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Participant
April 14, 2022

P: Photoshop creates a gude log while working with files

  • April 14, 2022
  • 408 replies
  • 163390 views

Beim Arbeiten mit der aktuellen Photoshop-Version hängt sich Photoshop nach kürzester Zeit auf, d.h. die Bedienoberfläche und Menüs verschwinden und ein speichern ist nicht möglich. Folgende Fehlermeldung schreibt er in die log-Datei (gude-2022-04-14.log):

 

[WARN] WGudeRequest::applyAutoDetectProxyAutoConfigSettings Failed to autodetect proxy settings. WinHTTP Unable To Download Script. last error code = 12167

 

Hat jemand ein ähnliches Problem und kann mir helfen? Vielen Dank.

This topic has been closed for replies.

408 replies

Beachcolonist
Inspiring
December 26, 2022

Problem: An unwanted "gude*.log" file is created in Windows directories when opening a file.

Method: I did some testing via various cases, found some clarification, and a work-around. I do not cover every possibility:

Cases:

1. If Photoshop is closed, and you instigate it to open via either click or right-click/"Open" on a file; one & only one "gude*.log" is created. If you close the file out of Photoshop (even without editing it) the log cannot be deleted as an alert says, the file is open in Photoshop. (Whether "the file" means the log file or the image file is an open question but also irrelevant.) If you close Photoshop you can then delete the log file.

2. If Photoshop is closed, and you instigate it to open via right-click/"Open with"/Photoshop in the context menu, no gude*.log is created. 

3. If Photoshop is already open, neither clicking, nor right-click/"Open," nor right click/"Open with" creates gude*.log.

4. Using Bridge to view, open, or process files never creates gude*.log.

5. Conclusion, Starting Photoshop via clicking, OR via right click/"Open" command, creates a persistent gude*.log so don't do that!

 

Solutions (3): Starting Photoshop via right click/"Open with"/Photoshop does NOT create gude*.log., nor is one created if Photoshop is already open when opening files, no matter the method. Using Bridge as it is designed, to manage image files including opening, is the best solution (but daunting for new users).

~~~~

For the record, about editing files: Using Bridge to open files is a best practice (and it does not create log files). Familiarity with Bridge will vastly improve your speed of use of Photoshop, especially if you plan to do work in volume. You should add Bridge to the Windows Explorer context menu, then to view files in any folder, select a file then: right-click/"Open with"/Bridge.

Adobe has recently gone to a lot of trouble making Bridge better by being able to consistently display the contents of multiple folders at once. It did get slightly more complicated but Bridge's ability to filter, to display just the files types you want to see, while hiding those you do not, is a necessity for working with folder directories. It also tells you how many of each file type is in a directory.

The best advise is, if you use Photoshop, use Bridge! For confidence, users should create & name a custom workspace (just as in Photoshop) with the panels displaying that they prefer, because you can revert back to it if Bridge's many panels become mixed (right-click the workspace name, "reset to saved layout"). I've been using Bridge for decades and could not efficiently work in Photoshop without it. Bridge is the King of image organization, it will instantly display your images full-screen at 100%, plus do batch processing, batch renaming, or many custom steps in a row on any number of files.

P.S. All testing was on PSP 24.1 with Win 10. And as always, if I am completely wrong here, do let me know.

 

 

Beachcolonist
Inspiring
December 26, 2022

Problem: An unwanted "gude*.log" file is created in Windows directories when opening a file.

Method: I did some testing via various cases, found some clarification, and a work-around. I do not cover every possibility:

Cases:

1. If Photoshop is closed, and you instigate it to open via either click or right-click/"Open" on a file; one & only one "gude*.log" is created. If you close the file out of Photoshop (even without editing it) the log cannot be deleted as an alert says, the file is open in Photoshop. (Whether "the file" means the log file or the image file is an open question but also irrelevant.) If you close Photoshop you can then delete the log file.

2. If Photoshop is closed, and you instigate it to open via right-click/"Open with"/Photoshop in the context menu, no gude*.log is created. 

3. If Photoshop is already open, neither clicking, nor right-click/"Open," nor right click/"Open with" creates gude*.log.

4. Using Bridge to view, open, or process files never creates gude*.log.

5. Conclusion, Starting Photoshop via clicking, OR via right click/"Open" command, creates a persistent gude*.log so don't do that!

Solutions (3): Starting Photoshop via right click/"Open with"/Photoshop does NOT create gude*.log., nor is one created if Photoshop is already open when opening files, no matter the method. Using Bridge as it is designed, to manage image files including opening, is the best solution (but daunting for new users).

