updates each release to see if the bugs are fixed.

But since this 25.7 version, all my other Photoshops have gotten weird after a certain period of time (especially when I use a feature like select subject). Like the GPU gets disabled.
So I reinstalled Photoshop, but it's the same.

But the interesting thing is that Photoshop 25.7 is fine.
Something in 25.7 seems to break something. Because it's not a normal situation, 25.7 was suspected, and when I tested it on another colleague's computer, the same different versions were contaminated.

For your information, I use the latest studio driver.

 

https://community.adobe.com/t5/photoshop-ecosystem-bugs/ps-makes-lag-or-broken-gpu-function-thingss/idi-p/14601483

 

I wrote a new thread on this as a bug category.
There's definitely something wrong with it.

dean.p
dean.pAuthor
Inspiring
April 16, 2024

So an interesting thing that may not be a coincidence..

 

At a hunch, I launched Photoshop, and when Photoshop had finished loading, I started a Stopwatch. On 20 minutes, there was a white flicker and lost all GPU enhancements, no animated zoom, and all the other lag. I quit PS and then restarted PS. Started stopwatch again... continued to edit pictures as normal. On 20 minutes, it happend again. Third time, photoshop was fine for an hour. Then later in the evening, I started PS, started a stopwatch again, did some compositing, and other stuff I usually do... there was a Flicker, lost all enhancements like before, looked at the stopwatch and it was 20 minutes. I wonder if there's some timed process in PS, like a recovery save, cache management or something withing PS that is at 10 or 20 minute intervals?

dean.p
dean.pAuthor
Inspiring
April 15, 2024

Haven't found a repeatable cause yet, but reasonably common if I leave PS just sitting open for a while, then I come back to it.... or if I'm outside PS, then come back to it, there's like a split second glitch (white frame) just within the PS canvas, then I know all enhanced GPU features are off, and it's time to restart PS.

Cute James
Inspiring
April 11, 2024

...so as before, I'm currently sticking with v25.5.1, which is stable, fast, and doesn't appear to have any issues.

Cute James
Inspiring
April 11, 2024

I just tried the 25.8 beta, which Creative Cloud notes was updated today.

 

Initially, it seemed everything was working okay. I was able to open a docuement, pan and zoom around it, makes selections etc. However, after around a minute, the screen froze and PS became unresponsive. I needed to use Task Manager to kill the process.

 

While this is with the beta, I assume changes will feed into the stable version.  Therefore, if the latest beta is still having the issues I was experiencing with v25.6, it doesn't suggest that this issue will be resolved soon.

Jqqerry
Inspiring
April 11, 2024

Would you like to try the previous version?

 

I'm sorry. You mean there was a problem after the upgrade.
I've also seen some PC's (GPU4080, latest studio driver) releases of Photoshop 2024 work abnormally slowly at times.
But it's not my main computer, and I only test it until the bug I want is fixed, so I went back to the version I used to use.
Currently I am keeping 2023 (24.0.1) as the last version.

dean.p
dean.pAuthor
Inspiring
April 11, 2024

So, another update... I used Photoshop yesterday for about an hour with no issue.... I am starting to suspect that there maybe another application conflicting with Photoshop that causes Photoshop to loose GPU enhancements and requiring a restart, as I didn't have a lot of other apps open.... so need to invesigate further.

dean.p
dean.pAuthor
Inspiring
April 8, 2024

So I installed the Nvidia Studio Drivers, and this problem still persists (PS 25.6). Launch Photoshop, then anywhere from 10 min, to an hour, you do something (like even just paint) and then all the problems start. I did notice when it started, there was an initial split second glitch, like a dropped frame (screen redraw) right before the problem starts. Then, restarting Photoshop, all fine until at some stage it starts happening again.

dean.p
dean.pAuthor
Inspiring
April 3, 2024

Yeah, thanks, I'll think about that.... like my gaming too 😉 ... just rolled back PS and ID for now, and when I'm not so much in a crunch work-wise, I'll do some more testing.