~~~~

For the record, about editing files: Using Bridge to open files is a best practice (and it does not create log files). Familiarity with Bridge will vastly improve your speed of use of Photoshop, especially if you plan to do work in volume. You should add Bridge to the Windows Explorer context menu, then to view files in any folder, select a file then: right-click/"Open with"/Bridge.

Adobe has recently gone to a lot of trouble making Bridge better by being able to consistently display the contents of multiple folders at once. It did get slightly more complicated but Bridge's ability to filter, to display just the files types you want to see, while hiding those you do not, is a necessity for working with folder directories. It also tells you how many of each file type is in a directory.

The best advise is, if you use Photoshop, use Bridge! For confidence, users should create & name a custom workspace (just as in Photoshop) with the panels displaying that they prefer, because you can revert back to it if Bridge's many panels become mixed (right-click the workspace name, "reset to saved layout"). I've been using Bridge for decades and could not efficiently work in Photoshop without it. Bridge is the King of image organization, it will instantly display your images full-screen at 100%, plus do batch processing, batch renaming, or many custom steps in a row on any number of files.

P.S. All testing was on PSP 24.1 with Win 10. And as always, if I am completely wrong here, do let me know.

JanineG.
Inspiring
December 26, 2022

Hi,

 

Any updates, please? Here in this thread it was said it would be fixed with versiob 23.3.1, but this very same issue started to appearing for me for the last few days. Using PS 24.1 and Windows 11

 

Thanks!

J

Hawkeye69
Inspiring
December 26, 2022
I haven't found a sure solution other than to down-grade back to the
previous version.
Adobe's aware of the issue, and their current workaround is for us to wait
and be patient.
Participant
December 26, 2022

Same here - as of yesterday,  December 25, 2022 - I'm seeing these GUDE-YYYY-MM-DD.log files everywhere

Nothing seems to happen if I delete them after Photoshop is closed... I can reopen PSD without any issues.  It's annoying to have all this "digital litter" all over my drives.  What's the verdict?  Uninstall PS and reinstall?

 

Thanks everyone!

 

sherlene2
Participating Frequently
December 25, 2022

I'm wondering why as of Dec 25, 2022, this issue keeps recurring!

Known Participant
December 25, 2022

Just started getting this issue too recently.

I rarely if ever open a file from within photoshop - I just double click the PSD in file explorer and work from there. Have been doing that for ever. In the last month PS has decided to leave this trail of gudes - a new one for every time I open the file. They do get to be a little numerous - lol.

 

Since this issue has been going on for quite some months now for some (May for goodness sakes!), it would be nice for the team to actually fix it. Taking so long to sort the issue gives the impression that it may not really be on the must fix list.

 

C'mon Adobe - you are better than that!

 

A fix today will be just fine - thanks 🙂

brantleyr548590
Participant
December 24, 2022

This is still happening for me. see below

brantleyr548590
Participant
December 24, 2022

I did reset preferences in PS and tried turning off auto proxy...still same issue

Hawkeye69
Inspiring
December 24, 2022

Adobe's latest update on this issue:

"This mail is regarding Photoshop GUDE file getting created while working on files. As discussed, this is a known issue and our engineering team are working on it to get it fixed at the earliest. We request you to be patient and wait for the update."

 

"Be patient and wait" is an absolutely incredible workaround. 

 

 

Rob Ainscough
Inspiring
December 23, 2022

Tried that, sadly no go ... same issue with these GUDE files keep getting generated.

I'm having a hard time understanding why Adobe haven't made it a CRITICAL issue to resolve?  ... 8 months an nothing?